MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16089 results found
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Cube draft not in arena
Cube draft is not in arena but it says it supposed to be until the 8th of April
6 votes -
A creature with trample can't trample over a creature with protection
A 2/2 with trample can't assign 1 damage to a player and 1 damage to a creature with protection. Only 2 to the creature is allowed. See video: https://youtu.be/G1A87bB98P8
1 vote -
Log in
Not able to log in after update 4/1/2025
3 votes -
Card sleeves bugged
User interface is broken,
Despite having a card sleeve selected I have the ugly scuffed sleeves appearing on my card faces. If this is an April fools it is idiotic to enable without a simple off switch.
I had time for a premium draft today and decided to do something else because the game is bugged.
Related to this being able to suppress your opponents bling (like you can with emotes) would be a great quality of life improvement as they could still enjoy their companion and sleeves while you could skip them. With ever expanding options there are a…
1 vote -
Cube draft is gone after update
I just did the update for dragons of tarkir (04/01/2025) and cube draft option is gone. It should be going until April 8th. It's no longer in events. Screen shot from 2:30 PM EDT April 1st 2025.
6 votes -
Sheoldred Card Style appearing as regular card
It is reflected when I am picking the style I purchased, but when I am on the deck building screen or in a match, it is just a regular card.
I went to the trouble of purchasing Sheoldred, which I only have a chance to use in these situations, but the system won't let me use it? I would like to hear if there is any chance of improvement for future style purchases.
2 votes -
cube draft
Joined a cube draft and clicked ready but the pod never launched even though it showed everyone else as ready. I tried restarting arena and it simply said connecting to server for several minutes. I checked my WiFi connection which seemed to be working just fine. I waited about an hour and retried and now I lost the 4000 gold for the event and don't even see if as an event when I navigate to the events tab.
3 votes -
Disconnected
My game disconnects during the middle of the battle counting as a loss regardless of how well I was doing in the game. This is more common in drafts and situation is so common that it has allowed me to go 0-4 after a single true loss.
It also happens regardless of device. Got a loss on PC, another on an Experia xz1 and another in a Xiaomi note 8 pro
1 vote -
Arena Cube didn't load after accepting coins, did not get coins back after restarting game
I loaded into an Arena Cube Draft queue, and all players were ready, the screen timed out to 0:00 and continued buffering until eventually the client froze. I restarted Arena assuming I would be loaded into the queue, however I was not put into the queue and it took my 4,000 coin entry fee.
2 votes -
Shore Up Spell Bug
In one of my games, I used "shore up" spell on my creatures but it's hexproof didn't work, my opponent passed the hexproof with "fell" spell. "Shore up" doesn't work when opponent uses "fell".
1 vote -
Entered Cube event - non existing
I just paid 4.000 gold for a Cube event in Arena. After two attempts to join the table I restarted the app only to find that there is no Cube event at all. Tried it on my computer as well, nothing. But my 4.000 is gone. Attached are the screenshots from my joining attempts. Pls give me my hard earned money back :)
2 votes -
emote purchase
Downloaded latest update on mobile, saw new sticker emotes in the Store with "6 days left" and decided to purchase. Was bamboozled when it turns out I wasn't buying new time-sensitive emotes, but actually the Aetherdrift sticker emotes that I had been avoiding up until now. Lost 6K gold to this visual bug. Would have sucked to lose actual Gems like I'm sure someone will.
1 vote -
Mastery Pass Rewards Not Received as well
Increased a mastery level but did not get reward.
2 votes -
Cube draft frozen on entry, client now won't load
When I entered cube draft, the list of participants showed up and all clicked ready. The timer counted down to zero, and then the screen just froze. I waited at least 5 minutes. I restarted the client and it immediately entered the black "Waiting for the server..." screen with loading circle and did not proceed to load anything. I restarted my PC, and the exact same thing happened. I can't even get into the home screen at this point.
5 votes -
Patrick Stewart picture looks just like Jukia Naturalist
Patrick Stewart picture looks just like Jukia Naturalist in this article https://screenrant.com/star-trek-the-next-generation-inner-light-patrick-stewart-favorite-episode-factoid/
Maybe consider making a card style for it.1 vote -
Waiting for server forever and can't start the game anymore after trying to join Arena Cube queue
Wanted to play the Arena Cube right after today's update. While waiting for everyone in the queue to ready up, I noticed, everyone was already set to "Ready!" but the timer was running out (see screenshots).
After a while of nothing happening, i force-closed MtGA and tried to restart and re-join the draft before the auto picker ruins it, but I get an endless "Waiting for Server" (see video)Now I can't play at all.
3 votes -
Waiting for server forever and can't start the game anymore after trying to join Arena Cube queue
Wanted to play the Arena Cube right after today's update. While waiting for everyone in the queue to ready up, I noticed, everyone was already set to "Ready!" but the timer was running out (see screenshots).
After a while of nothing happening, i force-closed MtGA and tried to restart and re-join the draft before the auto picker ruins it, but I get an endless "Waiting for Server" (see video)Now I can't play at all.
4 votes -
Game Bug
Hi everyone,
Second Time I lose a game because people keep on exploiting this very same bug. Basically they keep gaining +1 life and making the opponent (me) lose -1 life until you die. Lost both games while I was on more than 25+ life...
Please have a look into it?
Thanks1 vote -
Card look changed to looking like highly
Following an update, my cards now look like they are highly played, instead of looking near-mint. I've tried restarting the client, reinstalling the client, changing card style in the deck building and they all stay looking the same, highly played look
3 votes -
Efecto cartas descartas
Hoy dia 01/04/2025 toda mi colección de cartas me ha aparecido con un efecto desgastado en todas las cartas en vez de su versión base. Me gustaría quitar este efecto pero no se como.
un saludo.
2 votes
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