MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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233 results found
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Error with Relentless Lawbreaker and Deep-Cavern Bat
While playing Alchemy on PC (Windows 10), My Relentless Lawbreaker was taken from my hand when the opponent played Deep-Cavern Bat. When Deep-Cavern Bat was destroyed, my Relentless Lawbreaker stayed attached to the Deep-Cavern Bat. I could open my opponent's graveyard and still see my card attached and no Relentless Lawbreaker appeared in my hand.
2 votes -
Temple of Malice Bug
Hello. I recently encountered a nasty bug in the Alchemy Event when I was playing the first land, Temple of Malice. It came into play but didn't tap, and its Scry 1 ability didn't trigger! This land became inactive for the game, meaning I played other lands, and the game immediately gave the turn to my opponent, believing I didn't have enough mana to play cards. It wasn't until turn 4 that I was able to tap physically it and it triggered and tapped!!! I lost this round precisely because of this bug. Can you give me back one life…
3 votes -
Ban omniscience and toxic decks
Please ban omniscence from standard and alchemy; it's becoming a very toxic combo deck and creates a negative environment in these two formats. And also pay more attention to mono green devotion in historic, the addition of Temur cards from the last Tarkir set has negatively changed the deck, that is becoming more and more toxic, with infinite annoying combo. Generally, every combo deck in a platform like Arena should be carefully monitored.
4 votes -
Heist
Please make an adjustment to the heist mechanic or to the heist cards. The cards are not fun to play against, and they have been making for a miserable experience in alchemy.
From a gameplay enjoyment perspective, it is not fun having your opponent consistently take the best cards out of your deck. It greatly reduces deckbuilding choices and creates imbalanced gameplay patterns.
From a mechanic standpoint:
Heist nonrandomly removes the strongest cards from your deck. This is problematic because it makes your own draws significantly weaker. Normally, that would have an opportunity cost for the player removing those…
12 votes -
Error Updating Data PC and Mobile
After the new update for MKM Alchemy on both my PC and mobile app I get the "Error Updating Data" message when trying to launch Arena. I have uninstalled and reinstalled multiple times (PC and mobile) including manually deleting the files on PC, switched between wifi and cell data and tried multiple different connections (mobile), run corrupt file search/cleanup (PC), and tried installing through Epic Games Launcher (PC) and I have had no luck. MTGA Status page says everything is fine, but I don't know that there is anything else I can do on my end to fix the issue.
…
152 votes -
song of seasons
The new alchemy card Song of Seasons seems to only give you 2 lands if the mountain it seeks is also a forest. I have twice cast it and found a commercial district and one other land. In one game, I then cast another copy later and it found me 3 lands, so it wasn't because I was out of forests/mountains. Based on the wording, I can't imagine that's the intended outcome. Seems like it should always get 3 lands unless you're out of one category.
6 votes -
Historic Brawl does not appear in Play > Find Match on my account.
I have:
Completed all five Color Challenges (all show completed with green ticks)
Played Jump In
Played Standard Play and Alchemy Play
Restarted and logged out/in multiple times
Standard Brawl is available, but Historic Brawl never appears.
This appears to be an account unlock bug rather than a gameplay issue.
1 vote -
Ward 2/game kicked
I notice I'm not the only one to have the ward issue. Thing is I was in a match in which gems were on the line. I lost because even after paying the ward cost he stayed protected. I have also lost several games alchemy event games in which I pay gems because I was booted from the sever. I spent a lot of money to enjoy the game and want to know if I will be refunded my lost gems
4 votes -
Absolute Virtue can apparently be targeted and killed.
Absolute virtue can be targeted and hit by white spells apparently, as I just used him in an alchemy deck and was defeated focus fire. Besides me supposedly not being able to be targeted yet was targeted, and dealt damage despite not supposed to be able to be damaged.
