MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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529 results found
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Problem with Deck Companion
I bought the holiday dog companion bundle, but when I select any of them as the companion, the wolf with green fog shows up in the match. If I change to another (non-dog) companion it works correctly.
5 votes -
Opponent ropes, warning message, attention please
Opponent ropes, warning message, when opponent finishes roping the options button disappears, music and animations "companion" still work but no other way to interact. Android tablet. Have repaired game files, 3 times now, can't play. Your attention would be appreciated.
5 votes -
Cannot Purchase Items
Windows 11, downloaded though steam. When ever I try to purchase anything it kicks me out and no longer links purchases to steam for payment properly like it did last month. I would like to buy items but nothing is working as intended.
1 vote -
Bought a Foundations Deck and it won't work
Bought the Auntie Ool Foundations Brawl Deck. The deck shows with an incomplete error and I can't play it. Almost all cards are "not owned". I got a message with 3 cards in it, but the deck still won't work.
Playing on Windows/Steam
2 votes -
Sleeve selection crashes on Windows 11 Steam
I recently switched from the Windows MTGA app to using Steam (on Windows 11). When editing decks, if I try to edit the sleeve, the game crashes while trying to load the list of sleeves.
1 vote -
Ygra, Eater of All
The ward for Ygra, Eater of All, sacrifice a food, does not appear to be working in the latest update (Ninja Turtles). I had three copies ‘destroyed’ by my opponent using three different black cards and my opponent did not sacrifice anything to do so.
1 vote -
Cards to Add to MTGA
To whom it may concern,
Currently on Arena, some modern decks are craftable and playable, with the option to test them in challenges against friends. Others are missing a card or two, sometimes cards that are in the arena but just aren't allowed to be collected.This message is an attempt to have those cards added/get an update on when they will be added, as it is incredibly helpful for testing the format. Below is the list of cards I am inquiring about. Thank you for your assistance!
Cards that are on Arena but not able to be collected:
…
1 vote -
Bug Draft
Good morning, during a Premier Draft the game stopped working and closed. Afterwards I was no longer able to enter the game. As a result, I lost the match. I kindly request a refund of 1500 gems. Thank you and have a good day.
1 vote -
High Token Count Issues are Costing Players Games
Impending DragonStorm, Extravagant Replication , and Doubling Season in play with multiple copies. Land should have triggered an army of dragons, instead I got ZERO dragons because your game I pay HARD WORKING money to cant do math. I'm a little upset, please fix this. It's really annoying
1 vote -
Lorwyn update
I've been playing MTG Arena on my smartphone regularly and as soon as the Lorwyn update initiated and after it has been completed, the app no longer works.
When I try open up the game, it loads as usual but as it wants to open the initial interface, it kicks out to my phone's home screen with no error warning.
Please advise
5 votes -
Chain Veil does not add activations correctly for new planewalkers when activated only once
There is a bug with the chain veil where the activations are not tracked correctly for new planewalker. I am playing a deck in historic with karn the greator creator and kiora.
If I activate chain veil 3 times the expected behavior is a new kiora can activate her ability 4 times. The reality is the new kiora can only activate once.
The bug seems to be that the chain veil only affects planewalkers in play by giving them extra activations when it should be a games rule modification affecting existing + new planewalkser. This limits the combo lines you…1 vote -
Bug
Card not working as intended.
Scenario: Opponent has less life than me -> Attacks with Preacher of the Scism.
Current behavior: He gets an token with lifelink
Shoud behavior: I should get a token with lifelink (Player with MOST life or TIED gets a token with lifelink).1 vote -
Avatar: TLA Sealed Event - Bug
It wont let me continue on to making my deck when trying to play in the sealed event. I signed up and paid the 2000 gems but now its stuck and theres no button to move fwd with an archetype.
The sealed event still does not work for me. Everything is up to date and it looks just like the photo i sent you. Is there anyway to resign me from sealed on your end to reset it?
13 votes -
Crash QuickDraft - Black cards with no text
Hi. I just launched a quick draft in Final Fantasy few minutes ago. From first pick, the cards appear black, with no text and details.
I play on windows. Didn't do anything special, just paid my 5k gold.
I did try to restart the game a couple of times (didn't work very well by the way, crashing a dozen times).
I would like to be refunded please5 votes -
companion covering cards
Some of the companions can cover attacking cards if the game state is wide enough. This causes enough confusing to cause miss plays.
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Give us the steps to reproduce the bugHave a wide game state with the horse companion and have everyone attack. From the defender side card on the side will be hidden.
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Note which platform you’re using (PC, Steam, Mac, Android, or iOS)PC
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Enter the actual results you’re experiencingCard attacking being hidden
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Enter the expected results of the featureCards attacking be displayed so they can be blocked
Add any relevant screenshots/videos-
…If you
1 vote -
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Multiple Issues due to update?
A few hours ago I was still active in the Final Fantasy Draft, going 3-2 with 1 life remaining. The remaining time for the event was about 5 hours. Right now, this shouldn't have been elapsed, but the event isn't active anymore and I also didn't get my packs nor gems.
When this started, Arena had serious difficulties with matchmaking. Both pc (Steam) and phone (iOS) had no connection issues, but I was "waiting for opponent" forever and if the match pretended to load, it didn't proceed to any gameplay.
Please, Arena team, fix this and look back…
1 vote -
Need My Gold Back or Cosmetic Issued
Please give me my gold back (8000) as it appears the store cosmetics aren't working properly. I bought TMNT Arcade style 4 pack. You took my gold pretty easily but no cosmetic issued. Just forget the cosmetic and issue my 8000 gold back and this fixes everything.
1 vote -
Primal Wellspring not copying correctly
When copying Magma Opus with Primal Wellspring, I'm unable to correctly choose my targets for the spell. The first iteration of the spell works fine, but the second (copy) doesn't allow me to correctly choose targets, usually forcing me to target multiple things before working. Often times those are things that are already targeted by the original spell.
1 vote -
Curious Farm Animals
I sacrificed Curious Farm Animals twice in my last game and on neither occasion did I gain life, leading to the loss of the game. This game action was working fine a couple of hours ago. My opponent had no cards on the field that would have prevent this action.
1 vote -
Game crash caused loss in win a box event
Having paid for the arena win a box event with gems the game froze when my opponent attacked me causing me to miss my next turn and take a load of avoidable damage resulting in a match loss. As this event is very expensive and my loss was the result of my missing turn 3 and it’s land drop I would like a refund of the gems.
The bug appears to have been caused by some post combat issue with buffing a kinsbaile aspirant with a thoughtweft lieutenant and the game not resolving the end of turn cleanup properly as…
1 vote
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