MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10222 results found
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Lands issue in TLA jump in
Issue with the amount of lands given in TLA jumpstart event. Used a token and 1000 coins trying to fix it. But my lands vs non lands is way off!
3 votes -
standard event not available
I don't have Standard events no longer available. Is it just me or Wizards decido to remove them?
3 votes -
日本語テキストの土の味方に関する記述ミス
土の味方（英語名：Earthen Ally）の日本語テキストに誤りがあります。
日本語テキストでは同盟者の色に応じて+1/+1修正と記載されていますが、英語テキストやゲーム内処理ではタフネスは上昇せず+1/+0修正になっています。3 votes -
bugs for 2x damages
I cast Siphon Insight while I controlled Solphim, Mayhem Dominus and Vial Smasher the Fierce.
I expected the damage to be 4 (twice the mana value of 2), but it was not doubled and only dealt 2 damage.3 votes -
Ygra, Eater of All not working properly with earthbending
Ygra, Eater of All should turn Earthbent lands (which are creatures) into artifact foods as well as land creatures. He currently does not.
3 votes -
Are you guys nuts?
You should really rebalence the jump in event. 8 creatures, 5 spells, 27 lands!?! What the f...
3 votes -
Unable to reach edit deck screen
Unable to go to edit deck screen for a few days now. Once I tap the blue edit button it stays on a waiting for server screen and I have to hard close the app.
3 votes -
midweek magic lands
I was playing midweek magic jump in today, and I pulled a Toph pack that was supposedly WG and another pack that was mono-G, but when I looked at my cards, there was only one card with any white costs, and it was a hybrid WG cost. So, I have no actual use for white mana, but the system still gave me half of my lands as plains and dual lands. This pack should be updated so that it does not default to a two-color mana base please. Thank you!
3 votes -
Jump In manabases not handling hybrid mana correctly
My MWM Jump In combo is Gliding+Hei Bai.
Every non-land card in that deck is castable using only white mana. But because Hei Bai contains hybrid mana cards, it's classified as a three color deck, so the system stuck in 3 forests, 3 swamps, and 4 multicolor taplands to "help" me cast my cards.
3 votes -
TLA cards don’t appear from Golden Packs.
After opening eleven Golden Packs, no TLA cards appeared; all selections were drawn from past boosters instead.
Since I already own all rares from the past boosters, they were converted into Gems.
Because this differs from the previous description and does not match the expected benefit, I request that TLA be included in the Golden Pack selection and that the eleven Golden Packs be refunded.I don’t mind if the Gems and cards I received from the eleven Golden Packs are removed upon the refund.
3 votes -
card sleeve
Bug: I purchased the pre-release items for Avatar, including the Appa sleeve. I didn't select set as default when it popped up in the "acquired items" when I logged in. I went back later to select it and it shows locked and when I click on it, the corner button sets to "store". When I click on that it takes me to the store but it's not available for purchase in the store (probably because I already own it). I tried logging in and out again, but that did not resolve the problem. Is there some way to resolved this…
3 votes -
shrines
Ich spielte Jump into Magic: The Gathering / Avatar:
und wählte Powerful / Shrines und erhielt dieses Deck.
Senden sie mir einfach die 1000 Gold zurück und klären Sie das Problem. Powerful war nicht im Deck, dafür viele, viele Länder ...3 votes -
FULL CONTROL
you have fcked up in the last patch and everybody is posting aboput it on reddit.
Whenever anyone ALT TABS out of the game you auto enable FULL CONTROL and its literally unplayable.
And whenever I try to report this fcking bug you have this very bad USERVOICE that literally just suggests random topics that i dont care about and is impossible to post a simple bug.3 votes -
Cannot open vault
Cannot open the vault at over 100%
3 votes -
unable to make purchases in arena store. just spins the "contacting server" screen. still able to play games.
unable to make purchases in arena store. just spins the "contacting server" screen. still able to play games.
Mac OS. Epic Games Launcher
3 votes -
Don’t spend your hard earned money on this game
There is absolutely no way I should be losing 10 games in a row. This 50/50 **** is ******* *****. Giving me * hands, and allowing the other player to have their combo pieces right off the bat, giving each other my decks their worst match ups is disappointing and disgusting. This game gets worse and worse. I’m glad I don’t spend my money on this game and you shouldn’t either. Unless you are some genius.
3 votes -
vault
Unable to open vault at 102%. Loading flashes for a couple of seconds.
3 votes -
vault rewards isn't working
Vault icon is lit up and rewards are at 102%. When going to click on "vault rewards" icon to receive rewards. Game goes to loading screen and then just spins back to home page. No rewards received. Icon still lit up to display rewards are available.
3 votes -
When resolution is 3440x1440, game automatically resizes to 2560x1440 when entering and leaving match
Here's the specific log:
[185939] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
I see threads about this issue so I'm just another drop in the bucket but I mean come on... the game looks great with 4k and it plays fine during matches and on the menus, however I'm guessing there's one specific scene during the match transition that doesn't allow that ratio so this is what we get...
3 votes -
Test of Endurance achievement bugged
I reached 50 life in a starter deck duel (against another player) but did not receive the achievement. I am playing on a Mac, if that's relevant.
3 votes
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