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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1960 results found

  1. Aging like fine cheese

    This game has aged like fine cheese since TMNT release. Can’t finish a game without crash on IPad. Completely fine before last patch. Turtle powered right to the sewers with the other floaters.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Cant do any actions on arena omnisciense draft avatar

    While playing omniscience draft on my Android phone, I found and wasn't able to do any actions, and eventually timed out. This happened 3 times in a row making me loose the draft... I had 0 defeats

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. MWM ECL Jump-in deck contains basic lands of unrelated colors

    During the MWM ECL Jump-In event, I chose "Burdened" and "Giant." The deck contained no blue cards, but five of the land cards in the deck were islands.
    Is this a bug or by design?

    11 votes

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    0 comments  ·  Events  ·  Admin →
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  4. Partial interface blocked

    Dear devs,
    Seems that the TMNT patch in Android has come with an intermitent bug:

    After undetermined action the cards in the play are not rearranged to minimize space and blocks most of the interface, you can hold to see the cards, open the config (as if going to surrender) but you cannot click to maximize your hand nor click skip all phases (the Next button is disabled).
    The timer appears as if i had priority.

    This is causing loses and frustration because closing and opening the app seems to be a worlaround, but in Android the losing screen takes…

    4 votes

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  5. Game will not authenticate my login iPhone 15

    The game will not authenticate or let me load in as of yesterday afternoon I played in the morning will not allow me in now
    Have deleted and redownloaded
    Have restarted my phone
    Checked for all known updates
    Have deleted all cache items
    Still has pop up stating will no authenticate server
    Have tryed my home internet
    Have tryed my cell service
    Have tryed going to a friends they are using there’s but mine won’t work idk what I can get but generic well here is some foles to check instead of reading what I’m sending you is a bit…

    4 votes

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  6. Glen Elendra Guardian should be able to remove +1 counter to draw a card. But couldn't.

    Glen Elendra Guardian should be able to remove +1 counter to draw a card. But couldn't.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Game Crashes

    Playing on my iPad Air, running the latest IOS, the app keeps crashing and I need to close it and open again to resume play. Often times I miss whole turns or the opportunity to play cards at a critical moment. This only started to happen with the most recent update to Arena for TMNT.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. mockying bird was cast for x=1 and it coppied a creature with cmc of two

    mockying bird was cast for x=1 and it coppied a creature with cmc of two

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Landfall Land drop based Decks are too powerful and stupid

    Turn 2 Landfall Death. Fun! You are making this even more powerful with the new releases. Roughly 50% of opponents are running this EXACT SAME deck. This is worse than Red Aggro! Mossborn Hydra is the worst offender, but Chocobo and others are just as bad. Is literally impossible to beat unless you get perfect removal cards multiple times in a row. I refuse to play against these decks anymore until you fix this craziness. I just call them out in comments/emotes and scoop. Needless to say ranked play is completely NOT HAPPENING! Try surviving a 20/20 w/Trample on Turn…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. resolution bug in settings. resolution always go back to 4k after a game on windows 10.

    when I play i set my MTGA display to a lower resolution than 4k, but after a game it is reset to 4k back to home of MTGA.
    so I have to change my resolution before each game.
    and the game always start in 4k as default.
    I have an old PC, I would would like you to fix this bug

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Pick two draft vanished

    Hi, I was playing pick two draft, then checking my quests and could not reenter or start a new run. The event just vanished. The other TMNT-events are still there. If the pick two draft event just ended, then it wasnt announced and I didnt get the gems for the wins I had.

    Kind regards

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  12. MTG Arena (PvE / Bots / Jogadores Casuais)

    Sou um jogador casual de Magic: The Gathering e, acima de tudo, um apaixonado pelo jogo.
    Jogo principalmente formatos mais lentos e expressivos, como Commander, com decks fora do meta competitivo. Não busco vitórias rápidas nem partidas explosivas — busco o prazer de jogar, de ver sinergias acontecerem, de sentir que cada carta tem um propósito.
    Hoje, no MTG Arena, grande parte das missões exige partidas online contra outros jogadores. Para muitos de nós, jogadores tranquilos e não competitivos, isso se torna uma fonte constante de frustração. Decks muito rápidos e focados em meta acabam tornando difícil simplesmente jogar o…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Match do not start

    Can't start a game or even concede at Historic matches. I'm trying for hours and the MTG Arena Status page says everything's fine. The opening hand do not load. Nothing ever happens. It appears to freeze eternally. I have to ctrl + f4 to close it, otherwise, I'm just stuck.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. mastery pass

    I did not receive the correct mastery pass rewards for Lorwyn Eclipsed Mastery Pass. I got the wrong 3 packs for the 4th level, I received a different standard pack and not the Lorwyn packs that are advertised, and I only got 1 mythic card for the 8th level, despite it advertising that I should have gotten 3.

    4 votes

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  15. Mana flood/drought

    I would like your development team to do away with the 50/50 chance of either getting flooded with mana or having a drought. One or the other happens to me consistently in 80% of the games I play. That's not RNG, that's rigged. Get it fixed please. I'm sure I'm not alone in this situation.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Daily deals, 4 lands offered, 1 land missing

    I would like to buy John Avon lands for a looong time, probably more than 2 years.

    Today I see them in the store!

    However, there are only 4 lands offered, Island is missing.

    I do not own that island land, I have double checked that.

    Please, could you reoffer those lands again? Thx you for answer.

    4 votes

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    2 comments  ·  Store  ·  Admin →
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  17. winter shop 2025 two :O emotes instead of >:O and :O

    i bought the new emote pack in the winter store and the >:O emote didnt show up in my list. Instead i got two :O emotes. can you please change it to >:O and :O or at least return the gems on the repeated emote? I want to keep the emotes, dont want a full refund.

    4 votes

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    2 comments  ·  Store  ·  Admin →
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  18. South Wind Avatar's life gain trigger didn't happen on other creature's death, lost me a draft because of it.

    South Wind Avatar did not give me life when a creature died and i lost a draft because of it.

    Title.
    Opponent swung with all.
    Traded Zog for his Zog(should have gained 4 life, but gained zero, putting me at -3 instead of +1)

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. 3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Rematch

    I can’t believe I don’t see the suggestion anywhere else, but there should definitely be a way to initiate a rematch. Especially in ranked. Two people can have a really good game or a game where one deck just doesn’t function correctly and could genuinely benefit from just being able to play one again. It’s totally different from the pressure of a best of three series. This is I had a random encounter with this guy who had an amazing deck, and I Want To duel him one more time with the same or even a different deck.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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