MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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25457 results found
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During a Standard match, the game fails to time out during opponent's turn (PC)
- Opponent's turn starts
- Opponent does not take any action on their turn for the period of time that triggers a turn time countdown
- The turn counter begins to count down as the opponent continues not to take any action but stops counting down as it reaches zero for the first time
- The game never times-out due to countdown despite opponent never taking any actions (after 10+ min)
Expected: The time counter will successfully reach zero when an opponent does not take any actions on their turn. The counter will then continue the countdown again until eventually the opponent loses the…
1 vote -
game freezing
THE GAME STUCKS WHEN I PLAY A CARD, IT DOESN'T RESPONSE AND THE ONLY THING I CAN DO IS CONCEIVE, BUT IT'S UNFAIR SINCE IT WILL COUNT AS A DEFEAT.
1 vote -
I passed priority but the game did not pass it
Passed priority and the game started my timer. Had to quit game. Couldn't even concede. Lost a game in a draft to this affecting my access to rewards.
2 votes -
My unlucky drop
Playing limited draft. Saved mana, opponent attacked, and doubled token flying attackers strength. I was waiting to play unlucky drop the whole time, but couldn't cast it ever. If I cast it I win.... Please look into this
3 votes -
patterns in your shuffler
Since I have been able to see and reverse engineer patterns in your shuffler, If I exploit those would that get me banned, or would it be considered the same thing as exploiting hand smoothing?
12 votes -
cannot cast at instant speed
cannot cast spells at instant speed during combat, happened three games in a row. instant spells were not highlighted even though mana was available and only option was to click through to second main phase.
3 votes -
忘れられた聖像の効果によって、灼熱の裂け目テクトラが黒マナを出そうとすると対戦が終了し引き分けになる
忘れられた聖像の効果によって、灼熱の裂け目テクトラが黒マナを出そうとすると対戦が終了し引き分けになる
2 votes -
Network error when playing with friend
When trying to challenge a friend either on my iOS iPhone 14 or iPad, there is an error in uploading my deck, and is not connecting to the game. Having deleted and updated the game fully on both devices, I still cannot connect to play with this friend.
12 votes -
Game is not letting me respond to an ability
Opponent started an infinite combo. Game would not let me respond to the combo to destroy his combo. Cost me a game.
1 vote -
Opponents Hand Shows Buggy Cards
Opponents hand shows odd cards revealed. Bug continues with opponent drawing cards face up, but then when played a different card is played.
7 votes -
戦略性なし
運営に操作され先行と良い手札を与えられた方が勝つクソゲーです。
これを言い訳と考える人は算数の勉強からやりやり直してください0 votes -
Bug: Itzquinth, Firstborn of Gishath Portuguese Translation
Hello!
I was playing the Lost Caverns of Ixalan premium draft when a bug occurred.
My opponent cast Itzquinth, Firstborn of Gishath and paid the cost for another dinosaur to deal damage to my creature.
However, the card in Portuguese says that to use this effect, the player must pay 3 mana, so the effect could not be paid since it only had 4 mana and the cost to cast the creature is 2.
I was trying to understand how that was possible, I looked at all the previous steps of the game and found no answer.
I only discovered…2 votes -
Coastal connection issue
I, using iOS from Arizona, have previously been able to challenge my friend in CT using Android with no issues. Since the latest update, no challenges are going through and it constantly says “connection lost” or “invalid deck” and does not let us connect and play.
1 vote -
Draft Lost Caverns of Ixalan
During the second booster pick the connection server was lost a few times. During this issue I was logged off automatically and I lost some important picks harming my strategy in the draft event.
2 votes -
Bug: Discover Mechanic
During an ixalan Premier draft game I was playing a cave deck. At a certain point in the late game i activated the blue cave's ability to discover 4. The card I had on top was a good card that costed 4 or less so I should have been able to play it. I don't remember the precise card it could have been miners guidewing but I don't remember precisely now I needed a body to block an attack and win on my next turn. But anyway, instead of being able to play that card the game counted it as…
3 votes -
LCI missing rewards from draft
Was on 49.2k gems when I entered LCI premier draft. Finished it with 4 wins (+1400 gems and 3 packs) but when I claimed it, the server disconnected and my gems remained the same.
No SSes on the error message since this is the first time it happened to me
1 vote -
Creature Toughness and Power Not Displayed.
Playing against opponent who was attacking me with a 5/5 (seemingly) but it was a sorcery on the field with no stats.
0 votes -
Opponent's Hand Displayed as Lands.
After an explore, opponent's hand started displaying a face up plains. I didn't realize there was an issue until they cast a Quicksand Whirlpool that I hadn't played around because I thought all information was face up. Their next draw step also added a face up plains to their hand. Please refund the event fee.
0 votes -
fix your **** friend battle
Fix your **** friend battle, this is super frustrating you people have been ignoring the bugs with friend battle for years and it's gotten to a point now where I can't even challenge my friends anymore to a duel. I don't play rank matches I exclusively play with my friend and I have given your company thousands of dollars and you can't do the bare minimum and fix the **** friend battle system. It's pathetic because it feels like a spit in the face, you cash shop NEVER stops working, I wonder if this is a coincidence. -_-'
9 votes -
Problem with Friend Challenges--Network Error--Unable to submit deck
I'm running a Powerbook Pro (2018) with OS 12.7.1. When I try a friend challenge with my son, who is on a PC, he gets into the game right away and I get "Network Error--Unable to Submit Deck" regardless of what deck I submit. This has been going on for a few days. It does not matter who initiates the challenge--it's always the same result for me.
33 votes
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