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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25725 results found

  1. 284 votes

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    101 comments  ·  Events  ·  Admin →
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  2. 320 votes

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    105 comments  ·  Events  ·  Admin →
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  3. error updating data

    after the last update on march 5 with the relase of alchemy karlov manor i keep receiveng the message of ''error updating data'' i tried to reestart my internet, didnt work, tried to delete and donwload the game again still didnt worked, and this error keeps ocurring in my mobile as well, please solve this problem as fast as you can.

    39 votes

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  4. helm of the host bug

    I had helm of the host unequipped while my opponent had a different equipment equipped to one of their creatures. at beginning of combat I got a token copy of their equipped creature. Once I equipped helm of the host at the beginning of my combat I got a token copy of my equipped creature and theirs.

    22 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Chromatic Cube - Can't Use a Card without Card Style

    I can’t use a card I drafted without paying gems for the art style

    24 votes

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  6. grinning ignus adding more mana

    I was playing Explorer Ranked Bo3 and Grinning Ignus was bugged, when you activate the abbility to put it back in your hand it adds RR2 not R2 as it should, so it can create infinite ETB by itself

    26 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Jump in mission

    There is a mission where you have to complete jump in 3 times, I did it once yesterday but after some time it went back to 0, the tokens are 1000g a piece I would very much like to finish the mission, thank you

    49 votes

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    11 comments  ·  Events  ·  Admin →
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  8. Detailed log missing the Pack 1 Pick 1 entry

    Platform: PC, Win11

    Steps to reproduce:
    1. Enable detailed logging in the Settings under Account > Detailed Logs (Plugin Support)
    1. Join a Premiere Draft Event
    2. Progress through the drafting process
    3. Open the player log located at "C:\Users<Username>\AppData\LocalLow\Wizards Of The Coast\MTGA"
    4. Note that the "Draft.Notify" entry exists in the log for all draft picks except the first one.

    Actual: "Draft.Notify" entry is missing from the detailed log for pack 1 pick 1 of the draft.

    Expected: "Draft.Notify" should be present in the detailed log for all packs and picks of the drafting process.

    Workarounds: All complicated or…

    24 votes

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  9. Bug with mercenary tokens on Arena mobile

    If you have a stack of mercenary tokens from the new set that tap to add +1+0 at sorcery speed, it seems impossible to target any other mercenary with that ability. When activating it, that mercenary stays on the top of the stack and no matter where you press on the stack it just taps and targets itself. Completely useless. It appears to work fine with any other creature, there's just a UI problem with stacks of them on mobile.

    21 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  10. Error Updating Data since latest patch

    Error Updating Data since last patch. Can't play at all.

    65 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. some accounts can't login after Khans update

    arena is giving some accounts a bug that they're unable to login. i tried logging into my second account and had no problem but trying to log in to my main account gives me the pop up.

    56 votes

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  12. Waiting for the Server for modify a deck

    When I select a specific deck to modify it, Arena is stuck on "Waiting for the Server". This does not happen with other decks.
    The list of the deck is attached.

    17 votes

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  13. friend challenges not allowing deck to submit

    Every time me or my friend challenges each other it is a 50/50 chance of MTG working. Because, we are given a message that say, "Unable to submit deck" even though the decks were legal and allowed to be used. I have not had any issues with regular play against random players. Only when I challenge or my friend challenges me. I would really appreciate it if this issue can be resolved and addressed quickly.

    64 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  14. Error Updating Data - FIX YOUR GAME WIZARDS

    FIX YOUR F@$&ING GAME YOU ABSOLUTE FAILURES. HOW DO YOU CONSISTENTLY PRODUCE THE WORST POSSIBLE PRODUCT IMAGINABLE? HOW DO YOU CONSISTENTLY BREAK THE ONE AND ONLY THING YOU HAVE TO WORK ON? HOW DO YOU ***** UP UPDATE AFTER UPDATE AFTER UPDATE AND STILL NOT LEARN HOW TO DESIGN A GAME PROPERLY? HOW LONG IS IT GOING TO TAKE BEFORE YOU ALL LEARN HOW TO DO YOUR JOBS????

    59 votes

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  15. Inexplicable crashing on iPad after MKM update

    After recent MKM update the game is crashing on iOS (iPad) without specific triggers. It seems to only happen in-game.

    31 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  16. Grinning Ignus Bugged with New Update

    Grinning Ignus is bugged now, at least in explorer. When the ability is activated it is adding 2 R and 2 Colorless to the mana pool. It should only be adding 1 R and 2 C. Not sure what exactly is causing this issue. This is not working as the card is written or should function in the game. It is treating Ignus's ability as if it were free to activate and not cost 1 R as it should, I think.

    19 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  17. Bestow Nyx Hydra

    I was playing in draft when my opponent cast Nyxborn Hydra for its bestow cost. He attacked with every creature but i survived with limited life, however, his Writhing Chrysalis that had Nyxborn Hydra died. His Nyxborn Hydra stayed on field and became gained odd placement. Next turn when i attacked and could have won the game, his Nyxborn Hydra was not visually declared as a blocker leading to my opponent staying alive with limited life. Next turn when he declared an attack Nyxborn Hydra was also declared to an attacker but without any visuals to notify it. I was…

    16 votes

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  18. Prairie Dog multiple activations don't work

    I activated my prairie dog twice before end of turn, but it only got 2 counters instead of 3

    23 votes

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    3 comments  ·  Events  ·  Admin →
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  19. Mouse pointer missing on PC in 2024.35.10.5372.1057087

    Mouse pointer is missing since 2024.35.10.5372.1057087 update. Cards, links, buttoin highlight when mouse is moved over them but there is no pointer on screen

    17 votes

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  20. Win recorded as loss

    I was playing OTJ draft with two losses and 0 wins. I won my next match but the app recorded both 1 loss and 1 win. Since that totaled 3 losses, I’m not able to continue.

    22 votes

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    2 comments  ·  Events  ·  Admin →
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