MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9345 results found
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Make the match making system random
You guys need to Make the algorithm random, don’t just pair our decks, with perfect counters 60% of the time. What’s the point of brewing decks, if it’s just going to be shot down. Decks that work on table top, do not work in arena. I would imagine you would want your digital game to reflect the real game. There is no incentive to be creative, it’s just copy pasta a deck of the current meta with no thought to creating something original, because the match maker is going to shut it down, not to mention the mathematically improbably deck…
10 votes -
Indestructible
Creatures with indestructible are meant to move to the graveyard when their toughness gets reduced to 0 or less. I used meathook massacre on a 2/0 token that was protected by tamiyo's safekeeping. It's stats were reduced to 1/-1. It should've moved to the graveyard as a state-based action. This can be reproduced as needed by reducing a creature's toughness with a -x/-x effect after the creature has been given indestructible. I didn't take a screenshot but it's easy to reproduce.
10 votes -
draft
quick draft disappeared/changed while still playing. Lost what i won, can't even access draft screen to claim prize.
10 votes -
GreError
I had ~8 tokens of Ratadrabik + 2 tokens of Teysa Karlov as well as:
Sheoldred, Trostani Discordant, Lurrus, Kethis and Old Rutstein
when the opponent casted Blood on the Snow which got the stack up to ~254 or 256 and ended the game on a draw due to some 'GreError'10 votes -
Avatar locked - can´t change Avatar [solved]
Avatar locked - can´t change Avatar. The Video uploaded does not show ingame, only loading the game. Yet ingame it´s the same.
I used an Avatar, then bought Squee and applied after transaction as standard. since then my avatar is locked and whichever i choose it´s always the same avatar ingame.
Support couldn´t help - reinstalled the game - uninstalled with revo intensive mode, disabled windows coreisolation - i am not using third party AV or vpn.
thanksEDIT while participating in the sealed-dominaria event (12.000 coins) the avatar is not locked.
on traditional historic play it is still locked…
10 votes -
reclamation sage being forced to destroy artifact or enchantment
1) Using Thassa, Deep-Dwelling to bring back Reclamation Sage forced me to choose an artifact or enchantment without letting me 'Submit 0'. The card says "you MAY destroy".
10 votes -
The game keeps bugging out, freezing and disconnecting
First, the game wouldn't let me start a match, saying my deck was invalid when it clearly was not. Then, I relaunched the game, which caused it to bug out completely and tell me I have to complete the color challenges to unlock more game modes.
Finally, I logged out and logged back in which made the game functional, but only until I started a match, at which point it kept freezing, loading, bugging out until it eventually just froze permanently and I hate to force quit it.
Just thinking about how I spent over 100 bucks, 50 of which…10 votes -
Deck Shows Incorrect Wildcards Required
I have imported a deck called "Mono Black Mid" which I want to complete construction of with Wildcards.
The deck itself is "highlighted" with the coloured Lotus which indicates it should be able to be constructed. In addition, hovering over the deck indicates the following Wildcards are needed to complete the deck : -
* Common 1 (I have 49)
* Uncommon 8 (I have 56)
* Rare 15 (I have 25)
* Mythic 11 (I have 11)Every time I try to construct this deck I get an error message "Not Enough Wildcards - You don't have enough wildcards…
10 votes -
Missing 5th mythic pack from bundle
After opening 4 out of 5 mythic packs, the 5th pack disappeared.
10 votes -
Missing cards after purchase
After purchase of a card in the daily deal section, I purchased another card without clicking “claim”. Neither purchase found it’s way to my account, but the costs were incurred by my account. This has happened on 3 occasions.
10 votes -
Cards not showing up after purchase
I purchased a bundle using 1900gems and my cards aren't showing up. Gems were deducted, the bundle(which was one of 3 in the store) isn't showing anymore, but no cards. Please advise..
10 votes -
Game sucks
The ******* game is ****. Tired of playing against nothing but goblins, elves and life gain.
10 votes -
Skipped past second main phase in draft
In two consecutive games now, the client has skipped directly to the end phase when I pass priority at the beginning of my opponent's combat and they don't attack. In at least one of the games, this directly led to me losing as it didn't give me an opportunity to interact before a critical trigger went on to the stack.
10 votes -
Sparky needs upgrade, difficulty levels, and more
I play Sparky to get a feel for my decks, but the vs-AI mode could be a fun, more challenging aspect to Arena. There is really a lot of untapped potential here. Here are some thoughts.
- Give Sparky more recent cards. Maybe from the recent beginner decks. The cards feel underpowered and dated. It just isn’t challenging playing with the most recent cards against Sparky’s older sets. I have noticed that the programming only allows it to play cards that have direct interactions (for example, Pacifism on one of my creatures). It is not programmed to play cards with activated…
10 votes -
deathtouch
Player A had a green 4/4 with deathtouch. Player B had a 5/5 with protection from green. Player B blocked the deathtouch creature, and both creatures died
10 votes -
Rage Quit Cheating
It seems that some people have mastered the art of rage quitting without losing. (Similar to pulling the ethernet plug when you were the host on xbox games so you don't get a loss) This is the second person who was about to lose when their countdown timer just stopped and no move has been made for over 10 min on their turn. The only way for the match to end is for me to concede the game. BS.
10 votes -
mouse highlight
Opponent mouse highlighting too frantic
Right now, I'm finding that opponents are using mouse highlighting to tilt their opponents. They're whipping their mouse around to make highlighting on my screen distracting. I don't know if there's much you can do about it, but it's really distracting from my enjoyment of the game!
Thanks!10 votes -
Non-random matchmaking in draft
In Arena premium draft and cube draft, you're disproportionately likely to be matched against decks with similar colours/archetypes. I think it's possible this effect is even more pronounced for your first match, but I'm less certain. (It may also be true for other draft formats.)
I speculate that this is a bug arising from a matchmaking algorithm which is intended to make players of similar strengths or decks with similar win records be preferentially matched against each other.
(To see this effect in action, e.g. draft a two-colour deck CD, and pay record the colour pairs of two-colour decks you…
10 votes -
Client Crashed during draft match
Client crashed during a Quick Draft, rendering me unable to play my turn, and resulting in a match loss. Is there a way to reverse the loss so I can play the full Draft? Thanks!
10 votes -
Cannot go back in deck builder
In deck builder, when selecting the deck image which takes you to deck details, avatar and sleeve for the deck, you are unable to go back to the card editing, the back button is glitched and it will open the deck name instead
9 votes
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