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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9342 results found

  1. game reset resulting in game loss

    Recently, I experienced several times a strange and very annoying phenomenon : while playing quick draft games, I am suddenly brought back in the middle of the game to the game launch screen. When I launch another game (immediately), I enter a new game with a new opponent but discover when the game ends that I received a game loss. I assume that this loss is linked to the game I was kicked out of.
    I think it happened at least 3 times during the past 2 or 3 weeks. Did anyone experience a silmilar bug ?
    Could it be…

    10 votes

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  2. Shuffle Algorithm in Arena (Will no longer play Arena)

    I LOVE mtg, i enjoy playing the formats i do, i love collecting the cards. However, MTG arena makes me fking hate wizards with a passion. Although a gorgeous platform to play magic, it is by far the fking worst for these reasons.

    1. The shuffle algorithm is fking garbage and with evidence from players that took the time to do the analyst, idk how wizards could ever come up with an excuse for such a **** algo. And im not making this up, it fking sucks. It makes the game borderline cancerous and easily makes anyone playing dislike the game…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Full Control skipped

    Full control don't behave as it should:
    Repoduction steps:
    - Play Relic of legens on Turn 3
    - Enter turn 4 and activate Full Control Mode in your first phase
    - Play Kona, Rescue Beastie and have a Poprtal To Phyrexia in hand.
    -> You should now be able to use your relics of legends to tap Kona but your turn is auto skipped. which leads you to lose the game.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Imprisoned in the Moon on Kaito

    Imprisoned in the Moon played on Kaito, Bane of Nightmares appeared to remove Kaito's abilities, but on the next turn Kaito turned back into a creature.

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. Skipping Second Main Phase

    Routinely for the last few days I've noticed my second main phase getting skipped. It goes right from combat damage to opponents turn. No cards indicating skipping second phase in play. Plenty of untapped mana to use and cards to play. Skip button not pressed. But it just skips to opponents turn right after combat.

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Maestry pass rewards

    No rewards after leveling! 2 week and the problem is still here. Do something. Give me my rewards

    10 votes

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    1 comment  ·  Events  ·  Admin →
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  7. extra loss in a premire draft

    I should be 3-2 after a loss in a premire draft. But I got an extra loss. It beacme 3-3.

    10 votes

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    1 comment  ·  Events  ·  Admin →
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  8. Shuffle algo is fuking garbage in Arena

    Here is a thought, fix your fking shuffling in your game!!!!!!! LITERALLY MAKES ME FKING HATE ARENA BEYOND IMAGINE!!!!!!!!!!!!!!!!!! HOLY FK, your ******** game clumps non-lands together and lands together.....

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Dollmaker's shop does not trigger sometimes

    When playing Dollmaker's shop sometimes it does not trigger when I attack with a creature.
    When Dollmaker's shop is on the battlefield whenever you attack with a non-Toy creature a 1/1 Toy creature is supposed to be created.
    Sometimes this does not happen and sometimes it does which can be very frustrating during gameplay. I am experiencing this issue when playing on my Windows Laptop.

    10 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  10. BUG: Hexproof not working

    During a brawl match, my Brawl commander (Cruelclaw) equipped with Bilbo's Ring (Giving Hexproof) was targeted by "Invoke the winds, and taken control of. But nowhere on his board or in his graveyard was any way to get around Hexproof, so it seems clearly like a bug

    10 votes

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  11. Impossible to get collection

    Title says all. Impossible to connect to servers in a stable manner. The error states 'network error - unable to get collection'.

    Tried all possible solutions listed in the troubleshooting section and nothing worked.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Game Crashes Constantly

    All on PC, game crashes when trying to re-roll quests, game crashes when clicking on "Store", game crashes when clicking on "Mastery Pass", game crashes when clicking on "Open Packs", game crashes when clicking on "Decks", game crashes when trying to select a game mode other than "Recently Played", game crashes frequently when in a match, game crashes in between BO3 matches, game won't let me sideboard in cards during BO3 even on android. This has been ongoing for nearly TWO WEEKS, reinstalled multiple times, and changed graphics display to "medium" and "low" has not worked.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Rigged

    The game is a gigantic scam. The gameplay is deeply fake. I have given a bunch of money and still it's don't worths to play ranked or events. In an ideal world you should be in jail. I will stop to give you money and I hope alla other players do the same. It's time to understand that we can't support a game if it don't worth it's money.

    10 votes

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  14. WOTC DOESN'T CARE ABOUT THE SHUFFLER

    The complaints about the shuffler will go nowhere. They do not care about gameplay. In BETA the shuffler was a constant issue in the forum ( before WOTC closed them because they do not care). The official response of WOTC was " Since both players are exposed to the same shuffler, they have the same experience, therefore, nothing is wrong" The DO NOT CARE about gameplay, game experience, game economy or game mechanics. The DO CARE about MONEY!!!!. Thats all there is to it - they will keep draining the pockets of the idiots that spend real money on worthless…

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. 10 second 1st mulligan time-out

    Have a 10 second time-out during the mulligan phase. It would speed-up play and be more congruent with IRL practices.

    I've never witnessed anyone take remotely close to 10 seconds to decide on the initial mulligan decision.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Heist -ability giving mental issues

    Heist ruins the whole gameplay.

    Had fun at first when started to play MTG arena, then I encountered the heist ability.

    Games should be played for fun but I have a hard time imagining anyone enjoying that ability. When opponent casts first heist ability I just insta surrender to save my mental health.

    Probably time to start playing hearthstone or something.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Can’t sideboard in BO3

    As title suggests. Consistently having to restart client due to server issues, then when I come back to the game I can’t sideboard for games two and three. Happens in explorer and standard (haven’t tried other formats). I can move cards out of the main deck but can’t move sideboard cards in. On iOS mobile. This has been consistently happening for about 2 months now.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Lunar Convocation

    Lunar Convocation didnt put 1/1 token however I lost my life by it.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Lunar Convocation has a typo in Brazilian Portuguese

    The card "Lunar Convocation" has a typo in the brazilian portuguese version.

    Instead of "At the beginning of your end step, if you gained AND lost life this turn, create a 1/1 black Bat creature token with flying.", the card says "if you gained OR lost life this turn, create a 1/1 black Bat...".

    This almost made me lose a draft because I wasn't understanding why the card wasn't creating any 1/1 Bats for me.

    10 votes

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  20. infinite loop: poq + ashaya+provisioner

    infinite loop: poq + ashaya+provisioner - no way out of it

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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