MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Nimble Trapfinder

    I was in a sealed match with a Nimble Trapfinder on the battlefield. I then reanimated a Legion Angel and a Kitesail Cleric from my graveyard off of Thwart the grave. When the 2 creatures entered the battlefield, Nimble Trapfinder's unblockable ability didn't trigger. I went to attacks and attacked for lethal with what was supposed to be unblockable damage. My opponent was able to block the Nimble Trapfinder. I ended with 3 party members on the battlefield

    32 votes
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    13 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. 320 votes
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    241 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Stuck on 'Currently Waiting' screen indefinitely

    Hi team,

    My account is 'jwidz' and I am stuck in the 'Currently Waiting' que, indefinitely. I have tried rebooting the game, my Windows 10 PC, and also stepped through CMD steps listed on your site as well. When I launch the game, I get taken right back to the same screen and the counter starts from 0 again. Nothing unusual seemed to occur before this issue started.

    Thanks,
    Jason

    20 votes
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    9 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. Amonkhet play area causes nausea

    The new Amonkhet background / playmat with all of the moving sand causes me to be nauseous. There is too much movement on the screen. Please let us choose a standard background that is always the same one so i can choose a calmer background

    42 votes
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    14 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. 58 votes
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    10 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  6. Crafted cards used but nothing crafted

    I was editing and old deck with a new idea, and after trying to craft one of each of the new triomes Keteria and Zagoth for my second ones, and Uro, for my forth one. Using the craft all feature. It gave the standard screen that it was going to use 2 rare and a mythic to craft the 3 said cards, I clicked ok, and its like stuttered and the cards were used, but the cards weren't crafted in the UI it still showed I needed to craft 1 of each. And I'm down to 0 rare and 5…

    72 votes
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    27 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Play mode switching to Bot Match after every game

    After every game I play the match mode switches to Bot Match instead of staying with the same mode I was previously playing. This is new after the most recent update.

    72 votes
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    24 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. Daily Quest Progression Frozen

    I'm completely full on Daily Quests, and although I've been performing the actions required to complete them, they are not progressing, so I am unable to complete any of them and earn their gold rewards.

    Not sure how big a deal this is, or how prevalent it is across the service, just something I noticed and thought I'd bring up. It would be unfortunate if I were no longer able to progress.

    354 votes
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    209 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Nicol Bolas, Dragon-god

    Nicol Bolas, Dragon-god

    -3 hability

    Crash MTG-arena forcing reload to play.

    Playing in PT-br.

    Version 1.1000.0.3009 (3009.800581)

    50 votes
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    14 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. No names/life totals/power/toughness

    Recently downloaded patch on Dec 6 after not opening Arena for ~3 weeks, and after a few failed downloads, it runs, but no cards have names, and there are no power/toughness values when playing or life totals or number of counters or numbers on floating mana. Game runs properly otherwise.

    15 votes
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    8 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Interaction between Kenrith's Transformation and Ashaya, Soul of the Wild

    My opponent cast Kenrith's Transformation on my Commander, Ashaya. Ashaya was made a 3/3, but still turned my other nontoken creatures into Forests.

    24 votes
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    15 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. Hovering opponents lands will let them timeout

    There is a guaranteed way to win every game.
    During your opponents turn you start hovering over the opponents lands very quickly. this will prevent them from getting priority (or it just lags really hard). But the problem is that the timeout timer is still starting to run and will continue to do so. So you can force the opponent to time out each turn. by doing this you can win each game.

    I think this is a serious bug which can be easily abused. You don't need anything to assist you in annoying this to your advantage. You just…

    33 votes
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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Moraug, fury of akoum

    The extra combat does not untap your creatures like it is suppose too.

    30 votes
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    9 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  14. monocolored 2021 starter decks invalid for 2021 play queues

    Thanks for the new update with the 2021 starter decks!
    However when I go to the standard 2021 play or ranked queues I can only select the two colored decks. The monocolored decks (cold-blooded killers etc) are labeled invalid.
    I can select them for the other play queues.

    26 votes
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    25 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. Frequent crash / freeze after the Ikoria update

    After the Ikoria update, MTGA is really really unstable.
    MTGA always crashes whenever I try to visit the store or mastery, open packs or edit decks.
    (Actually, it already happened before the update, but now, it happens in 100%. Cannot edit new decks at all.)

    I always need restart MTGA when starting a new match.
    Sometimes it gets frozen in black screen with no response and does not recover even when I restart it.

    I have already tried restart PC and router.
    There are no problem in the network speed.
    All the other programs are shut down while playing MTGA. …

    81 votes
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    14 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. 72 votes
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    27 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  17. The store

    Everytime i try to access the store Arena stays stuck on the loading page "Waiting for the server". I waited more than five minutes then decided to close Arena in order to come back to the home page.

    24 votes
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    0 comments  ·  Store  ·  Flag idea as inappropriate…  ·  Admin →
  18. Scute Swarm breaks the entire game

    After hitting around 700+ Scute Swarms trying to resolve, all game audio breaks and no sound plays, along with the extreme lag. this sound issue persists until restarting the client.

    32 votes
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    4 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. New Player Experience rewarding rotated decks

    Completed the daily quest and received the Selesnya Conclave deck from Guilds of Ravnica instead of the deck for the current standard.

    25 votes
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    10 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  20. Client Freezes on MacOS Big Sur

    After the Big Sur update of MacOS the MTGA client is a lot less stable. Strange polygons/artefacts appear on screen for a split second, sometimes the same happens with cards. But the main issue is that the MTGA client freezes in the middle of gameplay. After quickly restarting to finish the game this often happens again and again, resulting in a lot of lost games.

    This happens on a 2019 16" MacBook Pro running MacOS Big Sur 11.0.1 (20B29) and the latest MTGA (file version 1.1401.0)

    There is a Reddit post here with people experiencing similar issues:
    https://www.reddit.com/r/MagicArena/comments/jx9djt/mtgarenalocking

    9 votes
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    12 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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