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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9447 results found

  1. Mastery Pass Extra Uncommons Not Received

    I have reached level 50 of the current mastery pass, and whenever I level up I do not receive an uncommon card

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  2. Game Crashes on mobile

    I've had 4 games crash in 3 hours. The games never crashed right away and it wasn't every game. The would crash on turn five or later. Games 1 & 2. The opponent played a 2nd enchantment. It crashed. Game 3. The opponent played a creature. It crashed. After that I restarted my phone. Game 4. I played a creature. It crashed.

    After each crash. I would load up the game It goes back to the game. it says "Ready". game crashes.

    Before this last update. If the game crashed. I could get back into the game and continue playing,…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Missing Renewal egg

    I could see my renewal egg before when accessing my inbox. But now I don’t see it anymore.

    I tried restarting the game and it dis not help.

    I am playing on an Iphone with the latest Ios.

    8 votes

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  4. Kumano Faces Kakkazan

    Casting Kumano Faces Kakkazan on mobile (android) crashes the game. Was playing unranked pioneer at the time.

    2 votes

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  5. Historic is a dead format

    Historic is a dead format. Proof of that is the fact that most of the decks are reanimators. Please reform it.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Complaint

    Hello, id like to complain about your daily deals in the store. I'd recommend removing or specifying more clearly you buy all for one single bar towards a gold pack. I assumed by the wording it was one per so you buy useless commons not actual packs and save 100 gold, I assumed thats how it worked by the wording and am now 8.1k gold short and will no longer use your predatory shop.

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  7. 50+ Mastery Reward Missing

    Hello,

    The way it looks on the mastery screen makes it seem like I should be getting a single card pull each time I finish a Mastery level 50 and beyond. I’m at level 58 now, and the only new card I received was at 50. Is this a bug? Or is it maybe misrepresented? Or will I receive the cards later in a bull fashion?

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  8. Android crash

    On the latest update: 2025.50.4.4340 whenever a game completes, weather it is by concession or a normal win or loss, the app crashes. I've also had random intermittent crashes during a game and they always seem to be when a spell is cast but not resolved.

    I've never had an issue playing this game on these devices and have been playing on them for over 3 years

    Google Pixel 6
    Google Pixel Tablet

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Incorrect rules interactions

    When I create a temporary token with the effect of Saheeli, Radiant Creator, Worldwaker Helm creates a temporary Map token that I have to sacrifice just like the token created by Saheeli, Radiant Creator. Additionally, I can’t choose the order of the triggers of Brudiclad, Telchor Engineer and Saheeli, Radiant Creator at the beginning of combat.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. purchase problem

    Could you please just fix the store?
    It's been months since I've been able to buy something via Paypal and the problem is still not resolved.

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  11. Mobile bug freeze

    Since the last update, the game freezes nearly every time I try to play a card. Phone is Pixel 9 Pro. Clearing Cache and reinstalling didn't help.

    2 votes

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  12. Game Crash Freyalise Skyshroud Partisan

    Every time I play Freyalsie S.P. The game crashes instantly and it’s not possible to start it again. It will crash instantly loading screen again.
    This costs me 4 wins now and I need this card to reach mystic easily.
    IPhone 15 pro
    iOS 18.5

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Arena Only Cards Are ***!

    Undermines the entire process of playing magic. Enabling a card to conjure **** all for no work is unpleasant to play against and makes me not want to play on arena and just play in person. And give us our ******* mana rocks!

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Can't play spells, auto-skipping turns.

    Was playing a match and first few turns went fine. Suddenly, I would draw and then wouldn't be able to play any spells. That happened for 2-3 turns. Opponent had no effects or abilities in play that would cause this. After those 2-3 turns, I would draw and if I got a land, I was able to play the land but if I didn't draw a land it would be my opponents turn again.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Cartas com erro de tradução

    Estava montando meu baralho e levei em conta o texto dela mas quando joguei uma partiva e ela não teve o mesmo efeito que fui induzido a acreditar que teria. Efeito este que me fez perder a partida pois como disse. Montei o baralho em cima desse texto (especialização preto)

    Carta diz: Busque em seu grimorio uma carta de criatura. Quando na verdade deveria estar escrito: uma criatua sera automaticamente selecionada de seu grimorio
    Isso faz muita diferença

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  16. Edge of Eternities Video

    The Edge of Eternities video should be a link in the message. Never should I have to "ALT F4" to exit an unprompted video. This is like putting an unskippable ad without even a timer on it. Horrible marketing. Makes me not care about the story in the least--activity not care, honestly. It also makes me not even want to open mail on Arena in the event it is tried again. Do not hijack people's devices. Period.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. iOS MTG Arena Graphics issues in Training

    During Training in MtG Arena for iOS, the graphics kind of start to overlay each other and cause Level 4 to be impossible to complete.

    The mana cards get stuck in their “enlarged” view form on the screen and the right side gets overloaded with cards and on this particular issue my 3 additional creature cards do not render so I can’t choose them to block

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Rigged shuffler

    ASIDE FROM THIS APP THAT MANIPULATES AND MANICURES GAME PLAY IT IS GOOD TO PUT ON FRONT STREET THAT WHEN YOU GET TO MYTHIC A BOT AND MEMBERS PLAY YOUR DECK AND EVEN INSTANCES IVE EXPERIENCED, THEY CHANGED THE CARD IMAGE FOR THAT DECK.I HAVE LOST % WITHOUT EVEN PLAYING BECAUSE WHEN I GET TO MYTHIC I STOP PLAYING RANKED UNTIL THE "SEASONAL" REDUCTION.DONT PLAY OR MESS WITH OUR DECKS HASHOLES TY
    THEY ALSO PRAVARICATE THE "SEASONAL" RANK TRIMMING ENENT AS IT IS EVERY MONTH (NOT 3 MONTHS) AND USUALLY A DAY AHEAD AT THAT.
    UNDERSTAND MOST THE DIGITAL TEAM…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Frequent crashing

    Frequent crashes since EOE update, game will randomly crash while I am playing(generally at critical moments) and when I reload it doesn't always register that I was just in a game (reloaded and then pressed play to let it get me in)

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Grievous Wound Didn't Trigger from Sweettooth Witch

    Sweettooth Witch can sacrifice foods to do damage to target player. This didn't trigger Grievous Wound.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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