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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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428 results found

  1. Fabrication Foundry Glitch

    Hi! I think Fabrication Foundry is still bugged. As you can see in the screenshot, I have 2W available, and a Tinkerer's Tote in the graveyard. However, the game would not permit me to sacrifice my Petrify-enchanted Adaptive Gemguard to return it. I may be missing something, but this seems like a possible glitch with Foundry. I don't expect reimbursement, but it would be great to get if possible. Thanks!

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Silumgar's Scorn

    With the amount of good dragons printed in Dragons of Tarking, it would be nice to have Silumgar's Scorn printed in MTGA to be able to do a dragons deck in Pioneer. This is a important missing card in MTGA and it would be great to have it available.

    7 votes

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  3. "Set collection" tracker should only include cards actually in packs.

    According to the set collection tracker, I am missing 13 cards from Kaldheim. So if I want to finish my collection, I should buy Kaldheim packs, right?

    As it turns out, those 13 cards are special uncommons from Kaldheim theme boosters. I can buy all the Kaldheim packs I want, and it won't make one iota of difference towards the Set Collection tracker.

    This feels horribly misleading. The Set Collection should only track the cards that are actually in packs.

    12 votes

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  4. I have not received the Fleem cosmetics after opening 50 packs and buying the Mastery Pass. Could you please check? Thank you.

    I have not received the Fleem cosmetics after opening 50 packs and buying the Mastery Pass. Could you please check? Thank you.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  5. shuffle

    Add a button at the beginning of a match to shuffle ones deck before starting the game. Due to the fact that ALOT of time in 3 color decks you only get 2 of the colors of mana you selected. You'll get 6 turns in need 1 mana of the color your missing and have a hand full of cards needing that one color, but by the time you draw one its too late your opponent has built their field and there is no way back out of the hole your in. All because Players cant shuffle their deck before…

    33 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Buying multiple packs at a time gives no progress towards gold packs

    When I logged in to get my Brother's War packs, I bought 2x15 packs with gold and didn't get any progress towards gold packs. I bought 1x pack with gold and it gave me progress toward a gold pack. I am missing 30x progress towards gold packs (3 gold packs), please remedy.

    7 votes

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    1 comment  ·  Store  ·  Admin →
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  7. Dovin's Veto Card Missing

    The Dovin's Veto card cannot be found in deckbuilder. I have a deck with it already included, but it still won't appear in search or by searching manually. It is like the card no longer exists. I attempted to create a new deck with this card and when it couldn't be found in checked an older deck. I still can't find it even in the deck it already exists in.

    0 votes

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  8. Fleem

    Missing Fleem from Omenpath Mastery

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  9. Fleem

    Bought 10 packs before the cutoff date, still no Fleem cosmetics received.

    19 votes

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    0 comments  ·  Events  ·  Admin →
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  10. Draft disappeared

    Drafted a Premier Omenpaths Draft, finished draft, then the draft disappeared, please replace missing draft token

    KevinD999

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Aetherspark Card Style Looks Terrible When Equipped

    The Aetherspark art is stretched out and looks very bad when it is equipped to a creature while the premium card style is chosen. Since it is a premium cosmetic, it feels like a bit of a rip-off since most of the time spent with the card on the field will be while it is equipped.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Unusable draft cards..

    I currently finished a round of Chromatic Cube draft, when in the deck building stage I cannot use any of the tri-lands I drafted because I do not have the cosmetic and I am forced to purchase in order to use . A refund of the entry fee would be appreciated as those cards were pivotal to my deck.

    1 vote

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  13. Mastery Pass Rewards Not Received

    I have not received rewards for the mastery pass today. I am sure that I did not receive the non-DSK packs, but may have missed other rewards that I am unaware of due to realizing this bug after leveling multiple times today.

    964 votes

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    580 comments  ·  Store  ·  Admin →
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  14. Game keeps crashing.

    Game continually crashing. Missing or blank pet locations causes game to crash as well, Currently though **** game has crashed 4 times on me.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Frustration with Missing Effective Troubleshooting Steps in Support Articles

    I am writing to express my strong frustration. In dealing with the ongoing issues, I found that your official support articles never mentioned a step that actually helped — lowering the graphics settings to "Medium."

    As a result, I spent a long time following every step listed in the articles without seeing any improvement, suffering from an unplayable game. Only after trying this unlisted adjustment myself did I find some relief. This has wasted both my time and energy, and feels unfair and insincere.

    The fact that such an effective step was not included in the official articles has caused…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Through the Omenpaths Premier Draft Error

    I used 10,000 coins to enter a Through the Omenpaths Premier Draft event on iOS. After completing the live draft, the event crashed while deck building. After restarting the mobile app, the Premier Draft event no longer exists, and the 10,000 coins are still missing from my account.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  17. "Stylish Spellslinger" Achievement Not Triggering

    I played a game with four Cosmetics equipped and did not receive the Achievement.

    15 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  18. Not able to add/change cosmetics/card styles during limited deckbuilding.

    For some time now, I have not been able to add or change any cosmetics or card styles other than default ones during deckbuilding in specifically limited events. Unfortunately limited events are the only serious focus for me when it comes to Magic the Gathering. It is not a bug that affects gameplay at all, but its come to the point that I'd appreciate having this bug fixed so I can enjoy cosmetics/card styles again during gameplay.

    3 votes

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  19. fleem

    Obtained OM1 Mastery Pass prior to deadline and did not receive Fleem cosmetics.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Did not receive Fleem avatar/sticker/sleeve

    I did not receive the Fleem cosmetics having completed an Omenpath draft event.

    14 votes

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    1 comment  ·  Events  ·  Admin →
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