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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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22900 results found

  1. assemble the players

    Double assemble the players makes the game lock when trying to cast off of the top.

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Product Suggestion Leave Historic Alone

    With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.

    2,435 votes

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    647 comments  ·  Gameplay  ·  Admin →
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  3. No connection to server

    Can‘t connect to server after previous magic software update (apple iPad)

    23 votes

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  4. Your app won't load after the update

    First of all, your bug report forums have one of the worst user experiences I've ever seen in my entire life. Truly a testament to how little you care about your players.

    Second, your bugfest of an app isn't loading after the KTK update. If it's not too much trouble, could you maybe make your GAME WORK FOR ONCE IN YOUR LIVES?????

    23 votes

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  5. Jump in Completion issue

    I have issues with my 3 Jump In completion quest.

    I spent 3 tokens and 1000 gold to do so, but when i finish it, my counter doesn't improve.

    I found the same issue on Reddit:
    https://www.reddit.com/r/MagicArena/comments/18r7sg8/jump_in_completion_not_counting_towards_quest/

    Could you refund me and find a solution please ? :(

    15 votes

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    4 comments  ·  Events  ·  Admin →
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  6. Bladecoil Serpent Bug

    In a Quick Draft game, Bladecoil Serpent from a UB opponent, paid with BBBB and UU (discarded 2, drew 1), entered with trample and haste.

    24 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  7. ICRs not being assigned after update

    After the latest update (18.07.23), individual card rewards for completing dailies are not being assigned anymore, at least on mobile on Android. Experience and gold are handed out fine.

    39 votes

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  8. Audio Bug: Audio desyncs then no audio

    Since July 2022 update, after playing a few short games or even one long game, audio becomes de-synced, and then audio cues stop playing, then all audio drops out. Restarting the program fixes it until it happens again after just a few matches. No other problems with game, my audio, or my PC.

    542 votes

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    103 comments  ·  Gameplay  ·  Admin →
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  9. Unable to log in after update

    Unable to log in after update. Tried logging in, update actioned, then the below message after "waiting for server".

    20 votes

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  10. Bug in Direct Challenge mode

    Unable to play in Direct Challenge Mode tonight with my wife. Other formats (such as Midweek Magic) worked fine, but DC mode just timed out with "network error" bug

    23 votes

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    2 comments  ·  Events  ·  Admin →
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  11. 97 votes

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    23 comments  ·  Gameplay  ·  Admin →
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  12. Midweek magic

    Midweek magic on Arena is a great idea but could be improved. For example, almost every month there's an event that repeats something that is regularly available such as Standard or Alchemy. These should be replaced with Pauper and Artisan, which are a ton of fun and a great entry point for new players. Also, too much Momir!

    50 votes

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    5 comments  ·  Events  ·  Admin →
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  13. Daily Deal packs do not give Golden pack progress

    I play on Android, the game is up to date. Today's special in the store is a MoM pack at 10% off. I bought one, expecting to get 1/10 progress towards a Golden Pack, but instead I remain at 0/10. The prompt under the Golden Pack progress bar says that progress can be earned by purchasing packs from one of the latest sets, including MoM. There is no indication that a daily deal pack is any different from a regular one in this regard. Please increase my Golden Pack progress as advertised.

    44 votes

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    19 comments  ·  Store  ·  Admin →
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  14. Kamigawa Neon Dynasty full art lands with stylized kanji are not being displayed correctly after most recent update

    Kamigawa Neon Dynasty full art lands with stylized kanji are not being displayed correctly in matches and the deckbuilder. The kanji and mana symbol textures on these lands are completely missing.

    13 votes

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  15. Frequent Crash

    MtG Arena crashes very frequently after the update on January 30th. The crashes happen anytime when playing. Especially just after the matching, during sideboarding, and at the end of the sideboarding.

    I bought the pre-order sets for MKM but cannot fully enjoy the new cards because of the crashes. I lost several games due to the crashes. In addition, I cannot take part in the paid events being afraid of the crashes.

    I play MtGA on iPhone 13 (iOS 16.1.1) with Wifi. The strage has enough (80GB) empty space. I’ve done restarting the phone, updating the OS, updating the App,…

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Sparky bug in main menu

    Sparky continues to say the phrase that I went through training with single-color decks. Moreover, he says this phrase every time I go to the main menu. I completed the event with two-color decks and in the settings menu I chose to complete the training. All two-color decks have been transferred to my deck database. But Sparky keeps saying this phrase when entering the main menu. This is a little annoying

    15 votes

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  17. 79 votes

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  18. Game keeps crashing

    Playing arena on iOS (iPhone). Keeps crashing several times during matches. Almost lost due to being timed out. I have uninstalled/reinstalled but it hasn’t fixed the problem. Was working great before the recent big upgrade. Very frustrating

    12 votes

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  19. Client crash with blood token.

    the client crashes as soon as a blood token is created during a game, it makes no difference whether this happens if I do it or if my opponent does it: it is not a graphical bug, as you want to pass off all those that occurred after the last update, but an error that it prevents me from playing paid events, since I systematically lose the game.

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  20. 83 votes

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