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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1866 results found

  1. Can’t sideboard

    I’ve been playing bo3 Timeless matches on iPad and I am unable to sideboard at all between games after the latest patch. I click on cards in my sideboard to add them and it doesn’t add them. After game 1 I am sometimes able to sideboard normally, but never after game 2. Sometimes I’m able to remove cards from the deck but I’m unable to add any back in, even the ones I’d just removed. When this happens all I can do is restart MTGA, which doesn’t fix the problem but it at least resets my deck to 60 cards…

    123 votes

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    142 comments  ·  Gameplay  ·  Admin →
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  2. Unable to cast spells due to bugs/lag

    Unable to cast spells. After I clicked on the spell, it is still my initiativ and then the turn just ends all of a sudden. My spell still seem to be on the stack but my opponent is taking his turn. On my turn I am able to click on a new card in hand; the spell "goes on the stack" (same as before). I now have two unresolved spells on the stack. I close the game and try to open it again, but now it cannot open. Connection is stable on my pc and other devices.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Grenzo, Crooked Jailer + Herigast, Erupting Nullkite - Unable to Cast Spells from Exile with Emerge

    I was playing a match of brawl when I heisted Herigast, Erupting Nullkite, then heisted Vorinclex, Voice of Hunger. Instead of letting me cast Vorinclex from exile for its emerge cost, I was unable to cast Vorinclex, even when I had access to two green to pay for Emerge. I could also not cast Vorinclex normally by paying its full mana cost.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Stuck in Summoner's Sanctum does not prevent Weapons Vendor from activating

    Placing Stuck in Summoner's Sanctum does not prevent the activated ability of Weapons Vendor from activating.

    Stuck in Summoner's Sanctum has the following language:
    "Enchanted permanent doesn't untap during its controller's untap step and its activated abilities can't be activated"

    Weapons Vendor has the following language:
    "At the beginning of combat on your turn, if you control an Equipment, you may pay (1). When you do, attach target Equipment you control to target creature you control."

    My understanding of activated ability is when a player decides to activate a mana-costed ability. The Weapons Vendor was still able to activate it…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Unable to See Opponent's Life Total

    I was one game away from winning the fourth round and proceeding to day two, and suddenly I was unable to see my opponent’s life total for the final two games. I wasn’t keeping a close eye on it at the start of the game and when I realized the total was missing I was basically playing blind

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Grinning Ignus / Birgi, God of Story - Infinite Loop set up

    There should be a way to demonstrate an "infinite" loop and have the game perform those actions for a specified number of times for the player without impacting the timer. With Birgi and Ignus, the player can often time out if the opponent does not concede even though an infinite loop has been demonstrated. This is not good for gameplay to force the player to continuously engage in the loop

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. A Bug Where the Player Immediately Loses the Game After the Opponent’s Consecutive Trigger Resolutions

    When the opponent put nearly 100 creatures onto the battlefield at the same time, both the opponent’s and my own triggered abilities caused multiple life-gain events. All of these were being processed automatically for both players.
    During this time, even though the player could not take any actions, their timer continued to run down, and once all processing finished, the player immediately lost the game.

    1. It makes no sense that the player’s time decreases during the resolution of the opponent’s activated/triggered abilities.

    2. It is unacceptable to lose the game immediately after waiting for all the processes to finish.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. deathtouch

    Player A had a green 4/4 with deathtouch. Player B had a 5/5 with protection from green. Player B blocked the deathtouch creature, and both creatures died

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Unable to apply damage calculation whenever double the damage is in effect.

    (BUG REPORT)
    Unable to apply damage calculation whenever double the damage is in effect.
    Android client.

    When I have the effect of doing double the damage and the opponent blocks with a single or multiple creatures, the damage order window comes up but the ok button is grayed out. The only way out of this is ti quit the game.

