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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25711 results found

  1. Is Dowsing Device supposed to work with For Mirrodin's Rebel tokens?

    I had expected Dowsing Device to work to give the token created by "For Mirrodin!" haste. If I re-order the triggers so that "For Mirrodin!" happens first, I'm never given the option to select a creature to get haste from Dowsing Device. If I take the default ordering of triggers, I have to pick an existing creature before the Rebel token gets created. Am I misreading the cards or is this a bug?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. All Modes Locked

    I am currently unable to play any other modes besides three events: Jump in, Starter Deck Duel, Color Challenge. I can also only play Alchemy Ranked, Bot Match, and Alchemy Play. All other modes are locked, brawl has a lock on it. Starter deck duel is stuck in Resume. I played jump in but progress never got past 1 win. I’ve never had access. I’ve tried the game on iOS and windows. I have tried looking at the account settings to select unlock all modes button, but it doesn’t exist for me. I created a new account to see if…

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Post-Game "Did You Enjoy This Match?"

    "User Interface" was the best subject I could think of for this.

    Please remove the post-game "Did you enjoy this match?" popup.
    It is, no offense intended, the most utterly useless form of feedback ever given in a game. Honestly, how much feedback are you really getting from just a happy or unhappy emoji...?

    Not just this, but even when one player or the other surrenders before the game begins then it still pops up. "Did you enjoy this match?" There was no match...

    Sometimes it is not too bad, and pops up after every 5 to 10 games, or…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Icingdeath Frost Tongue token (Secret Lair) Display Bug

    The Icingdeath Frost Tongue token from the "Here Be Dragons" secret lair has a display bug that only appears when in match. Appreciate your time, ty!

    1 vote

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  5. Give more time to set blockers when opponents attack with a lot of creatures, and make the defenders easier to see.

    I lost a game I had won, because I didn't have time to set my defenders, along with not being able to see who was defending who. My opponent had their cards all with trample, and I had enough to block them, but I messed up one of my blockers, because I couldn't see which creature wasn't fully blocked, and it was able to get through and end me. I think this should have 3 different things happen.

    1) Give each attacker a different color, which resets after 3-4, or even just every other one. This should be enough to…

    1 vote

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  6. The Grim Captain attack ability issues

    I was playing in a premier draft and my opponent crafted The Grim Captain. Pretty impressive. What I cannot figure out is each time he attacked, two triggers hit the stack for me to sacrifice a nonland permanent. The card appears to say one.
    I obviously could not save a screenshot cause the game was over, but it happened two straight attacks and I could not figure out why.
    I clicked to export log, so hopefully it shows why. 1500 gems a waste to lose a game that makes no sense.

    1 vote

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  7. Ossification did not allow me to exile a permanent but still enchanted my land

    Ossification did not allow me to target a creature or anything after casting, it just skipped the targeting entirely. Cost me a game in ranked please fix.

    1 vote

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  8. Problems with the one ring tempt benefits from attacking

    The tempt mechanics are malfunctioning in arena. If you have chosen more than one creature as a ring barrer all of the chosen creatures receive the benefits. It doesn't matter how many stages of the tempting process have resolved and it doesn't matter what creatures are chosen if you declare more than one creature as a ring barrer they all receive the benefits at the same level. For example if you attack more than one creature that has been chosen as a ring barrer at any point in time you will have each creature you attack with trigger the effects.…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Ranked Reset Rug-Pulling

    I am beginning to harbor deep dissatisfaction, monsieurs, with your ranked system which says that every few days you are resetting the ranks and dropping me from Platinum 2 down to Silver 1. I am deeply troubled by this arrangement, my good sirs. Instead of subjecting you to a long harangue about my dissatisfaction with the matter, I will just impart on you knowledge.

