MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10327 results found
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cant play triomes in chromatic cube
The triomes in the cube have a different art style so I can't put them in my deck despite this event should be phantom. I don't own the triomes and I don't want to pay 600 gems to get an art upgrade for a phantom event ????
58 votes -
Could not see or block bestow creature after it fell off
Could not interact or block a bestow creature once it feel off it was hidden behind a card on field and couldn’t even see it attacking. I play on iPhone
53 votes -
Bug Report: Clicking store, packs, decks, and other things cause program to freeze or crash.
Using PC/Windows 10. When selecting store, packs, or decks, or attempting to play certain games, game either freezes with "waiting for the server" and frozen ring or blank screen, or game crashes.
26 votes -
win registered as loss
In a premier draft of WOE my opponent conceded but Arena registered it as my third loss of the draft
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Log20240226_134929.log 17446 KB -
Bug.png 4081 KB -
Log20231229_005854.log 32900 KB -
Log20231221_144408.log 994 KB -
Log20231111_125659.log 186 KB -
Log20231027_144745.log 146 KB -
Player.log 2 KB -
スクリーンショット 2023-09-09 114601.png 32 KB -
Log20230909_113514.log 26622 KB -
Log20230908_193636.log 26116 KB -
Screenshot 2023-08-06 120242.png 85 KB -
Log20230701_233247.log 17305 KB -
Log20230219_195547.log 97 KB -
Log20201012_191837.log 453 KB
249 votes -
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直近のアップデート（2024/9/13 v2024.40.30） でのバグ
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 2024 - 15:30 UTC
Scheduled - @MTG_Arena maintenance will occur to deploy the 2024.40.30 game update, containing important backend updates. Please Note: Players should expect a larger than normal download as part of this update.📥 Large download required.
🔄 Restart required.
⏲️ ~3 hour estimated deployment.
Sep 12, 2024 15:30-18:30 UTC
https://magicthegatheringarena.statuspage.io/
- Give us the steps to reproduce the bug
ランチャーを起動してダウンロードを進行する
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)PC
Enter the actual results you’re experiencing添付した画像の画面が出てダウンロードが進行しない
…Enter the
4 votes -
K'rrik, Son of Yawgmoth casting bug
K'rrik, Son of Yawgmoth casting bug
Attempted to cast K'rrik with 6 lands and 1 eldrazi spawn, and 2 life
Phyrexian casting interface bugged
Interface described Surveil rules
Couldn't sacrifice Eldrazi spawn for mana
Couldn't cancel nor complete casting the spell, buttons didn't work
Softlocked
43 votes -
Waiting For Opponent
Endless "Waiting For Opponent..." loop (able to cancel after waiting for 1:10-1:20) during Midweek Magic: Gladiator Community Spotlight event.
67 votes -
Kiora, Behemoth Beckoner's art was removed from E: BLC during today's patch
Kiora, Behemoth Beckoner's art was removed from E: BLC during today's patch 8/20/2024. As a huge fan of Mono G I was wondering if this was intentional or just a bug? Attached is the missing art from E: BLC that was there from the prior patch, Kiora search from today's patch, and E: BLC search from today's patch.
30 votes -
MTGA stops responding after 9/12 update when hovering over any daily quest
Updated with 9/12/24 update full 9 g update. When I start MTGA everything is normal. as soon as I hover over any daily quest, it locks up and says "not responding". Wiped and reloaded 3 times. no change. read the net and clears DNS etc. reboot several times. no change. using Windows 11 pro 64 bit.
25 votes -
Arena freezes after any action
Arena freezes if I try to do anything, e.g. re-roll quests or access the store. I'm using windows 10 and restarting didn't help.
28 votes -
Mastery pass
Mastery Pass not being accredited.
22 votes -
32 votes
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psychic frog horizon hideaway event
Suggestion for the horizon hideaway event
Remove the gem paywall, if you cant remove it then greatly reduce the amount of gems needed, why anyone would think its a good idea to make it so users and consumers of your product have to pay a fake currency to be able to pay a temporary fake currency to get limited time offers is astounding to me34 votes -
We present solutions to 183 cases of Korean mistranslation.
I am a user who is having fun playing MTG in Korea.
But I'm tired of your hundreds of mistranslations. so I checked your DB files and distributed translation modification patches.
Nevertheless, I report like this to solve the situation that cannot be solved by mistranslation and user patches pouring out every patch.
I noted the record that needs to be changed by referring to your DB table.
In the case of the Localizations table, the records with CARDNAME were omitted, but please revise this as well.
It is divided into two legends, and each of the contents is as…
30 votes -
10/22のメンテから接続するたびにネットワークエラーがでる
何度かトライしてやっとプレイできるが、
1プレイ後に再度
ネットワークエラー コレクション情報を取得できませんでした もう一度お確かめくださいと出力される。
再インストールしても同じ、かつツイッターで検索しても同様の事例がある。20 votes -
Game is freezing since the 9/12/24 update
After yesterday's update the game continues to freeze. I play the game on my windows based PC. I have uninstalled and restarted the computer but it continues to freeze and I have to wait for the "shut the program" or "wait for the program to respond" window to pop up before I can close the MTG arena app.
25 votes -
Arena freezing
Since the last update, Arena is continiously freezing (While playing, deck building, etc...) on PC.
I do not have this issue with my mobile device (Android).This is a real issue as i do not like playing on my phone.
Please, hurry up solving this bug.
Best regards and good luck to the technical team.
26 votes -
Crash on load after Bloomburrow update
When the startup sequence finishes "loading initial scene" the application immediately quits to desktop. This has only occurred since downloading the Bloomburrow update a few minutes ago. There are multiple users on reddit that have reported the same issue: https://www.reddit.com/r/MagicArena/comments/1efx123/anyone_else_getting_a_crash_after_the_update/
22 votes -
post update - freeze - if i change to change quest or if i try to open a pack
After the update on Sept 12 I can no longer change quests (game freezes and needs to be restarted) and i can no longer open packs of cards (same result).
Many, many more random freezes but those two are consistent every time.
25 votes -
Can't change deck image after BLB update (Only once in a while actually)
Like title say, after the BLB update gone online, i could change the deck image only once in a while, rest of the time the drag and drop showed the "drag here a card to change the image" thing but it didnt change.
20 votes
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