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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9005 results found

  1. Alchemy

    Sick of losing in games to stupid unbalanced alchemy cards.....keep alchemy to alchemy games. I don't like it and it ruins all the other game modes. You should be able, at least, to toggle alchemy off so you are not matched against any decks with alchemy cards. It's a rubbish format that has to default to it when choosing a game to falsy show it's been played when most ppl play by accident.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Syncopate bug

    I attempted to counter an opponent's spell using Syncopate in the Omnsicience Draft event, using mana from the emblem and a treasure token for X=5, exiling my opponent's Sorceress's Schemes. The game automatically chose X=0 even though I had floating mana, enough to counter the spell as they only had four available. This directly lost me the game for my third loss. Syncopate and other X cost spells should give you the option to pay despite the Omniscience emblem. Otherwise they are broken and should not be draftable (except maybe choco comet I suppose).

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Brawl fails to load

    Give us the steps to reproduce the bug

    Attempt to play any form of Brawl with any deck, including midweek magic Brawl. No additional steps, the game will attempt to connect and appears to fail loading into the match. I will receive a win or loss depending on whether my opponent decides to wait for myself to timeout. I have received match “wins” due to an opponent conceding against me due to my own (involuntary) inaction, so it appears that I do “connect” to the game, but fail to load in fully to the point that I can then play…

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Unable to reconnect

    I am unable to log in to game just shows me the connection lost screen and I click reconnect but, will not connect.

    9 votes

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  5. Trying to log in. Says can’t connect to server. I checked status it said everything’s operational. I tried logging out and back in as well

    Trying to log in. Says can’t connect to server. I checked status it said everything’s operational. I tried logging out and back in as well

    9 votes

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  6. Sideboard…again

    Another new issue with sideboard…
    Can’t even play game as sideboard has more than 15 cards 😂

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Told I have too many of a "you may run any number" cards

    Playing on PC. Building a brawl deck with cards that allow an unlimited number (ie relentless rats, hare apparent). I get a notification when building that I have too many of a card. Further, all decks I already had that run those cards have been deleted.

    9 votes

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  8. deck builder not accepting side deck

    the Builder is rejecking a deck with an 8-15 card sideboard, despite being in legal limits claiming it is in excess of the 15 card limit

    9 votes

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  9. Played against a deck containing banned standard cards in the Standard event

    Today I played a match in the Standard event against an oponent running a mono red mouse deck. They played the cards Monstrous Rage and Heartfire Hero, which have been recently banned in Standard. What gives?

    9 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  10. Not staying in full control mode - bug

    When I turn on full control, the game should stay in full control until I tell it to stop. I've lost several games because I needed to do an action during my upkeep, turned on full control during my opponent's turn, and it turned off immediately when my turn began. What is the point is full control if I do not actually have full control over actions when priority passes?

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Brawl not working

    Brawl games just wont start. It gets stuck and loads infinitely tried to restart and troubleshoot it, but the problem remains.. I am using an iphone. How can I dolce this? It only happens with brawl games

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Vincent's Limit Break:

    Vincent's Limit Break crashes the game, and while it's on the stack, you can't rejoin the match without crashing back to desktop (no error code). Lost my match as it occurred twice on crucial turns.
    (can't take a screenshot as the

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Kicked from FIN Premium draft

    I was kicked from my Premium FIN draft and am unable to log back in.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Brawl infinite loading

    When loading into a brawl game the finding a match screen loads forever and doesn’t go into a draw ever. This has started with the first final fantasy update

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. An error occurred. Please restart or exit the application

    I am unable to log in. I get this error when starting the client.
    An error occurred. Please restart or exit the application

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Shuffle

    Not spending time or money on this broken game when the shuffle algorithm is an absolute joke.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Shuffle

    I humbly suggest someone actually do something about the **** poor shuffling that does, or I should say, Does Not occur. Came back to the game after being away for years, just to realize in a matter of 10 games that absolutely nothing has been done about the shuffle. I will not spend one more dime or one more minute playing a broken game. I’ll check back in another year or two. Have a nice day.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Set Completionist II not unlocking

    The achievement for Set Completionist II is not unlocking even with 4x of each card collected for M21. I spend about 100 wildcards of each rarity finishing the set. Screenshots included.

    9 votes

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  19. Can't see the rest of sideboard in best of 3

    So I don't know what is causing this issue but in best of 3 even though I have 15 cards in my sideboard, I can only see six instead of the rest of my sideboard.

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Colony

    I cannot craft or add more then 5 Rat Colony to my deck

    9 votes

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