MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1960 results found
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Sparky fix
Problem: Sparky which is intended as a feature for new players shows up if it is accidently triggered in the codex. This is not intended design and a lot of players are complaining here in the feedback forums and on the Steam forums and probably everywhere else too. It is, an issue.
Fix:
-Take 30 to 60 minutes for reading the "Loading initial scene".
-Identify the "Sparky call function".
-Open "notepad.exe".
-Add "BREAK" to Sparky's function.
-????
-Take the day off, good job.Thank you.
6 votes -
Game freezes on iPad after latest update
After latest game update on newest iPad and iOS - game randomly freezes making you think the opponent is stalling but it’s actually me that has stalled and only able to regain gameplay after restarting several times during a game. Unplayable on iPad after this last update 2026.57.0.4042.1241037. Works fine on windows pc… but I play on my iPad
7 votes -
Restoration Magic does not apply all affects
Restoration Magic Indestructible Fails
Opponent targeted all creatures with X or less mana cost on the board to have their abilities removed and then be destroyed. I cast Restoration magic at base cost. This did not prevent the destruction of the creature despite the creature now having both hexproof and indestructible.
It appears as though the indestructible function of restoration magic does not function as the card reads.
1 vote -
Request for Correction of the Korean Translation of “Disappear” (Ninja Turtle Keyword)
I am submitting this request regarding an issue in the Korean localization of keyword abilities.
The keyword “Vanishing” has previously been translated into Korean as “소실” However, the newly introduced keyword “Disappear” has also been translated as “소실” in the Korean version.
“Vanishing” and “Disappear” are distinct keyword abilities with different mechanics and rules meanings. Assigning the same Korean term to two separate keyword abilities creates unnecessary confusion for Korean-speaking players.
It makes it difficult to distinguish between the two abilities in gameplay, rules interpretation, and card interactions.
This is a terminology conflict in localization and should be corrected to…
7 votes -
For 3 Weeks Sparky tell me i am on the way to be a great Planeswalker
Please Fix this bug its annoying
3 votes -
Entity Tracker Triggering Shrines when it's not a shrine.
For some reason when you play Entity Tracker, it is triggering as if a shrine has entered. It wasn't copied into a shrine, it was just a copy of itself and was triggering shrine triggers. I think it's a loophole that needs to be fixed as it doesn't make sense and is frustrating in competitive to be losing to fake triggers.
1 vote -
ANNOYING PIXIE keeps showing up
The stupid pixie from the tutorial keeps showing up everywhere like i'm a new player. It's ******* stupid and annoying. Fix this ****!
6 votes -
I CAN'T ACCESS MY ACCOUNT
Hello, I'm reporting an error that's been driving me crazy all day, trying to find "possible solutions" that aren't working. Yesterday, while playing a game, the app unexpectedly closed on my iPhone. To my surprise, this morning when I tried to log back into my account, I couldn't get in. I got a black screen with the message "Unable to log in
Authentication failed for X: Timeout."Before trying it on my PC (Windows), I tried clearing the app's cache, uninstalling and reinstalling it, trying with mobile data and Wi-Fi, and restarting my phone. None of those things worked. Then…
6 votes -
Game seizing at matching, stops loading after a few seconds, crashes ehich results in a loss.
Frequently, since TMT launched, I have been loading into Standard BO1 ranked, and while loading the game seizes. The icon continues to spin, but eventually it seems to time out and I have to restart the game. This results in a ranked loss each time.
1 vote -
Bugs
Ever since the new update, I can't finish a match, it'll randomly freeze on my opps turn, then the timer will start for me, when time runs out, the screen is frozen. Plz help.
6 votes -
freeze
I'm playing MTGA on an Xperia smartphone. The game has frozen about three times in a row the moment I break a Raghavan Treasure Token. I'd appreciate it if you could fix this.
スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが３回ほど続いています。修正をいただければ嬉しいです。6 votes -
Login timed out
Cannot get to Home Screen. Powered on off reinstalled app on iPad. Dark screen times out. Second day in a row. How about some free packs?
6 votes -
App crashes when player initiates a duel with sparky
When you start a practice duel with sparky it crashed
1 vote -
Freezing
Twice in two days the game partially freezes. It appears to happen just after combat resolution.
The game acts as though it is waiting for me to do something, my timer starts, but there is nothing for me to do. I try to reclaim the game by using the " report a bug" and "repair game files" but last time it was too early in the game so I didn't have enough timer saved up, resulting in a loss.6 votes -
firebender ascension doesn't identify the triggers and doesn't place triggers in the same order consisently
It is impossible to correctly order the triggers for Firebender Ascension when it does not indicate which triggers are which. To further complicate the issue, Arena does not order them the same way each time. This is a major flaw that has to be fixed.
6 votes -
companions not showing up
When I open a deck (on PC, Steam, Windows) I can't see any of my companions, and I can't change from the default. None of my other companions show up in that area. This happens on both of my computers.
7 votes -
bought mythic pack and i get a rare wildcard?
WTF is wizard of the coast doing besides using spells to make us spend money on a mythic pack to only get a rare wildcard. Fkn crook ash punks
1 vote -
Bloom Tender
I noticed that according to the Set Color for rarity that Bloom Tender is a Mythic Rarity when attempting to craft it with wildcards it comes up requiring only Rare Wildcards.
6 votes -
event not appearing
I was playing in a premier draft eventn when the queue suddently stopped finding matches. The event also disappeared all of a sudden.
5 votes -
Lorwyn Eclipsed Arena Horribly Optimized
The new arena/map for Lorwyn Eclipsed is horribly optimized on PC/Steam. A game will load and then FPS just drops to 5-10. No other arena/map has this issue. Game is basically unplayable on that specific map.
6 votes
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