1 vote -
Deck not shuffling
I’ve played over 50 games in the alchemy (both ranked and normal) and I’ve only had about half of the cards in my deck actually come into play. It’s like it’s stuck dealing the same specific cards and not allowing me to use the rest of my deck. Even when I mulligan I don’t see the other cards. My deck size is 62/60. I’m not sure if that has anything to do with it or not but before the last update my deck seemed to shuffle more efficiently.
5 votes -
Profile says M19 Core Set not complete, but there are no cards left to craft
The Profile says my M19 Core Set is not complete, but there are no cards left to craft. I already have a complete set of all M19 cards according to the deck builder. The same thing can be said of Pioneer Masters and Alchemy: Edge of Eternities.
1 vote -
Unable to find Ranked Constructed Events
When I hit play I have no options to play Ranked Standard BO1; or ranked explorer or Alchemy or whatever
I see what you're suggesting. I'm not in tutorial mode. Just when I go to events I can see Standard Event... but I don't have access to the ranked constructed events; just unranked.
I have no access to any ranked constructed events. I've played Alchemy Events, Standard Events and my ranking doesn't change.
I was able to find ranked individual games in the play tab - but not ranked events
4 votes -
Opening Edge of Eternity booster gives rare from other set instead of giving wild card or gems.
As title reads. I have complete base set of Edge of Eternities and instead of getting wild card, gems, or bonus sheet rares I got a rare from a completely different set. This is not alchemy packs either it was a normal pack. As seen in photos I did not open any other set packs as all pack cards are EOE or Bonus Sheet.
2 votes -
Changed Card Pool from Historic Qualifier Play In to Event
Since the historic qualifier play in this last weekend, in which decks like ur wizards and rona were playable, the changing of swiftspear's teachings for alchemy has made these decks unplayable for the event the play in qualified for this weekend, the historic qualifier. Would it be possible to use the old versions of the cards for this event so the testing and successful play in runs won't be for nothing?
2 votes -
Recent update broke game doesn't work
Alchemy cards aren't working things are layering the game tries to boot itself up twice The most recent update has done nothing but make the entire arenas unplayable I don't know who you have in the dev team but this game is absolutely broken as **** **** poor Management without testing your updates rolling stuff out so fast because your money hungry this is what test servers are for start using them
2 votes -
Loss of connectivity registered as a 'loss' during event
Hi, I am user 'Mage you look #14859'
Today I have taken part in an event 'Premier Draft Aetherdraft Alchemy'
I lost connectivity during the third game I played and it was recorded as a loss. I haven't clicked 'claim' yet. Could you please delete the second loss so I can continue playing or credit me with a token so I can start again?
3 votes -
Changed Card Pool from Historic Qualifier Play In to Event
Since the historic qualifier play in this last weekend, in which decks like ur wizards and rona were playable, the changing of swiftspear's teachings for alchemy has made these decks unplayable for the event the play in qualified for this weekend, the historic qualifier. Would it be possible to use the old versions of the cards for this event so the testing and successful play in runs won't be for nothing?
2 votes -
rigged
Have you tried not rigging the game? I don't know but it's bad enough you idiots added in alchemy to historic brawl, but then you have to hand out participation trophies by letting the opponent draw every single removal spell that specifically hits cards that are a problem while land flooding me.
Even Ray Charles could see how rigged your game is. You idiots should be sued or at least post that you're creating a gambling game. Even casinos are more fair. You people suck turds.3 votes -
Can't exit the preview of a spellbook
Bought and opened 10 packs of the new alchemy set. before revealing the rares, I was reviewing what the new uncommons did, right clicking on eumidian lifeseed to view its spellbook. Now, there is no input that will let me look back at my newly acquired cards and I can only review the spellbook or open the menu
1 vote -
Arena Anthology: Shandalar & Dreamcast
The sets scryfall lists as PAST and PSDG would be fun additions to Alchemy-inclusive formats, and would be in line with the cards added by AA4, in that they're mostly impractical, but probably funny hits off of random conjuration. I do however worry that the noncreature spells from that list would see little play, but would still like to see them added.
1 vote
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