MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
6036 results found
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vault
Make the vault more fun
About the vault, Just make it grow whenever the player buys gems or whenever the player wins a game.
Legends of rune terra has a weekly vault and it works to watch it grow as you win games.
This could help the new players to catch up with standard metas as well.
Maybe by the end you just won a couple more wild cards but it was fun to get them by winning or buying gem packs....best
1 vote -
Log in bug
Using android, cannot log in after dec.9th update
The app just closes itself and gives me this message1 vote -
Did not receive reward for completing daily quest
This morning 12/10/25 when I completed a daily quest -- playing 30 green spells -- the quest disappeared but I did not receive the 750 gold reward and there was no splash screen that usually accompanies receiving the reward. It's just gone, and I didn't get the gold. This has never happened to me before. I noted specifically before I played the game that I needed only one green spell, and that the 750 gold would put me over 3000 gold so I could buy three packs -- but, nope.
1 vote -
Server connection keeps getting lost every 15 seconds/IOS
Server connection keeps getting lost during any game function ie. game play/deck building/store/etc.
1 vote -
A voiceover has turned up on my home screen. I can't find an option to turn it off. Is this something I'm missing?
A voiceover has turned up on my home screen. I can't find an option to turn it off. Is this something I'm missing?
1 vote -
Immediate loss after connection problem premiere draft
I had a match in Premiere Draft and my internet connection went down for a few seconds. The game went immediately to the draft Interface and it showed 1 loss after I had connection again. There was no chance to get back into the match.
1 vote -
Draft
Исчез недоигранный квик драфт.
1 vote -
Cannot update without disabling Pi-Hole
I failed multiple times to update today. This is not unusual for me. I'll get to the screen that shows a progress bar for a data download, and then the data count will freeze and never move. Previously I've just tried however many times, using Alt+F4 or Task Manager to kill useless instances of Arena.
Today I tried disabling my Pi-Hole DNS blackhole. This device is used to prohibit traffic on my web connections if it's to/from places I don't like. "Places I don't like" is kind of a subscription model where nerds connected to PiHole manage the lists and update them to block as much bad stuff as they can without breaking the good stuff. The purpose is largely for privacy from ad surveillance, and a little bit ad reduction but it's compatible with other ad blockers.
Are you trying to use a cloud provider to shove heavy update downloads around, and it's being delivered in a way that REQUIRES One Of the Bad Addresses to be resolvable? For instance, if you used GCP, and Google decided to sneak a peak at my unique identifiers prior to delivering your payload, and the sneak peak was through their ad network where they've got my browser fingerprints and all that, I'd expect this outcome.
Prior to disabling the PiHole I could play Arena for months with no issues. Prior to disabling the PiHole the updates failed predictably and reproducibly. After disabling the PiHole temporarily, I was able to update with no issue. I've got default settings plus a few domains I put in myself.
I failed multiple times to update today. This is not unusual for me. I'll get to the screen that shows a progress bar for a data download, and then the data count will freeze and never move. Previously I've just tried however many times, using Alt+F4 or Task Manager to kill useless instances of Arena.
Today I tried disabling my Pi-Hole DNS blackhole. This device is used to prohibit traffic on my web connections if it's to/from places I don't like. "Places I don't like" is kind of a subscription model where nerds connected to PiHole manage the lists and…
1 vote -
disconnected from server
disconnected from server despite everything else running fine in the background.
this has happened many times before and I've always been able to reconnect to the game by disconnecting from wifi, reconnecting to wifi and reentering play queue to re-enter the match I was forced out of.
I was in a casual timeless match vs Dr Mr Sister Fister and upon re-entering the play queue, sat for 3 mins to be given the loss screen.1 vote -
No hexproof
I had 4 creatures on the board and the enemy played Split Up. I proceeded to use Snakeskin Veil on my Mossborn Hydra so give it hexproof to protect it from dying. So Snakeskin Veil landed then when Split Up landed it destroyed my Mossborn Hydra. How can a creature with hexproof die from a opponent's spell. This cost me the game and I was going to hit for 600+ damage the next turn
2 votes -
Playing on widescreen constantly resets full-screen
Playing on PC with a widescreen monitor, the full screen setting is constantly resetting and you have to go enable it every time at the end of a game, super annoying. Tested on two different monitors/PCs config.
