MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3803 results found
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Some Anthology Cards Functionally Missing
My issue is like this: some of my cards are missing entirely [can't be found even if selecting 'cards not owned' when looking at collection]. However, my decks that had the missing cards are still functional against a bot, but can't be played anywhere else, not even in timeless, the cards are functionally missing/banned. I can still play my decks against sparky but I wouldn't be able to do anything else, nor make any new decks.
1 vote -
Cube Inelegible Cards
Llanowar Elves was removed from my pool in cube draft with a message popping up about being inelegible cards leaving me with a 44card pool and a worse deck.
3 votes -
Wild cards from packs and unlocked wild cards from pack opening are not registering to account.
Wild cards from packs and unlocked wild cards from pack opening are not registering. I've lost probably at least a dozen wild cards over the past two weeks.
1 vote -
Picking two cards with the same name in Pick-Two Draft event returns a "network error" and fails to pick the cards
Picking two cards with the same name in Pick 2 Draft event returns a "network error" and fails to pick the cards, even kicking the player from the draft.
3 votes -
Did not receive my 2 Mythic Reward Lvl 21 Aetherdrift cards
Upon reaching my level 21 achievement, I did NOT receive my 2 mythic Aetherdrift cards.
5 votes -
Can’t select cards during gameplay
During gameplay, cards in hand move down so that board is more visible. Then sometimes it won’t let me select my hand to play cards. I’m playing mobile on iOS. But I click on the cards and all around them but sometimes won’t work until I timeout and lose my turn.
1 vote -
Cards not showing up
Cards are not showing up. They are cards I have used and played with before and they just won’t let me use them. I am on iOS and so far nothing. Like I own and have used soul warden for years. And now it’s acting like I have never had it. I have this issue with multiple cards. Tried repairing game files and nothing. As you can see in the image I should have 4 soul wardens but when I add them they appear red
1 vote -
Enduring Innocence costing rare wild cards
Trying to finish a deck with 2x Enduring Innocence missing results in an error saying I don't have enough RARE wildcards, but the card itself is MYTHIC. (I currently have 0 rare wildcards and 7 mythic ones, and therefore should be able to craft them.)
2 votes -
draft cards dissapeared
did a premier powered cube draft last night and after i think it was 5 games played when i think i was 3-2 record i decided to change up my deck because i was running into a bunch of red/white aggro decks and i had cards like parrelax wave and some extra removal that i wanted to add to the deck but when i clicked on the deck to do changes to the deck the only cards i was shown that i had were 2 nonbasic lands. so i was like f it w/e and of course lost to another…
1 vote -
Cards missing from draft cant build deck
Half my draft cards missibg cant build deck
5 votes -
The game client does not recognize the rule "A deck may have any number of cards named Dragon's Approach" in Brawl
The game client does not recognize the rule "A deck may have any number of cards named Dragon's Approach" in Brawl.
Observed Result
The game client does not recognize the rule "A deck may have any number of cards named Dragon's Approach" in Brawl, incorrectly interpreting any number above 1 as invalid.Expected Result
The game client finds no problem with having multiple copies of Dragon's Approach in a brawl deck.Steps to Reproduce
1. Launch Client.
2. Build a Brawl deck containing any number of Dragon's Approach cards above 1.
3. Save Deck.
4. Observe that the client…1 vote -
Receive 4 converted cards into gems in 2 golden packs
I opened 2 golden packs to received 12 cards, but for my surprise I received 8 cards and 4 converted into gems.
But, the rules and the objective of the golden pack is complete the sets.
Wizards I need 4 cards of some set, I can't open more packs until this error is corrected.3 votes -
Horizontal scrolling when hand size/playable cards
I primarily play Brawl, mostly on mobile. There are instances where you may be able to draw an absurd amount of cards or you may have a large amount of playable cards ex: Muldrotha, the Graveyide showing permanents in your grave.
There are many times in which my hand or playable cards are impossible to select due to the high volume. This probably isn’t as big of a deal on pc but for the mobile version it would do wonders to be able to scroll through your hand/playable card count exceeds 15 or so cards.2 votes -
Why do banned cards show up in legal cards to be crafted?
If you select standard, it shows cards to craft that are banned in standard. Furthermore even more egregious if you select standard and format legal, it still show banned cards, which spoiler alert are not standard legal.
1 vote -
Ajani, Nacatl Pariah not working with red lands for 0 skill
Ajani, Nactl Pariah's 0 skill doesn't work with red lands to exile opponent creature. Lands are considered permanents, so this should work. It does work with red enchantments and creatures though. Is this a bug or am I missing something? I built a primarily white cat deck with a few red enchantments along with that Ajani card, but I've had to add scuttlemuts to convert my creature to red so his 0 skill works.
2 votes -
playing against banned cards
Played against banned cards in a standard event (bo1). My opponent played Heartfire Hero as his t1 play.
1 vote -
Unable to add cards to deck during sideboarding
Today I played two matches of the last chance best of 3 qualifier. Match one I played on my PC and was able to sideboard. Match two I played on my android phone and was not able to add any cards to my deck during sideboarding. I could however remove them. This very directly lead to me losing the match
10 votes -
Ajani, Nacatl Pariah not working with red lands for 0 skill
Ajani, Nactl Pariah's 0 skill doesn't work with red lands to exile opponent creature. Lands are considered permanents, so this should work. It does work with red enchantments and creatures though. Is this a bug or am I missing something? I built a primarily white cat deck with a few red enchantments along with that Ajani card, but I've had to add scuttlemuts to convert my creature to red so his 0 skill works.
2 votes -
Cards Won't Move From Right Side of Screen
On Mac (Epic Games Launcher) and iPhone (App Store), I haven't been able to complete the tutorials because the cards being played don't move from the right side of the screen after being played. Lands also stay where they are placed, instead of being moved to the bottom left. In the black tutorial (the 4th battle), I can't complete it because my cards that I am supposed to block with are behind the enemy attackers, so I can't click them. The card that created the blockers is shown in the screenshot, but is not just an issue with this card.…
5 votes -
Token Planeswalkers with 0 counters
I played around a bit too much with the new Princess Yue card and caused weird outcomes:
- Play Princess Yue
- Copy Princess Yue with a Clone that can copy Planeswalkers like Spark Double
- Destroy the clone to trigger the effect of bringing it back as a land
- Have the clone enter as a copy of a Planeswalker e.g. Nicol Bolas, the Arisen
- Make token copies of that land
- Token copies seemingly enter with 0 loyalty counters, but do not leave the board. The copies also count as having counters for a Proliferate trigger, but dont visually gain counters until an…
2 votes
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