MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10223 results found
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Cant claim vault progress
There is a treasure chest icon after getting 100% vault progress, but when I click it I just get Waiting for server... and then back to the home screen and nothing happened.
3 votes -
Petition for wildcard refund
Dear support,
Few days ago I crafted all the banned brawl cards cause i thought we will get wildcard refund for each of them. Didnt know that doesnt work for this format. So i basically lost 12 rare and 4 mythic wildcards. Can you please undo the action of crafting those cards on my account. Would really appreciate it. Thanks in advance.
Kind regards,
MIlos Bilanovic3 votes -
Unable to open vault despite being over 100%
My vault progress is currently above 100%. However, when I click it to open the screen goes black and shows the message"Waiting for server"for a few seconds and then goes back to the front page of Arena without the vault having openend and with no wildcards being added to my collection.
Restarting the game does nothing as the same thing just happens again.
3 votes -
Lutri / Pyrokinesis Bug
my opponent had three creatures with a combined toughness of 8 (a 2/2, a 2/3, and a 3/3). I wanted to cast pyrokinesis from my hand, copy it with lutri, and destroy all three. When I cast pyro, I selected all 3 creatures, putting 2 dmg on the 2/2, and 1 dmg each on the 3 toughness creatures. Since lutri says I can change the targets of the spell, I believe I should’ve been able to put the remaining 2 dmg on each of the remaining creatures with the pyrokinesis copy. However, the copy would not allow me to submit…
3 votes -
Daily wins I didn't play
When I logged in for the first time today I was rewarded with 450 gold, and my daily wins were at 3/15.
3 votes -
unable to purchase anything from the store
Unable to purchase anything from the MTGArena store for the past two weeks or so.
I´ve tried various debit/credit cards, Paypal won´t go pass the "confirm you´re a human" step.
I reinstall the game and nothing seems to work!3 votes -
Early-access streamer event
As MTG is a really competetive game it feels quite bad to have a select few people have "early-access". It doesnt seem fair to have people already have limited experience when anyone can play, in constructed i guess it doesnt matter that much.
To me these kind of events destroy the competetive integrity of MTG. I dont understand why you dont just host prerelease events like its been before MTG Arena. Never seen something like this in MTGO ever and i do doubt that people are happy to watch the new set draft and not beeing able to play it…3 votes -
Midweek magic draft
Midweek Magic Draft isn't allowing to choose your draft picks.
3 votes -
Brawl 4 mythic rare cards banned but no refund (they were all mythic rare when I crafted them). Scammed!
I used 4 mythic rare wildcards to craft 4 cards for brawl, that is 20$ USD on the store. Wizards just banned all 4 and did not give a single refund for them. Wizards just stole/scammed 20$ USD from every single Brawl player… How can we trust to invest in this game with this kind of conduct…
3 votes -
Pyrogoyf not dying after casting toxic deluge
My opponents pyrogoyf was a 5 6 and I cast toxic deluge, paying 6 life. For some reason the opponents pyrogoyf did not die and had 1 toughness left. The types in the graveyard align with this I will add them below.
They then killed me right after this because I had an empty board and their pyrogoyf was still alive.
3 votes -
Wildcard Refund Error
After the Brawl Bans, I was incorrectly refunded the wrong amount of Wildcards, mana drain, ancient tomb, chrome mix, and strip mine were all in my collections and I received 1 rare and 1 mythic wildcard and that’s all.
3 votes -
Smothering tithe, treasure tokens
I have Smothering tithe to create multiple treasure tokens. When I pay for treasure mana automatically, the sacrifice animation takes like 1 second per treasure. For example if I use 10 mana from treasure, the animation takes 10 seconds. It slows the game and is very annoying. This process used to be fast but become slower in the last update. I can't play with my deck because its annoying for me and also for the opponents. Please fix. Using android platform. Sequence of the animation attached
3 votes -
Enweb + convoke bug
There is currently a bug where a player is able to use the enweb ability when a card with convoke is in the hand. If any untapped creature is on the battlefield under this player control he is able to tap it for the enweb ability. That creature is then tapped for mana as it would for convoke. That mana can't be used to pay for the enweb cost but it is still added to the mana pool.
This can't be replicated with full control. only happens when using auto-tap.3 votes -
Pentad Prism with Colorless Mana Floating
Pentad Prism cannot be cast for Sunburst=2 if you have a colorless mana floating that you can't undo (e.g. mana from Sol Ring, Mana Crypt, Mishra's Workshop, etc., where you already spent one of that mana on another spell), even if you also have colored mana floating. When you go to cast the Prism, the game autopays the colorless mana, and undoing that payment of colorless mana also undoes the casting of Prism. This was in full control mode, and with auto-tapper off.
This is also an important, potentially game-losing issue - I lost a game due to being unable…
3 votes -
instant not castable
several times instant are not castable, it's a recent bug for sure
3 votes -
Thespian Stage
I clicked on Thespian Stage to copy my Dark Depths. The game then just tapped my Thespian Stage and auto tapped my other 2 sources of mana to remove a counter off of Dark Depths.
3 votes -
Lightstall Inquisitor Bug
Lightstall Inquisitor kept going back to owners' hand in exile allowing it to be played again but nothing on the board gave it that ability, the opponent kept playing it.
3 votes -
Glitched Tolarian Academy duplicate for my OG Dominaria Karn
I built a pile but when I thought I took an OG 4 mana Karn I think the game bugged out and deposited an additional Tolarian academy into my cube pile? Is this even possible? I was going to accept it till I noticed Karn was missing and the deck has the ability to go T1 Academy - Lotus- Lotus Petal -Tap Academy-D Ritual - 7 mana ugin, make mana THAT 4 mana Karn but now I have a duplicate 2 of Tolarian academy. I don’t want the duplicate even if it’s busted because I have Tezzeret and Expedition map…
3 votes -
Regular Checks for Reconnect on Mobile
It's one thing to disconnect from a match because of your garbage mobile client, but to be sitting there with full client-side functionality and unaware of being disconnected until it's so late you lost an entire turn? In a monthly qualifier tournament no less? Disgusting. Fix this ****.
3 votes -
Wrong card picked when drafting
When drafting the powered cube I selected tinker. The first image shows the following pick where you can see two tropical island (one should be the tinker). I continue drafting normally and go to deck building thinking i had a tropical island (or two, since in the following pick i choose tropical island). When submitting the deck it shows it is invalid and then the tinker appeared magicaly back
3 votes
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