    I play Dota 2 at an elite level. A one in a hundred talent, to be sure. One of my favorite qualities of the MOBA are the fact that my rank is consistent and earned and…

    1 vote

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  10. Vodalian Mindsinger resets Summoning Sickness

    On Magic the Gathering Area, card "Vodalian Mindsinger" from set DMU resets the stolen creature's summoning sickness. This has happened 3 seperate times stealing 3 different creatures such as "Skrelv, Defector Mite" and "Sheoldred, the Apocalypse." Even though in all scenarios the stolen creature has already had an upkeep to remove summoning sickness, when stolen by mindsinger's ability, they cannot attack until I have my own upkeep with them. I don't know if you can look at games to see, but my MTGA profile is Apartment#57416. I am also playing on Mac OS

    1 vote

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  11. target player

    MOBILE APP CANNOT "TARGET PLAYER" for the love of god FIX IT please

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Legendary Rule Cheater

    They've got out two of the same legendary without triggering the rule.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. No play in points were received on the end of the season

    I was around the 760 position 10 min from the season ends and when it ended I was expecting the play-in points but I didn't get anything and I would like to understand why that happen. I would like to have the play-in points or understand what went wrong

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Metropolis reformer life-gain doesn’t occure when simultaneous lethal

    During a full-board attack from my opponent I block one attacker with a Metropolis Reformer. The rest of damages taken is exactly my number of life. As the Reformer takes damage at the same as me, I should gain life at the same time as I take damages from the attack. But in my case the life-gain from the Metropolis Reformer never occurred. Resulting in me losing the game where I should not.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. March of Swirling Mist and ward

    We need a clear ruling on the Gatherer page and/or bug-fix to March of Swirling Mist wrt creatures with Ward.

    Atm, having ANY creature with ward (even ward 1) in the set of selected creatures causes the entire spell to fizzle and go directly to the Graveyard.

    That's Rules as Written ( see sections 702.21 and 702.26 of the latest official rules). There's also the generic policy of "If a spell or ability has multiple targets and one of them has ward. Does the whole spell or ability get countered or just the effect on the target?" Answer: YES if…

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  16. False Positive Stalemate - Hallowed Priest, Impassioned Orator, Token Generation

    Using a white soldier deck to generate tokens and life, the "stuck check" built into the game determined I was locked in a stalemate because of how long the game took to resolve all of the counters I was gaining on my Hallowed Priest.

    I generated a ton of tokens using Horn of Gondor and Ojer Taq, Deepest Foundation. Each one triggered the Impassioned Orator's "gain 1 life" ability three times (one for each of three copies of the creature on the battlefield). Each time this resolves, the queue is paused and three Hallowed Priest "whenever you gain life, add…

    1 vote

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  17. Ojer Axonil, Deepest Might does not increase damage of red sources

    Ojer Axonil, Deepest Might does not increase the damage done by Sunlight torch.

    1. Play Ojer Axonil, Deepest Might
    2. Equip Sunlight Torch
    3. Attack and sacrafice torch
    4. Torch only does 2 damage. (expected 4)
    11 votes

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  18. Ugin not exiling Fable of the Mirror Breaker/Reflection of Kiki-Jiki

    Ugin, the Sprirt Dragon's exile ability value was set to 4 but did not exile Fable Of The Mirror-Breaker. Later in the game, Ugin's ability was set to 4 again and this time it did not exile Reflection of Kiki-Jiki.

    I was playing on Android.

    Each time the ability resolved I should have exiled all cards woth Mana value 4 or less.

    1 vote

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  19. Untapped entering the battlefield tapped and not able to play more than one spell per turn

    Last game I played, my Dreamroot Cascade entered the battlefield tapped even though it was the third land I played. Also, after playing just one spell, the turn automatically passed even though I had open mana and other spells to cast - there were no stax effects on the battlefield, the opponent only had a Third Path Iconoclast on the battlefield . It was upsetting because I lost the event's gems because of this problem. Thank you for the attention and good work.

    1 vote

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  20. Urborg crafting option replaced with card style in UI

    Trying to craft urborg the card style UI comes up instead even though I have the wild cards

    1 vote

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