MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2875 results found
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4/20/23 Open All Bug For March of the Machine Set
4/20/23 March of the Machine Open All Packs option bugged... had 4 MOM packs and used the OPEN ALL button. Received 1 rare + 1 mythic MOM cards, but 2 rare cards from sets outside of MOM. Hadn't looked at the packs I opened yesterday in detail to see if they, too were bugged, but as of today, this option is bugged. (Note, in the picture, yes, that is a golden pack below, but this was specifically from an open all button for the MOM set.)
2 votes -
Received 20 gems in rare slot of Theros pack despite NOT having all of the rares from that set.
I just finished a Theros Beyond Death booster draft event. I went back to the main screen, clicked "Packs" and opened my prize packs (one at a time). One of the packs (I believe it was the third one) gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares, I'm still missing about 70 rares to complete my playset. I feel like a kinda got screwed out of the contents of that pack, since I didn't get a rare after…
5 votes -
Android black screen after patch 2023.25.10.1904 on 26 April 2023
Android app stuck on initial black screen after opening (do not get to see initial loading page with teferi etc).
This happened only after the most recent patch (2023.25.10.1904)
2 votes -
Draft token bought in store replaced arena open 20 point entry token
on Thursday evening I bought a draft token
the gold didn't go away right away... but the token displayed as purchased in the store.
a while later, my arena open 20 point entry token was gone, the gold too, and the draft token had appeared.
1. not sure that what's supposed to happen?
2. can I get a arena open 20 point entry token back...?
attached, 2 screenshots showing the tokens - and there was no arena open to spend the token on between 11/05 and 13/05...1 vote -
Opponent "Jpac" left match before losing. I am stuck in the match at 20 - 2
Opponent "Jpac" left match before losing. I am stuck in the match at 20 - 2
1 vote -
Duplicate Protection Failure
I bought a throne of eldraine booster for sale today. I opened it and got 20 gems. Digging through my collection, I discovered that there's plenty of rare cards in that set that i don't have 4 of.
6 votes -
Soul partition bug
How does soul partition work if you do it on your own planeswalker or creature? I played a game where someone soulpartitioned their own planeswalker (teferi) They had only 5 mana and teferi is 5 mana, soul partition would then add 2 mana to teferi, so how is it, that the following turn on only 5 mana can they recast teferi????!!!!!! HOW DOES THAT MAKE SENSE.
0 votes -
no anniversary gifts from the 25 th till the 27th included
no anniversary gifts from the 25 th till the 27th included
8 votes -
Graveyard Trespasser Showcase art does not have rules text
When playing Graveyard Trespasser with the showcase art, the rules text does not appear until in play. I want to use the showcase art but I can’t unless it includes rules tech in hand.
7 votes -
2023.27.10 Patch Notes are not actually posted
Despite the in-game email claiming that "2023.27.10 Patch Notes Are Here!", the linked webpage shows that those patch notes are not actually posted (as of the time now which is 8:09 AM PST).
7 votes -
Daily Rewards
Daily reward is stuck. My daily reward was 20 blue/white spells. My first match I hit 18/20. Since that match, I have cast significantly more than 2 white/blue spells, but the counter won't move and reward won't distribute.
86 votes -
The Brother's War: 20 gem card in place of a rare when collection still incomplete.
I received a 20 gem card in place of a rare in my last two TBW packs. I am still missing 3 copies of 5 different rare cards, so my collection is 15 cards short of having all rares. Pretty annoying since I don't want to use 15 gold wild cards to complete the collection but it doesn't seem like I can buy packs to get the cards I'm missing.
2 votes -
Purchased 20 NEO Alchemy packs, became Innistrad
I purchased the new NEO Alchemy Pack deal, opened one pack, exited to post about it to my friends, reloaded the app, and now all my packs are Innistrad Alchemy.
2 votes -
The One Ring Protection not working
The One Ring protection not working in sealed. I cast The One Ring, the emblem that I had protection until the next turn came up. During my opponent's turn, they attacked and I didn't block thinking protection would prevent the damage, but it didn't. The rulings on gather say "All damage that would be dealt to that player is prevented" so I don't think it is implemented correctly.
12 votes -
2023 Decathlon 2: Pauper event is bugged
2023 Decathlon 2: Pauper event is bugged
https://magic.wizards.com/en/news/mtg-arena/2023-arena-decathlon?utm_medium=product&utm_source=arena#:~:text=January%204%2C%202023)-,Decathlon%202%3A%20Pauper,Start%3A%20January%201%2C%202023,-%2C%208%20a.m
It's supposed to be historic pauper, per the announcement, but it only allows Standard pauper decks and rejects a deck which contains only commons (many of which are historic and not standard)31 votes -
Bug
I noticed some card skins are not displaying. For example, I have a special Teferi, Hero of Dominaria skin and it no longer appears.
1 vote -
duplicate protection
Hello,
Oppened March of the Machine booster and got 20 gems instead of a rare card, even though my collection is not compleat. There was a non standart legal rare in the pack, maybe that is the reason?
Anyway i think that standart legal cards shoul fall under protection, because theese are the cards that absolute majority of players are opening the packs for. Now i just paid 1000 gold to get 20 gems, i would call this a robbery.2 votes -
Dreadhound triggers doesn't work with Corpse Cobble then I died at 20 life.
During my premiere draft, with my Dreadhound I played Corpse Cobble to sacrifice 3 of my creatures to deal the last 3 damage to my opponent who was at 3 life. Nothing happened and on top of that my life, I lose the game in the following turn when I was on 20 life. Can I please have a refund on my premiere draft (10,000 gold) or 1500 gems or 1 draft token is fine. My account Gemsword#66127, you can seen my screen shot I was at 20 life and died. My menace token was created in the previous turn…
1 vote -
commander dissapearing while playing historic brawl *BUG*.
- i played a game of friendly brawl against my brother using the challenge feature.
- i cast the card invasion of new phyrexia
- i dealt lethal damage to my battle triggering it to flip
- the game asked me weather i would like to cast my commander(chromium the mutable) without paying its mana cost or my teferi planeswalker. i was very confused.
- i selected the teferi planeswalker to cast, after it resolved my commander was nowhere to be seen, i could no longer see my command zone and i could not cast my commander for the rest of the game.
- weirdly enough…
4 votes -
ICR Duplicate protection for events
Really need to place duplicate protection on ICR's received from FNM events etc. There's no reason these should give duplicates, especially as the game continues to grow there's always some rares that folks are going to need. I mean I get making money, but come on this is just kind of a slap in the face.
20 votes
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