MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3225 results found
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Game unplayable
Playing under windows ... game isn't loading correctly today. Saw this error on log.... (attached)
[42782] OnSceneLoaded for BattlefieldOTJ
[42783] OnSceneLoaded for DuelScene
[42784] BoxCollider does not support negative scale or size.
The effective box size has been forced positive and is likely to give unexpected collision geometry.
If you absolutely need to use negative scaling you can use the convex MeshCollider. Scene hierarchy path "Companions/OpponentTotemRoot/AccessoryFoxMilaDuelScene(Clone)/DuelSceneTransforms/AccessoryFoxMilaBase/MeshMila"
[42784] BoxCollider does not support negative scale or size.
The effective box size has been forced positive and is likely to give unexpected collision geometry.
If…2 votes -
Oponente não confirma a mão e não sai da tela de carregamento
O jogo encontra uma partida, porém após eu informar que irei jogar com a mão mostrada, fico aguardando a confirmação do oponente e apesar do tempo da ampulheta esgotar, nada muda.
Já ocorreu o mesmo erro com mais de um adversário e o problema começou a acontecer hoje à tarde. 28/122 votes -
Sparky Stuck Thinking
Playing a game of Vs. Bot with a preconstructed deck. I have 2 Dawnwing Marshals in play, one of which is equipped with Goldvein Pick. I also have Dauntless Veteran and a 1/1 Frenzied Goblin. I have 11 mana open. Sparky has Ilysian Caryatid, Treetop Warden, Generous Stray, and Rumbling Baloth in play, and 14 green mana open. Sparky plays an Affectionate Indrik, then is unable to select a target for its ability. I have been waiting for Sparky to select a target for Indrik to fight for 10 minutes.
2 votes -
Final Fantasy Draft Not Showing Up
The Final Fantasy Premier Draft was available just 10 minutes ago. I was waiting in the queue but no one was showing up. I cancel and tried again. It gave me a network error and when I rebooted the app the event was gone. The event should have more than 40 hours left before leaving. Please help. I do not want to lose the gems I used to enter this event.
2 votes -
gifting spree
Gifting Spree achievement stuck at 1
2 votes -
2 votes
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Timer countdown when I can’t do anything
I am not completely sure how, but I was holding down on cards to read them during a phase change, and my own timer started counting down. Annoyingly, though, I was unable to trigger any effects or pass/resolve. I was just stuck sitting there with my counter counting down when I should have been able to resolve an opponent’s effects or resolve the phase. Because of this, I received a loss in the event when it was still a close match.Platform: IOS
2 votes -
Gameplay stall/crash
Playing on iOS When I start a game at any given point between passing priority it freezes. Restarting the app will cause it to start the game again but with a broken background or may not allow me back in the game at all I am not having network issues and I have already performed a clean install. This happens in every game I start
2 votes -
missing packs and foundaation dupplicate protection bugs
I did buy 9 foundation packs and when I opened the 6th one I get a 20gem with message "I have all rares of foundation" but I am missing +100 rares
I did exit arena and post it on reddit
when I reconnect arena my last 3 foundation packs are missing/losthttps://www.reddit.com/r/MagicArena/comments/1pwujjp/foundation_packs_not_duplicate_protected/
2 votes -
Force Import decks for when the cards don't exist
Force Import - often when importing a deck I find that MTGA doesn't have it. It would be nice if there was a way to 'force import', just import all the cards in the list and skip over the ones that don't work. Maybe provide a error panel like '5 cards failed to import: etc, etc". It could be a hotkey, like Ctrl+Shift Import or a setting.
2 votes -
Dreams of Lagnua - Bug
PLEASE look into your auto passing system. This is yet again another instance where the client auto passed even though I had available mana and an instant spell to play. In my game that ended at 2025-12-24 23:36 PST, on my opponent's turn 3, they cast an Instant Ramen which I let resolve, but when they drew the card, the turn auto passed, skipping through combat and the end step, directly to my turn. I was not given an opportunity to cast my Dreams of Lagnua which was a legal and valid play.
2 votes -
Grievous Wounds
Grievous Wounds states " Whenever enchanted player is dealt damage, they lose half their life, rounded up."
Since using it in MTG ARENA I have noticed that it only activates when you deal combat damage to the player. This should be a simple fix in coding to resolve this issue. Please look into this and fix it <32 votes -
MTG: Arena Play Button have a black scratch across it
My PLAY button is different than anyone else's. It has a black scratch across it. It's been there for a long time, through tons of updates to the client. It is only present on MTGA, it does not exist outside the program (eg. its not my monitor and cannot be seen outside mtga) it only shows on the lobby PLay Button. It does not appear on the button in any other screen of the client, just the lobby. My friends don't have this scratch on their play button and neither do any of the MTGA streamers on Twitch, I have…
2 votes -
Complaint and proposed solution
The game is a complete scam. Especially the UB sets. I've played three drafts now. Even though I had strong decks, the drafts ended 0-3, 2-3, and 0-3. I spent a bunch of gems on that. Why hasn't the algorithm been revised in years? Why are players so obviously being ripped off? Your opponent topdecks every card from the top of their deck while you only draw lands. And then you get warned when you report bugs like this.
A simpler and more generous refund system should be introduced, where you automatically get your coins or gems back if you…
2 votes -
Repeated cheating or horrible coding?
I have reported and there is no action being taken. By doing nothing WotC is passively encouraging cheating. I strongly suggest everyone flood their X (twitter) and Facebook pages with messages asking why WotC is supporting cheating. I bet you "Uservoice" isn't doing their job to fix the issue and keeping their client "Wizards of the Coast" in the dark about how badly they have screwed up. Make your voice heard on other platforms that this ****** TechSupport company "Uservoice" cant keep Wizards in the dark about it. Then if WotC does nothing, they will be ACTIVELY supporting cheaters.
2 votes -
feedback on visuals, cant see card images or names
game runs fine but i cant see any card images. im playing on PC. imma bout to test it on mobile (iOS 26)
2 votes -
Festival XP
Festival XP didn't increase mastery pass at all after unlock 1000 XP from completing 5 of the achievements
2 votes -
exiting game
I got disconnected from a match in quick draft and was unable to reconnect resulting in a loss. This can't keep happening, it makes playing the game really frustasting, it was already a tough game and I had a chance to win it but because of the error I got a loss. I hope to get some kind of compensation because I already struggle to get the resources to play drafts
2 votes -
Ghostly Prison Not working?
So I have 2 Ghostly Prisons on the Field and somehow the person I'm playing against who is all tapped out of mana is able to attack my planewalker with their creatures?!?!?!
I checked the board and there is nothing they can tap for mana and no abilities that could allow them to attack .
The player's name was EdamameCheese.
I think they were cheating somehow. I have it caught on stream.
2 votes -
halvar
Halvar, God of Battle does not trigger in MTG Arena and this needs to be fixed. The Arena client will skip combat phases when he is on the board and the ability will fail to trigger on every combat.
2 votes
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