    When the damage assignment window comes up it should let you pick the damage order and then click OK. The game should continue as normal

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Meta state of a new player, competition, and marketing

    Hi there, so as a new player I have a few important things I'd like to say. I really enjoy magic. It's a great game mechanically and the community is awesome. As a competitor I enjoy it as well. I want to offer an external lens as someone who tends to build adequate skill in most hobbies, and that is this. Current, arena players are being coddled by balance. I'll even admit I was in that group till recently. Complaining about monstrous rage and steel cutter. But I decided to try it out after durdling with Azorious control and…

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  11. Tamiyo, Field Researcher's -2 effect reminder doesn't show which creatures were targeted

    The targeting arrows appear briefly, but immediately disappear unless a player gets priority in response, making it difficult to see which creatures were targeted, and hovering the effect reminder box doesn't work.

    3 votes

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  12. 53 votes

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    6 comments  ·  Events  ·  Admin →
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  13. Titan of Industry bug

    When casting 'Titan of Industry' and choosing "Target player gains 5 life" as 1 of the 2 options, it will not allow me to choose myself, as clicking on me keeps bringing up the emotes menu.

    1 vote

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    6 comments  ·  Gameplay  ·  Admin →
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  14. Players need to concede matches instead of timing out

    Way too many players just quit playing if they are losing, Then the winning player has to wait for the game to time out through multiple turns and time outs. They need to be incentivized to CONCEDE matches instead of just walking away. Not conceding is selfish and punitive behavior that should be banned. Its the number one problem with MTG: Arena.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Multiple Sheltered by Ghosts - Unable to determine which is which with trigger on the stack

    My opponent had a Slickshot Show-Off in play enchanted by Sheltered by Ghosts with an Osteomancer Adept exiled under it. They cast another Sheltered by Ghosts on the Show-Off, targeting my Agatha's Soul Cauldron. When I go to use my Haywire Mite ability to exile the Sheltered by Ghosts in response to the exile trigger, I cannot tell which is which as it only shows the one exiled card (as the Cauldron has not yet been exiled). I wanted to target the new Sheltered by Ghosts, but no matter what I hovered, there was no indication to clarify which…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Stick Alchemy EOE set advancement in the player profile to cards which can be actually obtained from boosters

    Alchemy EOE set advancement takes count of ten rare "tapland" which cannot be obtained form boosters. This choice has the effect to misleading information in Alchemy EOE set advancement in the player profile. The set advanecemnt in my opinion should consider only the cards that can be actually found in the booster packs.

    The misleading information resulted me in buying the wrong amount of boosters from the store in order to complete the set.

    2 votes

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  17. Commander with 4 players in MTG Arena

    I’d like to suggest the implementation of 4-player Commander in MTG Arena.

    To keep things balanced and fair for everyone, including players who’ve been purchasing Commander products for years, Wizards could release Commander cards in thematic blocks or waves. This way, the format would be introduced gradually, not too fast to overwhelm Arena’s economy or metagame, and not too slow to lose interest.

    This approach would also give players time to explore strategies and build decks as the card pool expands, while maintaining the spirit of Commander in a digital format.

    8 votes

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  18. Deathmark legally targeting construct tokens made by Simulacrum Synthesizer

    Playing via Steam on Windows PC

    Deathmark spell from Foundations (destroy target G or W creature) was allowed to legally target and destroy the construct tokens make by Simulacrum Synthesizer

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Unable to submit deck

    I made a deck for Aetherdrift constructed, submitted it, deleted it, and now I get an error when I try to play and I can't submit a different deck. So I'm effectively locked out of the event having not gotten to participate. Feels bad.

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  20. Systematically stamp out deliberate stalling/roping

    Opponents deliberately stalling/roping before death (as a sore-loser tactic to try get the other player to concede) has become so commonplace, that I doubt I'm the only one being driven away from MTGA.

    Removing the "earned" timeouts would help alleviate this problem, because all they do is provide the players the "ammunition" they need to stall later in the the game.

    I'd also advise shortening the timeout periods, or scaling this depending on the players' ranks (i.e. beginner players get longer turns than matches between veteran players).

    In addition, proving a "report player" button directly…

    22 votes

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