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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6174 results found

  1. Alchemy: Phyrexia

    Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.

    24 votes

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  2. Asset Error Detected

    Started a new update and all i get is a reoccurring "asset error detected" over and over again. I am using PC. I Have tried to do what this guide says to no effect:

    https://mtgarena-support.wizards.com/hc/en-us/articles/360038311692-Can-t-Install-or-Update-MTG-Arena-on-PC

    Allso tried to do what this work arround guide without any change:

    https://old.reddit.com/r/MagicArena/comments/g3ynsq/checking_for_updates_workarounds/

    24 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Network error

    Getting a network error, can't join queue, please try again when I hit the play button. This is happening after maintenance on Sept. 2.

    23 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. MTG Arena Shuffler doesn’t work is broken is not random

    Fix the code maybe? Community has been mad for a long time.

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Sparky needs a break.

    Sparky needs a vacation soon.
    He's working too hard.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Fleem Cosmetics

    I purchased the mastery pass, did a draft and opened over 10 packs but did not recieve my fleem cosmetics. Seems that on reddit people are talking about how no one has

    24 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Problem with "death by vanilla" achievement

    After multiple attempts with different decks, gaining a win with vanilla creatures only, the event achievement is not granted

    21 votes

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    3 comments  ·  Events  ·  Admin →
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  8. Each Leeching Sliver trigger does damage equal to number of attacking slivers, instead of just 1. (Exponential damage).

    Issue:
    When attacking with Leeching Sliver, it's supposed to deal 1 damage per attacking sliver. For example, if I attack with 4 slivers, it should deal 4 damage, one per trigger. However, currently, each trigger deals damage equal to the number of attacking slivers. So, if I attack with 4 slivers, it's dealing 16 damage(!!).

    Platform: Windows.
    Workaround: Don't play leeching sliver until it's fixed because I don't wanna be banned, lol.

    Steps to reproduce:
    1. Enter a game with a deck of slivers that includes Leeching Sliver.
    2. During the game, attack with multiple slivers while Leeching Sliver is…

    28 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  9. Paradox Engine is Legal on Arena...

    You allow a broken infinite combo card like Paradox Engine to be legal on Arena... not only in Historic ...where a card like Sheoldred was too broken to reprint for the game... but in Brawl when it's actually banned in Commander. I'm not sure where the bug is but it's somewhere between thought process and reasoning.

    22 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Increase the shuffler to a seed size that will provide a better experience

    Increase the shuffler to use a larger seed size so that is can support a better randomization. The current 256 bit shuffler only suports randomization for 57 item lists efficiently. I have included the table for the Fisher-Yates limits from the Wiki article. With a little math you can see that you representing a very small percentage of the possibilities.

    The current state of the shuffler is a clumpy mess in Bof3

    2 votes

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  11. Deck building wont let you make a deck with more then 1 cid timeless traveler while the card say a deck can have any number of it in it.

    Deck building wont let you make a deck with more then 1 cid timeless traveler while the card say a deck can have any number of it in it.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Max Speed - Lightwheel Enhancements Can't Be Cast from the Yard

    During a match of Standard Bo1 I obtained Max Speed but Lightwheel Enhancements couldn't be cast from my yard.

    There was nothing unique about the board state that would have caused this. It seems pretty plain broken. Pictures and log attached.

    25 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  13. Pressing cancel while finding a game counted as a loss.

    While queuing up for a game of draft I decided I wanted to make some changes to my deck first and pressed cancel. However, when I went back to the menu it counted this as a loss. I've posted here the 2-3 draft result along with the games as recorded by 17 lands.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Hare Apparent bug

    —Bug happening on ios—
    Tried to make a Life Gain/Mill deck for Brawl using Hope Estheim as commander, and Hare Apparent as the main piece. I have 22 Hare Apparents in the deck list and when i save the deck it says “Invalid Deck: Too Many Copies of a Card.”

    21 votes

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  15. Can't buy gems or welcome bundle in the Store, keep getting Temporary Error 2001

    I have been trying to buy Welcome Bundle in the MTG Arena Store for days, but I keep getting temporary error 2001. I have tried contacting Xsolla, but haven't heard back from them for four days...

    I am pretty sure problem is not with my credit card, since just today I bought a game from steam with the same card.

    EDIT: I downloaded MTG arena to my android, and bought welcome bundle there. However, this does not fix the issue that I can't make purchases in my computer. This is just a workaround.

    24 votes

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    9 comments  ·  Store  ·  Admin →
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  16. Bug Guidelight Pathmaker - Dune Drifter

    Hello there, I'm reporting a bug. I was playing a draft game, my opponent played "guidelight Pathmaker" searching for "dune Drifter". The X cost of this cards is 0 because he did not cast it (and was not able to pay for X) anyhow he was able to return a 2 drop from the graveyard (it should have reanimate a 0 cost card)

    18 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  17. Cost reduction + Phyrexian mana causes the game to think you can't cast a spell when you can

    If you have cost reducers that reduce a spell by MORE GENERIC MANA THAN IT COSTS, and the spell can also be cast using phyrexian mana(either naturally or by using something like the Defilers or Krrik), then the game will glitch and think you cannot cast the spell when you actually can and you will lose priority(if you have nothing else to do).
    You will also even lose priority on your opponent's turn if it's an instant!

    Examples:
    Temur Battlecrier x2 + Phyrexian Metamorph (generic cost reduction of 4 vs Phyrexian Metamorph cost of 3 generic and P/U)
    ANY cost…

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Arena gave me a draw midgame and it was counted as a loss

    I was playing a historic event, and I had already lost two games. I was in the middle of a game, and midway through my opponent attacking me for a nonlethal amount of damage, the "Draw" game conclusion symbol appeared above the game. Unfortunately, I clicked through and was unable to get a screenshot. When I exited the game, it was counted not as a draw, but as a loss. As a result, I lost my event.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  19. Massively parallel triggered abilities and draw game warning

    1. To reproduce: have 3x Ajani's Pridemate, 3x Soul Warden, and trigger Iridescent Hornbeetle to create 100 tokens.

    2. I'm using the PC version on Linux through Lutris

    3. After a few minutes, the game warns me to "Take another action or the game will end in a draw." Since the "actions" I'm taking are all triggered abilites, there is nothing I can do, resulting in a pointless call to "resolve" every time. WIth 200 abilities on the stack, this is a waste of time and turns what might be a long wait into a timeout for both players.
      After both players' extensions…

    18 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  20. 4 player

    Since Brawl is a multiplayer format, any plans to bring it into Arena with the support for the format as a multiplayer (4 play option) Brawl as a singleton variant to 1 v 1 plays more like duel or who can counter who, the appeal of the format in paper is it's likeness to Commander and a deeper social mechanic that influences the game deeper than just cardpool. The roadmap currently for Arena doesn't mention this.

    In the meantime, Brawl needs to be consistent and free play including the historic Brawl option for players to get more people into the…

    19 votes

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