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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10702 results found

  1. black screen with cursor

    Black screen with cursor, after loading screen...

    60 votes
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  2. Game either land floods or land screws. Fix your ******** game!!!

    Game either land flood for 5 turns or screws me for 5 turns. Fix your dumb game. FFS!!!

    22 votes
    3 comments  ·  Gameplay  ·  Admin →
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  3. Rage Quit Cheating

    It seems that some people have mastered the art of rage quitting without losing. (Similar to pulling the ethernet plug when you were the host on xbox games so you don't get a loss) This is the second person who was about to lose when their countdown timer just stopped and no move has been made for over 10 min on their turn. The only way for the match to end is for me to concede the game. BS.

    7 votes
    0 comments  ·  Gameplay  ·  Admin →
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  4. Quick Draft queue never finds game.

    After drafting in Kaldheim Quick Draft, I was able to play one game, which was found relatively quickly. After that, I waited 6 minutes in queue before giving up. When trying again, I waited over 20 minutes, still with no game found. Maybe people just aren't playing Quick Draft, but this seems like a bug.

    7 votes
    3 comments  ·  Events  ·  Admin →
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  5. Unity Crash Error unity 2019.4.5f1_81610f64359c

    I can't play because as soon as I try to open a game, a draft or similar, it gives me this error unity 2019.4.5f1_81610f64359c, how can I do? is it possible to fix it? I read that several have complained about this problem but you haven't solved it yet. How long will we have to wait? Thank you.

    15 votes
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  6. Stack size limit

    It seems there is a limit to how big the stack can get. My best guess is 256. While there are few situations where this is actually a problem I found one using scute swarm on mobile since the number of scutes grow exponentially and each ability triggers separately. Since there is technically no limit in MTG rules about how big a stack can get the game code should be changed to reflect this, increasing the limit by a couple orders of magnitude.

    7 votes
    1 comment  ·  Gameplay  ·  Admin →
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  7. The matchmaking system is pitiful

    Their normal, unranked matchmaking system doesn't make sense.
    If you play control it matches you 90% against mirrors, if you play mono color mirror, if you play agrro mirrors, please, they should change it. It is a real rub

    8 votes
    0 comments  ·  Gameplay  ·  Admin →
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  8. The matchmaking system is pitiful

    Their normal, unranked matchmaking system doesn't make sense.
    If you play control it matches you 90% against mirrors, if you play mono color mirror, if you play agrro mirrors, please, they should change it. It is a real rubbish.

    7 votes
    0 comments  ·  Gameplay  ·  Admin →
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  9. Auto Pass Priority With Scavenging Ooze

    My opponent cast a Languish while I had a Scavenging Ooze on board and 3 open green mana. I activated it, exiling a creature from my graveyard, and after the ability resolved, it auto pass priority, resolving the Languish. There were plenty more cards in graveyard, and had I been able to activate it again, I could have exiled another creature in my graveyard and saved the Ooze.

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
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  10. Won't load past "Loading initial Scene"

    Few days ago I was playing just fine. Left for a little bit to run and errand and when I came back my game will no longer load past the "Loading Initial Scene" page in the beginning. i've checked every for updates and I've unistalled/reinstalled arena and nothing has worked. I just dont know what to do anymore

    11 votes
    2 comments  ·  Gameplay  ·  Admin →
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  11. rigged

    Game is a 100% rigged
    THIS IS A PAY TO WIN SYSTEM WAIZARDS HAVE IMPLEMENTED!!!! PLAIN AND SIMPLE.
    You pay with money to buy data and in return you get better odds in every match you play for a period of time till it ends and you pay more and repeat the cycle. The algorithm is rigged with match making/card draw/ starting hands and several others. Decks that have a 70-90% chance of win on tabletop is a 20% chance to win in Arena unless you pay for more data as a rigged cash cow! F-you, Wizards made me quite…

    31 votes
    0 comments  ·  Gameplay  ·  Admin →
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  12. ICR Duplicate protection for events

    Really need to place duplicate protection on ICR's received from FNM events etc. There's no reason these should give duplicates, especially as the game continues to grow there's always some rares that folks are going to need. I mean I get making money, but come on this is just kind of a slap in the face.

    22 votes
    46 comments  ·  Events  ·  Admin →
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  13. Cannot tap land for mana

    I couldn't tap a forest for adding mana, it was like it doesn't exist in the game

    14 votes
    4 comments  ·  Gameplay  ·  Admin →
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  14. Exert abilities don't always trigger

    It has happened to me, many times already, that when I exert Glorybringer it doesn't fire the 4 points of damage.
    I'm on a windows PC.
    The matches in which the exert failed to fire were always ranked (best of three).
    There was always a target creature to target and no rules-changing permanent affecting abilities whatsoever.
    Once it was targeting Nicol Bolas, The Ravager; another time (different match) it was targeting Terror of the Peaks and a third time targeting some other creature I don't recall.
    It's been happening since the last days. And since the last days I'm playing…

    7 votes
    0 comments  ·  Gameplay  ·  Admin →
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  15. 19 votes
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  16. XP Not adding properly

    I had 25 / 1000 toward my level, I finished a daily quest worth 750 xp (lost the match, so no other XP was awarded) and now I am at 575 / 1000. (PC Platform)

    16 votes
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  17. MTG Arena

    Since about 11th of March 2021 (noticed a client update), MTG Arena is temporarily corrupting my install drive on Windows 10 (Insider Preview Build 21332, used to work just fine until the last maintenance/update). I start the game client, try to access the store or start a new game, i get the spinner which freezes (the game freezes) showing as Not Responding in task manager. At that point, my install drive start reporting incorrect folder sizes, some folders cannot be accessed..etc. The Data folder in MTG Arena ,for example, is empty. If Windows is restarted, everything reverts back to normal…

    5 votes
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  18. Stuck at loading initial scene: PC

    Upon opening MTGA the program hangs at "Loading initial scene" on PC. Resets, computer restarts, uninstall/reinstall does not solve the issue.

    35 votes
    13 comments  ·  Gameplay  ·  Admin →
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  19. Upkeep stop not functional

    Playing on mobile. Control the scarab God. Set upkeep stop to activate ability with trigger on the stack. Game automatically resolved TSG trigger without allowing activation. After scrying, upkeep stop would function as normal, giving priority before draw step

    7 votes
    2 comments  ·  Gameplay  ·  Admin →
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  20. Card missing from collection

    Give us the steps to reproduce the bug:
    Open packs.
    Notice the cards that you get.
    They don't appear in my collection.
    I am missing an Orvar, the All-Form. I noticed that Koma, Cosmos Serpent didn't appear in my collection at first. I waited a couple of days and it appeared. However, this is not the case with Orvar. I wonder what other cards I am missing.

    Could you please give my account some wild cards to account for the missing card(s)?
    I will NOT continue to pay money for virtual cards that disappear.

    Note which platform you’re using:
    Android.…

    13 votes
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