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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9346 results found

  1. Set Completionist II not unlocking

    The achievement for Set Completionist II is not unlocking even with 4x of each card collected for M21. I spend about 100 wildcards of each rarity finishing the set. Screenshots included.

    9 votes

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  2. Colony

    I cannot craft or add more then 5 Rat Colony to my deck

    9 votes

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  3. Apply Styles with 5/10 Update

    The Apply Styles in deck building screen now changes basic lands in existing decks to the default style of the basic lands.
    If you use different basic land styles in different decks, the Apply styles button now changes all the lands to the one default you have set.

    9 votes

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  4. Game suck shitholes

    Fix the matchmaking and Shuffler
    The rigging is obvious
    wait 45 seconds for a game - go second - instant loss - flood
    wait 45 seconds for a game - wow instant win - go first - perfect draw
    wait 45 seconds for a game - go second loss - drought
    wait 45 seconds for a game - go second - loss - all single color lands -
    wait 40 seconds - switch decks - instant game time - rinse and repeat

    12000 games = exactly 50% win rate - even after many, many instant concedes - how wierd -…

    9 votes

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  5. Can t enter any match

    After last update I see rectangles instead of letters and cannot enter any match, it’s freezes on VS screen. Platform : iOS. Do you even test this app before deploying it on production? It looks like no effort was given. I’m getting tired how much bugs do you guys introduce every update.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Achievement Error

    I ended the game with over 50 life, but the Test of Endurance achievement did not unlock.

    9 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  7. unable to get collection

    When I start the client, after 1 minute of loading, I get the error: "Network Error: Unable to get collection." I get the same error on both Windows and Android.

    9 votes

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  8. Unable to get collection on login

    It's been a couple of days now, almost all people in Italy with TIM as a provider have huge problems logging in, getting the classic "unable to get collection" when trying to log in. We are not talking some secondary ISP here, TIM is the MAIN ISP in Italy, so a huge portion of people has not been able to play since yestarday. Streamers had to susped torunaments or streams, people on Easter holiday that could play MTG for once couldn't.
    I've been putting some significant money in the game lately and I wanted to play a lot during my…

    9 votes

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  9. 50 Life achievement

    I didn't get the 50 life achievement although I reached more than 50 life several times.

    9 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  10. Chimil Quick Draft Aetherdrift disappeared

    After playing 3 or 4 games (all wins) with an Aetherdraft Chimil Quick Draft, the event suddenly disappeared.

    9 votes

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    3 comments  ·  Events  ·  Admin →
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  11. Brawl matchmaking

    Request fix to the Brawl matchmaking system or a notice to the player-base that you have no intention of ever fixing it.

    The last update from the addition of aetherdrift to MTG Arena, has drastically altered the previous matchmaking balance and has still not been fixed. Prior to the patch, the matchmaking was still not great but was tolerable enough with hopes that it might be actually be tuned better in the future. Its been almost a month since this became an issue and its still in a practically unplayable state with matches being one sided.

    The silence on this…

    9 votes

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  12. Segregate Alchemy in Brawl

    Dear WOTC,

    It is no shock that 95% of your community hates Alchemy. It's probably one of the worst ideas you have ever come up with. Not only are the cards completely broken, you force players to have to face them in Brawl. Brawl is the closest product you offer to Duel Commander on Arena, yet you don't adhere to its ban list, you make rebalancings that are not logical according to the power level and force feed players the Alchemy card pool. The result is that a Brawl player who wants to get as close as possible to paper…

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Aetherspark can be attacked

    The Aetherspark can seemingly be attacked by creatures that are created to be attacking even when it is attached to a creature, but I don't think that should be possible. In this case it was a 1/1 Goblin token from Squee, Dubious Monarch

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Arena not recording draft win

    Played Aetherdrift draft and have noticed the game running badly today. I just won a match and at the end the client disconnected me. I logged back in and I am not showing the draft win.

    9 votes

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    0 comments  ·  Events  ·  Admin →
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  15. alchemy

    It's 2025 and I still have to deal with Alchemy cards in Historic. I don't want to buy those cards, I don't want to use those cards, and I definitely don't want to play against those cards. Historic should not have Alchemy cards in it. The conjure and perpetual mechanics are not fun to play against unless you are using them yourself.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Android App animation freezing after update today

    Android App animation freezing making game unplayable after today's update (Jan 21st). Neither restarting app nor performing repair in game resolves issue. Exact same problem replicated on both my Samsung Galaxy S23+ and Galaxy Tab S7. Please fix this!

    9 votes

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  17. Opponent conceding freezes game state

    System: Playing on iOS, unranked play queue, best of 1

    Gameplay: Deck is the Temur Floodcaller and Enduring Vitality combo meta concept

    Bug: If the opponent concedes, during my turn, while I am manually tapping creatures to add mana to the floating mana pool, the game will recognize that the opponent conceded (explosion graphic, and no cog wheel in upper right corner), but will freeze in the state at time of concede, ie no displaying victory screen or other way to exit the match.

    Thanks!

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Infinite Loop Combos

    Please add a section to report and Ban in every format all the cards combinations that can lead to trigger infinite loops between permanents with a consequent uncounterable instant victory/loss, Thanks

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. unable to login authentication failed

    When I open Arena, it opens to a black screen that reads "Unable to Login. Authentication failed for kodama-llama: An exception occurred"

    I have tried logging out and logging in and uninstalling and reinstalling to fix the issue, but neither works.

    9 votes

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  20. Window switch to windowed from fullscreen. Hundrets of Bug Reports on this site but no solution.

    Window switch to windowed mode, out of fullscreen mode. Since the latest patch. When do you fix that, its annoying as ****.

    9 votes

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