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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9663 results found

  1. Venerated rotpriest bug

    Venerated rotpriest didn’t trigger for an entire game. Managed to get all 4 onto the board and played multiple single mana spells to phase out, hexproof, untap, etc. nothing triggered the venerated rot proof poison counter effect

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Auto tapping DONT TAP THIS LAND!

    So the auto tapper in MTG arena is great but has its flaws.
    It will tap lands like Mirrex over fields of ruin for example.

    It would be great if you could indicate which lands you DONT want to tap so you dont have to manualy tap all your lands every turn because the auto tapping function is tapping the wrong lands.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Auto-pass

    Auto-pass should also pass when the opponent takes an action so I don't have to keep hitting pass/resolve.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Mono red cheaters

    Game is definitely rigged. Mono red players are definitely sucking off developers for perks.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Crashing on entering match

    I just experienced a bug, which caused the game to crash and quit, right upon entering a limited match.
    I am on a Mac, running MacOS Catalina. It was a Phyrexia Premier Draft.

    It seemed like the game had matched me with an opponent, and right as the match was about to load, the game crashed and quit.
    This happened twice in a row, IE I reopened the game and it immediately went to a matchmaking/loading screen, and then just as the match was about to start it crashed and exited again.
    I did not reopen the game again, and…

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. GreError

    It is extremely easy to get GreErrors causing the game to end in a draw when in reality you should win. With ratadrabik on the board with Mondrak if you play Jaxis for it's biltz cost, use his ability to target ratadrabik and usually this is enough to cause the game to lock up until it ends with GreError Winner: Draw. However there are other ways to do it such as vesuvan diplomacy with mondrak or ratadrabik, can also be caused with things like ratadrabik and drivnod, or anything that causes a bunch of tokens with a creature that triggers…

    10 votes

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  7. timeout for afk / abusing players who play nothing

    Seems timeout from afk / abusing players doesn't follow an incremental rule where every timeout is shorter and balanced to the rythm of a game.
    After 4 turns a player use all timeout time every single action I made that play could still have plenty of time to simply do nothing.

    If a player use so much time to do nothing then timeout has to be balanced very strictly.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Rigged

    WOTC needs to fix their match pairing, I could build a brand new list that I just crafted, and get paired against an anti list that will win every game. No matter the scheme I choose this happens. It’s obvious the shuffler is designed to create “interesting” game swings, and the match pairings favor anyone streaming to an audience. This is clearly game manipulation and when there is money on the line for tournaments, that is the epitome of illegal.

    10 votes

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  9. Make the match making system random

    You guys need to Make the algorithm random, don’t just pair our decks, with perfect counters 60% of the time. What’s the point of brewing decks, if it’s just going to be shot down. Decks that work on table top, do not work in arena. I would imagine you would want your digital game to reflect the real game. There is no incentive to be creative, it’s just copy pasta a deck of the current meta with no thought to creating something original, because the match maker is going to shut it down, not to mention the mathematically improbably deck…

    10 votes

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  10. Mana Flooding EVERY GAME

    EVERY GAME I PLAY IS MANA FLOODED. Seriously guys can you not have the game manipulated and let it play fairly. I get it happens sometimes but it is clear that the game is rigged to have constant lands being drawn. Look at this picture. It’s like my deck piled all the lands on the top. Seriously fix this and let draws actually be random like as if it were a real physical deck. It keeps the game fair.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Indestructible

    Creatures with indestructible are meant to move to the graveyard when their toughness gets reduced to 0 or less. I used meathook massacre on a 2/0 token that was protected by tamiyo's safekeeping. It's stats were reduced to 1/-1. It should've moved to the graveyard as a state-based action. This can be reproduced as needed by reducing a creature's toughness with a -x/-x effect after the creature has been given indestructible. I didn't take a screenshot but it's easy to reproduce.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. draft

    quick draft disappeared/changed while still playing. Lost what i won, can't even access draft screen to claim prize.

    10 votes

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    1 comment  ·  Events  ·  Admin →
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  13. GreError

    I had ~8 tokens of Ratadrabik + 2 tokens of Teysa Karlov as well as:
    Sheoldred, Trostani Discordant, Lurrus, Kethis and Old Rutstein
    when the opponent casted Blood on the Snow which got the stack up to ~254 or 256 and ended the game on a draw due to some 'GreError'

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Avatar locked - can´t change Avatar [solved]

    Avatar locked - can´t change Avatar. The Video uploaded does not show ingame, only loading the game. Yet ingame it´s the same.

    I used an Avatar, then bought Squee and applied after transaction as standard. since then my avatar is locked and whichever i choose it´s always the same avatar ingame.
    Support couldn´t help - reinstalled the game - uninstalled with revo intensive mode, disabled windows coreisolation - i am not using third party AV or vpn.
    thanks

    EDIT while participating in the sealed-dominaria event (12.000 coins) the avatar is not locked.

    on traditional historic play it is still locked…

    10 votes

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  15. reclamation sage being forced to destroy artifact or enchantment

    1) Using Thassa, Deep-Dwelling to bring back Reclamation Sage forced me to choose an artifact or enchantment without letting me 'Submit 0'. The card says "you MAY destroy".

    10 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  16. The game keeps bugging out, freezing and disconnecting

    First, the game wouldn't let me start a match, saying my deck was invalid when it clearly was not. Then, I relaunched the game, which caused it to bug out completely and tell me I have to complete the color challenges to unlock more game modes.
    Finally, I logged out and logged back in which made the game functional, but only until I started a match, at which point it kept freezing, loading, bugging out until it eventually just froze permanently and I hate to force quit it.
    Just thinking about how I spent over 100 bucks, 50 of which…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Deck Shows Incorrect Wildcards Required

    I have imported a deck called "Mono Black Mid" which I want to complete construction of with Wildcards.

    The deck itself is "highlighted" with the coloured Lotus which indicates it should be able to be constructed. In addition, hovering over the deck indicates the following Wildcards are needed to complete the deck : -
    * Common 1 (I have 49)
    * Uncommon 8 (I have 56)
    * Rare 15 (I have 25)
    * Mythic 11 (I have 11)

    Every time I try to construct this deck I get an error message "Not Enough Wildcards - You don't have enough wildcards…

    10 votes

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  18. 10 votes

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    3 comments  ·  Store  ·  Admin →
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  19. Missing cards after purchase

    After purchase of a card in the daily deal section, I purchased another card without clicking “claim”. Neither purchase found it’s way to my account, but the costs were incurred by my account. This has happened on 3 occasions.

    10 votes

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    4 comments  ·  Store  ·  Admin →
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  20. Cards not showing up after purchase

    I purchased a bundle using 1900gems and my cards aren't showing up. Gems were deducted, the bundle(which was one of 3 in the store) isn't showing anymore, but no cards. Please advise..

    10 votes

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    11 comments  ·  Store  ·  Admin →
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