MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24177 results found
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Side Deck not displaying/loading properly in Deck Builder
I'm unable to see my Side Decks in full, and thus can not edit them in the Deck Builder. They still show in full when playing Bo3 matches, but in the editor they show only a partial list at best and only one copy, even if there are multiple copies.
22 votes -
sideboard
With the release of Outlaws of Thunder Junction the sideboard is broken. Duplicate cards are not being shown when added to the deck. As you can see in the image there's 4 cards listed but two are only shown.
22 votes -
Game won’t load
The game gets stuck on loading initial scene then hits me with an “error updating data”. Tried a fresh reinstall.
45 votes -
Sideboard for BO3 is not visible
I cannot see the sideboard for BO3 while building the deck.
It seems to be possible to add cards.
Also, I could see the sideboard as usual during the match.
The versions are as follows
2024.36.0.5576.106278420 votes -
wastes
When wastes are included in a deck there is a server error preventing it from saving. Both regular and full art wastes have this issue.
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Magic The Gathering Arena 2022.12.16 - 11.54.09.02.DVR.mp4 44424 KB -
bug2.png 1152 KB -
bug.png 652 KB -
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2022-12-14 19-21-58.mp4 6962 KB -
Screenshot_20221214-112136_Magic.jpg 379 KB -
Screenshot (190).png 877 KB -
Screenshot (191).png 602 KB -
Network Error Wastes.png 943 KB -
IMG_1279.jpg 1112 KB
373 votes -
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network error - unable to get collection
Can't get in to the main user interface. Can't attach a log when no access to the main menu.
Error displayed: Network error - unable to get collection.
The client asks either to reconnect, log off or check Arena status server (all operational).
Restarted my PC, restarted my internet modem+router. Still same error.
I logged in earlier 6 hours ago, no such problem.
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Zrzut ekranu (667).png 34 KB -
Screenshot (4).png 39 KB -
UTC_Log - 09-08-2023 11.22.37.log 411 KB -
Screenshot_20230701_152901_Magic.jpg 82 KB -
Screenshot_20230607_171437_Magic.jpg 84 KB -
Screenshot_2023-04-23-21-02-44-390_com.wizards.mtga.jpg 84 KB -
MTG Arena error.png 8 KB -
mtga network error unable to get collection.png 65 KB -
Screenshot 2023-02-07 at 22.32.13.png 31 KB -
Screenshot 2023-02-07 at 22.32.13.png 31 KB -
network error - unable to get collection.jpg 13 KB -
Névtelen.png 16 KB -
downloads_20221019_183816.log 807 KB -
Log20221019_153657.log 2 KB -
Screenshot_2022-10-19-12-10-19-36_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 34 KB -
Screenshot_2022-10-19-09-51-53-26_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 108 KB -
Screenshot_2022-10-19-09-51-49-81_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 85 KB -
Network Error 2.jpg 50 KB -
Network Error.jpg 37 KB -
Screenshot_20221019-094745.jpg 107 KB -
Screenshot_20221019-094740.jpg 84 KB
453 votes -
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Crash, crash, crash
Crash over and over during some games, but not all. Took video of the game as I restarted, crashed, restarted, crashed. There doesn’t seem to be any particular event that triggered it, my iPad has plenty of memory, and it’s updated as far as it can go.
https://drive.google.com/drive/folders/15eAzTqAL0kUbvTBwYtKZS1T_T5rmyzjH25 votes -
Calamity, Galloping Inferno Triggers Incorrectly
When attacking with Calamity, if only saddled with one creature he will only make one token copy. He should allow you to make two copies of the same saddled creature.
15 votes -
not first card labeled as first
When opening packs, all cards that I don't have 4 of, are labeled as first regardless of weather or not I already own a copy of that card. I'm running android. This was a problem before Ixalan came out, but I thought it might get addressed without me having to post about it.
It would be nice to show a vault or treasure chest water mark on commons and uncommons that I have 4 of and a gem mark over rares and mythics that I have 4 of already when opening packs. If possible, it would be great if you…
39 votes -
Dig Through Time Unable To Finish Resolving
Dig Through Time Cannot Resolve
When manually exiling and paying for the delve cost on Dig Through Time, I was left with UU floating, which I could not click on to use, and the spell did not resolve. Upon quitting and rejoining, the UU I tapped was no longer floating, but the spell was still on the stack. My opponent could see the spell on the stack, but could not click off of the stack to dismiss it, and we both were unable to take any game actions.
There was a small icon of exiled cards "disappearing" in the exiled…19 votes -
Cards changing during drafts
During my first SNC draft, I picked a Psychic Pickpocket P1P4. However, what showed up in my pool was a Brokers Veteran. I figured I had just misclicked.
