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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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824 results found

  1. Ban ALL Infinite Combos

    Ban ALL infinite combos. Theyre virtually impossible to counter once they start. They undermine the integrity of the gameplay by completely changing the rules of the win scenario.

    Using an infinite combo is like a spoiled rotten brat youre forced to play with as a kid because your mom is worried because they have no friends.
    The Brat triumphantly yells, "I Win!" You ask for logic or reasoning and their response is, "just cuz!"

    And you wonder why you dont have any friends. Winning with an infinite combo is a cop-out for somebody who cant see the game thru to…

    28 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  2. Commander can't be cast

    While using a mobile device, I was unable to cast my commander. I had a card that could play lands from the graveyard out. I was unable to scroll past my lands to cast my commander

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Cannot cast instant spells during my opponents turn

    I have played multiple games since yesterday where at a certain point into the game normally past turn 5 or so, that I do not have the option to respond to spells or phase changes during the opponents turn. So I have been unable to cast any instant or flash spells. Such as a counter spell, removal spell, etc. The only consistent I have noticed is Up the Beanstalk has been in play on my side and I have had at least one land tapped. I have had the lands available to play the spells, there has been nothing in…

    14 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  4. Unable to Cast Instant Speed Removal on Opps turn

    Two turns in a row I have 2 mana available to cast long goodbye or shoot the sheriff. Each turn Arena skipped every opportunity for me to respond with removal.
    Playing arena on PC

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. drafting hand smoothing hackers manipulating draws causing all land draws. possible exploit in deckbuilding

    drafting hand smoothing hackers manipulating draws causing all land draws. possible exploit in deckbuilding. the example photo is a different game playing in explorer vs a desert deck. i only drew 1 land out of about 8 or 9 draws running 22 land. almost every draw they had was a land. hand smoothing and color smoothing should not be match based but deck/draw turn based. very disappointed in a lot of matches where my opponents build manipulates how my draws and color/mana cost ratios pan out.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Sideboarding Issue

    During sideboarding for a BO3 Explorer match I was unable to select any of my sideboard cards. I could remove cards from the main deck but once removed I could not add those back in either.

    8 votes

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  7. Shows me as Offline with no friends in friends list

    Whenever I'm online on the Steam version on my Steam Deck, it always shows me as offline and forcibly changes my status back to offline whenever I try and select that I'm online. Despite me having 5+ friends on my friends list, none of them are showing up, meaning I cannot direct challenge them at all. This has been going on for MONTHS with no sign of a fix in sight.

    7 votes

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  8. Tiny Bones

    I had my opponent discard a card while Tiny Bones was on the field. When I went to cast it with the stash token on it, I couldn't cast it because I did not have white mana, but Tiny Bones explicitly states mana of any color can be used to cast these spells. The spell was Sheltered by Ghosts. It allowed me to target my creature but not pay the cost.

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Rules interaction issue.

    During an Aetherdrift quick draft i was unable to cast Lightwheel Enhancements from my graveyard after reaching Max Speed, quite a problem.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. "Death by Vanilla" Achievement not awarded after completion

    The "Death by Vanilla" Achievement is not awarded after completion.

    The criteria are:
    -Cast only Creature Spells with no abilities
    -Cast at least 5 creature spells
    -Do not play against Sparky or Direct Challenges
    -Win the Game

    I won a game in Standard by casting 6 mono-green creatures with no abilities (1x Bear Cub, 2x Jibbirik Omnivore, 2x Terrain, World Tyrant, 1x Gigantosaurus), and used vehicles (Lumbering Worldwagon) and enchantments (Garruk's Uprising) to get damage through and won by reducing my opponent's life total to <0.

    After the game, I still did not receive credit for completing this achievement.…

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Freezes and crashes since last update

    Hi,
    I've done the 9.53Gb update this morning and since then I'm experimenting different issues on my account (mainly freezes and crashes but also some lags).

    Roughly : I connect, I try to click on the store or on the daily challenges if I want to modify them and the game becomes unresponsive. To the point I get a Windows popup asking me if I want to wait for Arena to answer or to quit. Waiting is to no avail so far, the game never comes back. I can play games (with 'waiting for server' lags sometimes), I can…

    130 votes

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  12. Network Error

    Unable to join event due to network issues. Please advise.

    2 votes

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  13. Roping cooldown/timeout

    After a player times out (due to roping), the client automatically puts the player in "timeout." Meaning they are unable to access any portion of the client for 10 minutes. If it's done again, the timeout is 30 minutes, 3rd time for 60 minutes. 4th time is 24 hours. On the 5th infraction it should flag the players account for review, where it can be determined what the next steps should be.

    7 votes

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  14. Broken UI After Explorer Metagame

    Steam/PC
    After playing my first game of the Explorer Metagame Challenge event (and lost) my UI broke so that most assets were whited over and some stretched out weird, this carries over across different menus. I tried to repair the files but that didn't do anything. I can still use it but it looks awful.

    3 votes

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  15. TOO MUCH REMOVAL!!!

    I swear, there is so much mass removal that it feels like the Republicans are still in office! What is the fun in constantly being told, "No?"

    Basically, whoever gets more denial cards wins the game when their opponent ragequits now. It doesn't matter how many creatures I throw at the board, my opponents can always negate them. AND THIS HAPPENS WITH ANY COLOR, not just black/blue! I mean, if my experience is any guide, almost EVERYBODY is running black/white mass removal because it doesn't just destroy stuff, it EXILES IT, which means that no creature is ever safe,…

    7 votes

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  16. weapons manufacturing munitions token

    have three or more munitions tokens in play, and either sacrifice it to scavengers talent or rottenmouth viper.

    I have lost multiple games because i was unable to select the tokens for sacrefice. other tokens like treasure or food were selectable

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. New Player Quest Bug

    My beginner quests are bugged. Friend told me I'm supposed to have blue quests and slowly unlock content and get rewards while doing quests like jump in tokens and quick draft tokens but my quests are bugged and don't exist. I do have a quest marker on Sparky's challenge but I did it multiple times and it didn't progress.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Jumpstart packs with hybrid cards should display as few colors as possible during pack selection

    The A:tLA Jumpstart packs contain cards costing hybrid mana. For example, "Librarian" contains Professor Zei, Anthropologist, and (IIRC) "At the Zoo" contains Hog-Monkey Rampage. I like that.

    However, the hybrid cards have only colorless activated abilities. Moreover, the half-decks are otherwise mono-color. For example, every other card in Librarian is blue, and every other card in At the Zoo is green.

    But Arena displays the packs as (respectively) red-blue and red-green during pack selection when I build my Jumpstart deck. It's annoying to select a mono-color pack in the first screen, and an apparently two-color

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Consistent mana issues

    I know there are a chance to get issues with your mana every now and then. I would still say that it is very unlikely that you draw to mana from splash color in first hand in to new hand with one land first match, then double mulligan due to first hand no land and second hand one land and second game is a go and then no land first hand and two lands from splash color in second hand. Went ofc 0-3.

    Second draft forcing two color deck and had three tap lands. Five mulligans and 0-3.

    Not really…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Emrakul, the Aeons Torn unable to be cast with Enweb

    I had Surris Silk tech vanguard out giving legendary cards enweb but I did not get option with Emrakul in my hand

    1 vote

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