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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10066 results found

  1. Spark is back

    The stupid spark for new players is back in what I assume is a bug with the latest update. It is really annoying and there is no easy way to turn it off forever. It was so annoying I decided not to buy gems and draft in case it appeared there.

    Please fix.

    6 votes

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  2. Log in bug

    Using android, cannot log in after dec.9th update
    The app just closes itself and gives me this message

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Did not receive reward for completing daily quest

    This morning 12/10/25 when I completed a daily quest -- playing 30 green spells -- the quest disappeared but I did not receive the 750 gold reward and there was no splash screen that usually accompanies receiving the reward. It's just gone, and I didn't get the gold. This has never happened to me before. I noted specifically before I played the game that I needed only one green spell, and that the 750 gold would put me over 3000 gold so I could buy three packs -- but, nope.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Find match CRASH

    Game crashes when clicking FIND MATCH

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Server connection keeps getting lost every 15 seconds/IOS

    Server connection keeps getting lost during any game function ie. game play/deck building/store/etc.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. A voiceover has turned up on my home screen. I can't find an option to turn it off. Is this something I'm missing?

    A voiceover has turned up on my home screen. I can't find an option to turn it off. Is this something I'm missing?

    1 vote

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  7. Sprite bug on main UI

    An an annoying 'Sprite' is repeating the same three phrases when I login or return to the main UI after I finish a game

    3 votes

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  8. Immediate loss after connection problem premiere draft

    I had a match in Premiere Draft and my internet connection went down for a few seconds. The game went immediately to the draft Interface and it showed 1 loss after I had connection again. There was no chance to get back into the match.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  9. Sparky constantly appears on home screen

    Since today's update, Sparky has been appearing onscreen and talking to me whenever I return to the Arena home screen. It tells me, in its annoying British voice, that I'm well on my way to beominc a Planeswalker. I finished the tutorial over a year ago and haven't seen Sparky since, until it started intruding again today.

    22 votes

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  10. Purchased Summon Chocobo foil styles not working

    I just purchased the Summon Chocobo foil full art Final Fantasy bundle 3.800 gems and it isn't showing up in my collection or deck builder or anywhere else. the styles button isn't even visible in collection. It is showing in deck builder but when I click on styles button it doesn't even show the Chocobo foil art styles. It's no longer in the store because I already purchased them. I would like to be able to use the styles I purchased. please fix this issue.

    1 vote

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  11. main screen bug, What an adventure

    every time the main screen loads I get the "what an adventure! You're well on your way to becoming a planeswalker" etc etc tutorial audio. every time. whether I'm first logging in, returning after a game, or just changing tabs it always plays. It happens on both steam and android

    Link to a steam clip: https://cdn.steamusercontent.com/ugc/17268070601879394824/7C097FFE08F9DBFBCBD977B9B61C56643E0AE449/

    5 votes

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  12. Draft

    Исчез недоигранный квик драфт.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  13. Spell Queller Memory Deluge interaction bug

    If Spell Queller has exiled Memory Deluge, when Spell Queller is killed, it gives you the option to cast Memory Deluge. When you select it to cast it, it goes to the graveyard but does not actually cast the spell. I have observed this bug two separate times. I have not seen this bug with Spell Queller exiling any other card.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Cannot update without disabling Pi-Hole

    I failed multiple times to update today. This is not unusual for me. I'll get to the screen that shows a progress bar for a data download, and then the data count will freeze and never move. Previously I've just tried however many times, using Alt+F4 or Task Manager to kill useless instances of Arena.

    Today I tried disabling my Pi-Hole DNS blackhole. This device is used to prohibit traffic on my web connections if it's to/from places I don't like. "Places I don't like" is kind of a subscription model where nerds connected to PiHole manage the lists and…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. disconnected from server

    disconnected from server despite everything else running fine in the background.

    this has happened many times before and I've always been able to reconnect to the game by disconnecting from wifi, reconnecting to wifi and reentering play queue to re-enter the match I was forced out of.

    I was in a casual timeless match vs Dr Mr Sister Fister and upon re-entering the play queue, sat for 3 mins to be given the loss screen.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Sun-Blessed Healer Bug

    I kicked the Sun-Blessed Healer so i could return my Vampire Nighthawk to the battlefield. The Healer made it to the battlefield but i did not get my Nighthawk. Thank you

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. "What an adventure!" Bug

    that weird light thing keeps popping up every time I hit home, it tells me “What an adventure!” You're well on your way to being a great plainswalker" “You've got a quest! If you complete it, you'll get a reward.” “click here to play a game.”

    if you click on it then it opens up the web client and direct you to https://www.boxlunch.com/pop-culture/shop-by-license/avatar-the-last-airbender/?cm_mmc=WEB-_-EXT-_-PRS-_-MAGIC

    Is this a scam and why is it showing up after every single time I arrive at the menu? ie: every time after a game

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Watching Your Opponent Play One Turn For 5 Minutes is not Fun

    Now that the World Championships are over and you've had your opportunity to hype your TV show as much as possible its time to fix the game. Some decks can literally draw their whole library in four turns or so your options are to immediately concede, or watch them bounce Monument to Endurance, etc hoping they will deck themselves. We were all hoping that you learned your lesson with Phyrexia and that once it rotated out of Standard the game would improve, but you broke it even more.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Wrong client message on Mac

    I play on Mac, but I get a system message that is for Windows. Mac doesn't use .exe files.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. insufficient times during combo turns

    Do the courtesy of banning commanders in brawl that can not win because there is insufficient times to click through everything, or simply add more time to the timer on combo turns.

    1 vote

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