MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6174 results found
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Game Rigged ???
I have in my Deck 2 cards of a monster, During play I draw one of them and get to put it in my graveyard. Then, 2 turns after, I scry my deck , see that second same monster card and decide to put it at the bottom of my deck. 2 turns after that, I draw a card and it s that same monster, meaning like I have a third card of that monster but only have 2 in my entire deck. That game is rigged as *&^#$#. And that happened more than once.
26 votes -
Brawl Matchmaking Bug/Rigged
I played against 6 Esika decks in a drow when i played my Magda deck, always on the draw.
this is so ********.
i get that there needs to be some matchmaking for fair matches but this is so frustrating to me. doesnt even matter who won or lost. u cant tell me this is ok and a "fun" experience. there are tons of brawl decks and i play against the same one 6 times in a row?????
same when i play my tibals standard deck- 50% mirror matches. but thast another topic.
i dont wanna play like this at…26 votes -
Game win registered as a loss
I won a game of Arena Cube but the client registered it as my third loss which ended my run.
9 votes -
Game Engine Screwed Up regarding lands/shuffling
The game engine is super screwed up. I'll either draw 10 straight lands or 0 lands for 7-10 straight cards. All of my decks have 40% lands, yet I repeatedly get these extreme outcomes, which makes the game completely unplayable.
I'll get things several standard deviations outside the expected results, like drawing lands on 9/11 cards to open a game, or going 6-8 straight draws with no lands. The mulligan feature is especially bad... if you mulligan a draw for having either too many or too few lands, 100% of the time the next draw will have the opposite problem.
…
35 votes -
Two-headed Giant mode
friends!
Let me just start by saying, I’m not sure if this is the right method of contact for my inquiry but after hunting for a contact method for a long time, this is what I stumbled upon. I wanna say thank you for all the hard work you folks do and the amazing products you create. I love magic with all my heart and I’ve made so many friends because of it. That’s actually what my inquiry is about.
Mtg duels. The old client of MTGA, had a 2HG mode and it was amazingggg!! I loved it. Me and…
36 votes -
60/120 fps support for ios/android
We need to be able to utilize both 60 and 120hz displays for mobile. I understand locked 30 fps preserves the battery life but it is not a big issue for tablet devices. There is an unofficial 120 fps solution for Hearthstone and it makes playing on my ipad so much more enjoyable and the game looks buttery smooth! Please consider it.
36 votes -
Game Timer Bug
Game Timer Freeze
so my oponent was losing the game i was going to do the final blow and then he just stoped to play and let the timer go downat one point the timer have go to Zero and he did not lose a timer counter and the timer stoped and stay there for infinit time.... forcing me to drop the game and give a free win to my oponent
it about time you hire a real programer
30 votes -
"too many copies of a card" with cards that say otherwise
If you use cards that allow you to have as many copies as you want in any deck, you can't play with this deck and get an error message saying that there are too many copies of a card in there.
Example:
10x Rat Colony in a Brawl rat deck3 votes -
Game got stuck after opponent timed out
Opponent not losing game after timing out. I'm playing a game in traditional draft and my opponent decided to quit mid game (before losing). Captured the log. Don't want to concede because then I might lose the match.
42 votes -
Unable to get collection
Title says all. Impossible to connect to servers in a stable manner. The error states 'network error - unable to get collection'.
Tried all possible solutions listed in the troubleshooting section and nothing worked.
Thanks
31 votes -
My set collection section has a mistake
In my "set collection" section there's a mistake, in particular in my Final Fantasy collection I completed the uncommon cards, I have at least 1 copy of the 109 uncommon cards but the summary shows that still 1 card is missing. Even if I go to the "collection" sub section and I filter Final Fantasy set, uncommons and not collected it shows nothing (images attached as proof) and also if I count the uncommons one by one I have 109. This is very frustrating since I want to complete the set, as I have done will all the previous ones…
4 votes -
Death by vanilla achievement not counting
The new "Death by Vanilla" achievement through the yargle event did not count after winning 2 games.
The first i had played 5 vanilla creatures total but i had given one of them hexproof until end of turn, so im not sure if that disqualifies it.
The second game i played 7 vanilla creatures total and went out of my way to make sure not to give them any abilites whatsoever and it still did not count.
Being that this is a timed event, it needs to either be fixed asap or the time needs to be extended
46 votes -
the card lightwheel enhancements will not work at full speed ? will not show as a spell i can cast
the card lightwheel enhancements will not work at full speed ? will not show as a spell i can cast
6 votes -
Achievement not registering
Achievement “your go - win a game where you only cast spells on an opponent’s turn” completed several times and not registering.
27 votes -
when matchmaking is not rigged
When the matchmaking is not rigged, and the game is based on a free encounter of cards with internal, hidden scores, and your opponents do not appear to you based on the deck you play, then it will be a healthy game, when they appear to you according to the classification you are in, and that is delimited by your ability as a player, as well as by a rigged system, to try to please everyone, then, it will be a healthy game, when the meta is no longer decided by those who manage the matchmaking , because…
11 votes -
Karakyk Guardian Not Losing Hexproof
Opponent had a Karakyk Guardian in play and cast Piercing Exhale, causing the Guardian to deal damage to one of my creatures. The issue is that the Guardian did not lose hexproof so I was not able to kill it after the spell resolved.
39 votes -
Add mutliplayer EDH as a custom game format
I love playing magic, specifically EDH, but I'm not a fan of constructed formats or 1v1. I understand the issues with having a multi-player format in a ranked or competitive environment, but I don't see a reason why this isn't possible for custom games with friends. Sometimes it's hard to get a pod of your friends together, especially if you live far apart. It would be awesome if there was a way in Arena to play a game of EDH with friends.
3 votes -
Black screen after update
Arena just updated and, after the mandatory update, doesn't start anymore. When I launch the game, all I get is the mouse cursor, that moves normally, on a black screen. No music, no titles, no messages, nothing. Just cursor and black screen.
I'm running the game on Windows 7. Worked perfectly just before the update.37 votes -
"A deck can have any number of cards named..."
After this update all the cards that you can have any amount of cards in your deck as in ***** Against Humanity and Hare Apparent are coming up as invalid decks now.
6 votes -
bloodthirsty conqueror & Enduring Tenacity infinite combo
As the title says. It seems that Bloodthirsty Conqueror heals the controller for the damage it does to an opponent. Enduring Tenacity damages your opponent for the amount you heal. And there it goes on... and on.... and on... until they're dead, of course. So not infinite in that regard... still. It appears that Bloodthirsty Conqueror is a trouble card.
40 votes
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