20 votes -
Assimilation Aegis French Translation Bug
It seems that assimilation aegis is badly translated into French, on the card in play it was indicated “exile up to one non-assassin creature ”, I played “invincible scarer” and “Soulstone Sanctuary”, both being technically “assassin”,
Checking the card in English, there is no mention of “assassin”.
3 votes -
Checkout
Unable to log into Paypal through the xsolla store. When I input email and password it just loops me back into the login screen. It registers if my information is incorrect, but on correct entry it just resets. I have tried both login in with password and with one time code.
2025.47.10.8329.1133811
7 votes -
Arena Crashing on Android
Arena is crashing when the "Download" button is clicked on the startup screen. Troubleshooting: uninstalled and reinstalled app, restarted phone. No resolution from TS
Device details
Android
Samsung S24 Ultra
One UI 6.1
Android 1428 votes -
Raid Bombardment not triggering with tokens
Raid bombardment is not triggering with mobilized tokens. Game log attached.
1 vote -
Another player not playing the game
How do you expect players to play the game when the people that you pin us against don't even act they don't do anything.
1 vote -
Graveyard cards make it impossible to view/discard a card from hand
Would like to report a frustrating bug (unless there is an option to avoid this I don’t know about).
Upon gameplay, I amassed a large amount of cards in my hand and from my graveyard to choose from on my turn. So many cards that I could not choose a card in my hand to discard. All the cards from my graveyard took up all the space, so I could not get to a view where I could choose a card from my hand. As a result, I frantically tried everything I could to pick a card - ANY card - to discard, as the game was pretty much won already I just needed to discard, but because I couldn’t pick one the timer went on without me being able to stop it, and after the multiple timeouts I lost the game. All because I couldn’t pick a dang card from my hand.I use IOS.
I expected to be able to scroll side to side on all the cards I can see from my graveyard and hand, but no matter what I did this was not possible. I was stuck. Being able to scroll was expected results, but actual results was losing the game because I couldn’t friggin’ discard.
This is both a product suggestion and a bug (I’m a software engineer). If there is a way to scroll your cards, then you may want to make it easier or suggest how to do it because I tried everything. This is going to happen again with the deck I have. Please fix this ASAP or inform us how to handle in game.
I was unable to get a screen shot as I was trying to get a card picked to discard the whole time. But the only image you would see is a large number of cards from my graveyard visible and no cards from my hand showing because there was no room for them. If I brought my hand down I could see my hand (or see the blue highlight on these cards), but could not pick anything from that view.
Would like to report a frustrating bug (unless there is an option to avoid this I don’t know about).
Upon gameplay, I amassed a large amount of cards in my hand and from my graveyard to choose from on my turn. So many cards that I could not choose a card in my hand to discard. All the cards from my graveyard took up all the space, so I could not get to a view where I could choose a card from my hand. As a result, I frantically tried everything I could to pick a card - ANY card…2 votes -
The card SHOCK in the new expansion always shows as a NEW card received when I get another one.
So far, I have received at least 7 SHOCK cards from opening packs, but every time it shows as the first time I've received it. I should be receiving common wild cards since I already have 4 copies of SHOCk.
2 votes -
cant respond to my opponent with an instant spell
my opponent had smile after death proc and brought back skullcap snail, I had 7 available mana and a phantom interference in my hand but was not allowed to cast it. **** like this happens alot and you guys are doing nothing to fix the bugsIf you guys are really worried about your bottom line then start fixing the many many bugs in the game.
1 vote -
Watching Your Opponent Play One Turn For 5 Minutes is not Fun
Now that the World Championships are over and you've had your opportunity to hype your TV show as much as possible its time to fix the game. Some decks can literally draw their whole library in four turns or so your options are to immediately concede, or watch them bounce Monument to Endurance, etc hoping they will deck themselves. We were all hoping that you learned your lesson with Phyrexia and that once it rotated out of Standard the game would improve, but you broke it even more.
1 vote
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