MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3191 results found
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Game won’t let me block on iPhone
Sometimes the iPhone client will not let me block in brawl. I wanted to a video of one of the instances of this happening, but it will not let me attach a 42mb video. In every instance, the block would save me from losing the game. No in game effects are keeping me from blocking as the option to block is there, but it will not let me select creatures to block with. It will let me hover over the creature if I long press, but single pressing will not let me block. I’ve tried repairing game files to fix…
3 votes -
Disconnection and bug on Premier draft
I entered a Premier Draft, and during the second booster pack, I was disconnected a few times. When this happened, the game froze for about 15 seconds and got stuck loading indefinitely. I had to wait and then restart the game, which caused me to lose time and miss out on picking certain cards.
I noticed that the disconnections occurred specifically when I was trying to pick the card "Something Worth Saving."
Additionally, during the match, there was a visual bug that made the arrow/cursor line invisible, as well as the line connecting creatures attacking and blocking during combat; this…
3 votes -
Ugly Infinite Combo
Infinite Combo - Bloodthirsty Conqueror + Starscape Cleric
As soon as he did damage with a creature Bloodthirsty Conqueror popped off, causing Starscape Cleric to pop off, causing Bloodthirsty Conqueror to pop off... etc. etc. ad nauseam.
Really annoying because this was in Ranked Brawl. This isn't the first time I've encountered an infinite combo, but first time reporting it. Not at all in the spirit of the game. Makes it feel exploitative instead of actually competitive. You shouldn't be able to cheese Ranked like this.
There is even an article explaining the exploit:
https://edh-combos.com/combo/5867-6191/5 votes -
Thought Partition malfunction
After casting Thought Partition, the targeted card changes to white and its cost to 5, then several turns later, without changing zones or being interacted with, reverts back to its printed cost and color (and is castable for its original cost somehow). This has happened when targeting Light-Paws, Emperor's Voice and Weapons Manufacturing. Both instances occurred in separate ranked Historic games. I am playing on Windows.
4 votes -
Ferocity of the hunt
I couldn’t play this as an instant and lost my last game due to this glitch. Also, why can’t I automatically be logged in when I go to report a problem? I’m already upset that I’m losing gems to bad coding and now I have a ****** link that doesn’t give a log in feature? But I have to log in to report my problem. Fail.
3 votes -
jackal, Genius Geneticist and Warp creatures
Jackal, Genius Geneticist does not copy warped creature spells - I have tried testing at various mana costs and power levels, and it does not work.
1 vote -
Premier draft - can't pick card by mouse
Premier draft - can't pick card by mouse.
There was picked card by Mtg arena client, that I could not switch off from.
This happened to me 2 times already, beside those network errors (3 times in last 4 days). It's quite frustrating, given, the event is not free ;).
I could not attach file with original size. I attached zipped file. It refused it to upload. I used trick and renamed file to .log, but it's zip.
Please, zip files automaticaly by this web page ;). What are your programmers doing?
2 votes -
Scute Swarm forced defeat
Playing against Scute Swarm, opponent had two Traveling Chocobos for additional triggers, I had a Soul Warden and Aerith Aerith Gainsborough. Opponent generated 300+ triggers with Scute Swarm, causing my Soul Warden and then Aerith to generate mandatory triggers until the token limit was reached. No choices were needed by either player at this point.
This depleted my opponents timers and then my timers and then removed the gear, indicating the game was over. Once no more tokens could be created, the game sped through my opponents turn and to mine where I promptly lost due to, presumably, inactivity.
This…
2 votes -
Bring Chess Clocks to MTG Arena: Let Players Choose Between Fast and Long Games
Today in Standard, many decks make players take forever to play their turn — or their opponent's turn — and this is ruining my enjoyment of the game.
This should be like in chess: the clock should be ticking for them and have a limit, and everybody should have the option to play long-lasting games or quick ones.
I know Wizards won't ever listen to this, but I'm doing my part to make this a better game for everybody: for those who want to play 30-minute turns, or for those of us who want to play a 10-minute game.
3 votes -
GPUへの高負荷状態
タスクマネージャを観察していて気づいたのですが、
ゲームのホーム画面でMTGAにフォーカスが当たっている間は正常に動作しているのですが、
ブラウザなど別のアプリにフォーカスを動かすとGPU使用率が跳ね上がって正常に動作しなくなります。
FRAのアップデート後からの現象だと思います。1 vote -
Brawl command zone
Twice today, I got prompted to choose whether to have my commander, Cerise, Slayer of Fear, to the command zone or shuffled into my library. Once was due to the effect of Echo of Eons, the other time from Floodpits Drowner.
I am 100% sure I clicked on command zone, yet my commander was shuffled into my library.
4 votes -
Report Player button is missing
Report a Player button is missing
An excerpt from your own announcement because why would you think it's a good idea to prematurely report someone:Where Can I Report?
At launch, we'll support player reporting from three locations:
Options Menu: "Report Player" will now sit at the bottom of the menu next to "Report a Bug."4 votes -
Inventory
Hello I recently purchased for 10k gems the Foundation Deck: Jace, Multiverse Architect specifically to get her the card avacyn angel of horror. Although she is available in that deck she is not in my collection. I would either like you guys to correct this making her playable or refend my gems please
2 votes -
MTG arena
Why is there such a limited amount of things I can earn per day? You want me to spend time on your game right? When I can't earn anything else I quit playing and I am not going to spend real money on fake cards. I spend real money on real cards, in fact I have in the last 20+ years have spent thousands of dollar on real cards. It would be different if you were sending us copies of all the cards people pay for on this game but that is not the case. And ***** paying for online…
4 votes -
Jace, Wielder of Mysteries
I've just played a game where the player had Jace, Wielder of Mysteries on the field with 5 pips. They had just milled their entire deck with 4 X Jace, The Perfected Mind. So everything was in the graveyard with a few cards in their exile.
The player has then used Jace, Wielder of Mysteries +1 ability of 'Mill two cards. Draw a card', and they have somehow won the game. They only had one copy of Jace, Wielder of Mysteries in their entire deck and it was in play.
The -8 Ultimate ability states 'Draw seven cards. Then if…
2 votes -
Closer look at cards
I use the mobile app and normally when I'm building a deck, I can press and hold on a card to bring up the closer look. But now I can only open the closer look if I add the card to the deck.
3 votes -
double strike trample
4/1 double strike trample attacker
1/4 blocker
shouldn't the first strike kill the blocker and since the attacker has trample the second strike should happen striking the attackers target?2 votes -
deck builder suddenly no longer allows addition of new cards when deck building
When building decks I find that sometimes the "+" icon on my cards will gray out when not at 4 qty, and this will happen even if there is no copies in the side board. Once this happens, I am also unable to drag from the collection into the deck anymore.
Exiting the deck building and re-entering it does not work, the only way to deal with this issue is to completely restart MTG:A. After the restart, it will work as expected.
Lately it's happening so much it's becoming obtrusive, probably because I'm using it more for an experimental deck.
…
2 votes -
MTGA Support
I'm not getting any confirmations that my tickets are being read. There is no phone number I can call either. This is a horrible support experience.
3 votes -
Unable to open pre release packs
Pre release packs are still locked after attending an event on October 1 saying it is locked until September 29
4 votes
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