However, after completing the draft and building my deck, I encountered a server error and had to build my deck again. This time, the Psychic Pickpocket was in my pool, and the Brokers Veretan was not.
Parsing my logs with 17Lands.com (attached), I see two separate draft pools. This was pretty bizarre, it may have affected my picks but I'm mostly concerned about the integrity of the draft format.
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no_memory.jpeg 132 KB -
p3p15.jpeg 66 KB -
Log20220526_193408.log 4326 KB -
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Log20220526_183045.log 33280 KB -
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mtga bug.jpg 796 KB -
Screenshot_20220525-144120_Magic.jpg 983 KB -
photo_2022-05-24_12-15-25.jpg 112 KB -
photo_2022-05-24_12-15-46.jpg 106 KB -
Log20220523_140106.log 27 KB -
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Log20220515_133904.log 9087 KB -
Log20220513_230759.log 36870 KB -
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Log20220511_210944.log 48742 KB -
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draft bug 2.png 4076 KB -
draft bug 1.png 3070 KB -
Cabaretti land changed back to jackhammer.log 67 KB -
Jackhammer exchanged for cabaretti land.log 61 KB -
Log20220504_231653.log 28327 KB -
Log20220501_232218.log 5 KB -
QQ图片20220501233247.png 2561 KB -
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屏幕截图 2022-05-01 233331.png 1515 KB -
Log20220501_185417.log 1212 KB -
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Player.log 9637 KB -
Log20220428_201625.log 9636 KB
1,861 votes -
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Deck editor shows only 7 sideboard cards
The deck editor shows only 7 sideboard cards in decks which are Traditional and have 15 sideboard cards. The cards are in the deck, but they do not show up in the editor. It shows 7, then "Best of 3 only" but below that is blank.
16 votes -
Quick draft Matchmaking issue (outlaws thunder junction post update)
My quick draft for rivals of ixalan cannot find any matches. It was working this morning prior to the OTJ update, but now it cannot find a match.
I waited for 10 mins and nothing fired.Info on my end:
I'm on android.
My Internet is working.
I have uninstalled and reinstalled MTGA.
I have closed and force stopped the app and still nothing.
And the matchmaking in the jumpin midweek magic works.So what's wrong with quick draft?
14 votes -
updating data
It says : "Error Updating Data - Please check your connection and try again".
after a new patch launched on Jan 26th.
I think this is a bug.
Thank you for your time and patience
28 votes -
Error updating data
My MTG Arena does not initiate since the last patch before Last Caverns of Ixalan and, for some reason, it loads the "Error Updating Data" screen. I've tryed every single solution avaliable on the internet, but none of them worked. What could it be?
22 votes -
Fabrication Foundry Not Legal not in Draft Pool
I picked Fabrication Foundry for my deck, but after the draft, the game would not let me use it. I would not have spent a pick on it and might have drafted a different deck otherwise. Please refund one draft token.
30 votes -
kylox's voltstriders ability sometimes doesn't work
When Kylox's Voltstrider attacks, its ability triggers. To cast an instant or sorcery exiled with it.
I had four instants and/or sorcery's exiled with it and attacked my opponent. The ability went on the stack and the button 'resolve'was shown. I was not in full control. Clicking the resolve button didn't do anything. Because this wat the first time playing with this card i thought i did something wrong. The second time i attacked the ability triggerd as aspected and a window appeared where i could choose to cast one of the cards. The third time i had the same…
17 votes -
Error Updating Data on launch
Getting "Error Updating Data" when attempting to open MTGA. This happens from PC and Android, Wi-fi and mobile data.
22 votes -
Calamity, Galloping Inferno doesn't work properly
Calamity, Galloping Inferno does not create the second copy of the creature that saddled it if I am to declare what object to attack with the first copy. (when there is Invasion of Zendikar on the field in this instance, but I assume it will behave the same if there is a planeswalker that I could be attacking)
15 votes -
Error Updating Data
Until Jan 25, I just played the game on a PC completely normally, everything was OK. after the scheduled maintenance on Jan 26, when I launched the MTGA, then there's the problem: Error Updating Data.
I've done those things trying to solve the problem, but not worked at all:
1- Complete uninstallation and reinstallation
2-Try steam, epic and MTGAInstaller.exe version, all meet the same problem
3-Turn off firewalls and antivirus software
4-try a US-VPN
5-try another network via my phone hotspot
6-restart computer after all other try
7-Flush DNS and Winsock Reset, way as https://mtgarena-support.wizards.com/hc/en-us/articles/360000834323-Flush-DNS-and-Winsock-Reset
8-Proxy had always been turned…22 votes
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