MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4733 results found
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2 land cards out of 25 cards dealt. 25 land deck.
2 land cards out of 25 cards dealt. 25 land deck.
Set a minimum land card per starting hand to 2 or 3.27 votes -
Premier Draft - Network Error: Unable to join event. Please try again later.
I got this message attempting to join a premier draft. Now, I'm locked into this message. When I go into premier draft, it shows the "Start Draft" button, and when I click it, I get this message.
I've tried restarting Arena and my computer. There's no option to resign. I'm locked into being unable to play premier draft.
12 votes -
Not receiving credit for daily quest or XP
Not getting credit for daily quest or XP no tics for casting colored spells nothing. Zippo, nada!!
17 votes -
Brawl Ranked/Brawl Bot Match
In my opinion people who like to play just to win should stick to competitive formats. Brawl is my Format of choice and it is really frustrating sometimes to see competitive decks every other match. Having a ranked brawl would make people have more fun in the Casual Brawl because they would actually be able to play the game to play the game and have fun. With so many people copying competitive decks it is hard for the people that just like creating there own decks to see if the decks actually work because you cant do Bot Matches with…
44 votes -
Mana ***** / Mana Flood emote
I guess the shuffler is fine, but I sometimes win due to an opponent flooding or getting mana-screwed. Sometimes I'm the one stuck on no or all lands for 5 turns.
I wish I could emote this issue and that my opponent could answer "sorry!" as a respone.
We're not really playing magic when this happens, we're giving away a win due to the fickle whims of the RNG.
I wish to emote this, to convey my frustration or express my sympathy.43 votes -
can't enter any matches,not even a bot match. stuck on loading/matchmaking screen indefinitely.
can't enter any matches,not even a bot match. stuck on loading/matchmaking screen indefinitely.
32 votes -
game crash
the game crash and when I try to join the match, the game crash systematicaly I cannot select deck or anything when I click on play button
version : 2021.12.0.3961.902937
22 votes -
My initial starting hand in every game is inconsistent and I think the deck shuffling and hand dealing is unrealistic.
I have 25 creatures in my deck, only 21 noncreature spells and 29 land. Every game I have played lately I am always getting like 3-4 noncreature spells and only 1-2 or sometimes 0 creatures in my initial hand. I am also hardly seeing creatures in my initial hand that I have 4 of in my deck but am always seeing noncreature spells that I only have 1-3 of and am getting duplicates or multiples of those spells in my opening hand. It just seems very unrealistic and inconsistent (the shuffling mechanism isn't randomising enough perhaps?) It is just very…
14 votes -
Mythic booster
Compre un booster mítico, pero recibí una wildcard rara, levante mi reporte y me dijeron que así es como debe de funcionar el producto, lo cual es completamente ilógico, pues pague un booster más caro para recibir una carta mítica, que son las que necesito para completar mi colección.
Creo que deben de hacer que los booster míticos entreguen wildcard míticas solamente, sino ¿para qué pagar extra?
8 votes -
Disable enemy card hovering
Do you approve of the annoyance caused by an opponent constantly swirling there mouse over cards and highlighting / flashing / whatever you call it?
The feature has no value in the game.
Please add a switch to DISABLE MOUSE OVER FUNCTION that causes card animation.49 votes -
Matchmaking Terrible
I have been spending this season testing your matchmaking system.
I got to Mythic my first month playing this game. After that, I could barely win a game in platinum and I wanted to understand why. So I made all the "meta" decks.
First I started with Mono-green, which gets beat pretty bad to Mid range Orzhov. I played 6 games and got Orzhov for 5 of them.
So I decided to play the Orzhov deck for 6 games, and got Blue control (which I hadn't seen until playing Orzhov) for 4 out of the 6 games.
Then I went…
41 votes -
Ban Ugin
If Ugin hits the board the game is over. Literally impossible to play around for most decks.
158 votes -
Historic Pauper!
An Open Letter to WOTC and the MTG Arena team
Hello!
I just wanted to write in on behalf of myself and the Historic Pauper community (I'm a moderator in a Historic Pauper Discord server and have been staff/the organizer for approximately half of the Historic Pauper events on MTG Melee) to say that we loved the FNM event. Many of us have played hundreds of games in official MTG Arena events while also playing hundreds (if not thousands) more in player run events or casual matches.
We are all looking forward to the next Historic Pauper event!
Cheers,
PlatypusJedi…
94 votes -
Network Error
Network Error on both Mac and IOS system dated 31 Aug 2021 from Canada. Gme start but when trying start a match of any kind an error appears, like Network error or unable to resign event. tried both with wifi and 4g, internet is working just fine
39 votes -
Avatar bug
I am using my android phone to play mtga.
I have the Halana and Alena Avatar. It shows before and after the match, but during match it shows Vivian15 votes -
Endless Loop turn timer interaction
1 - Endless loop by opponent using Heliod Sun crowned, Soul warden and Scurry Oak. I had 2 soul wardens and a Trelasarra Moon Dancer. So when opponent looped, it would double for me. No matter how fast i clicked done for the Trelasarra proc, it was using my turn and extra time counter, not the opponents, despite the action being his.
2. - PC
3. - My turn counter going down on his turn and my action despite not taking more than a second pressing done.
4. - It's his combo, why is my turn dropping first?14 votes -
Can't buy gems or welcome bundle in the Store, keep getting Temporary Error 2001
I have been trying to buy Welcome Bundle in the MTG Arena Store for days, but I keep getting temporary error 2001. I have tried contacting Xsolla, but haven't heard back from them for four days...
I am pretty sure problem is not with my credit card, since just today I bought a game from steam with the same card.
EDIT: I downloaded MTG arena to my android, and bought welcome bundle there. However, this does not fix the issue that I can't make purchases in my computer. This is just a workaround.
24 votes -
Rigged
I believe, strongly, that your game is rigged. If you don't stop with these greedy, malicious, unfair practices I'll take my business elsewhere. Just plain let a random generator generate the cards and stop toying with your players.
36 votes -
Player Timeout punishment
There needs to be some kind of report a player feature or an in game punishment that prohibits this toxic slowplaying mentality that most of the player base seems to have. If you're constantly seeing the rope on your turn for multiple games in a row, then you should start receiving shorter rope times. Do something to make it detrimental for wasting other players time.
15 votes -
Massively parallel triggered abilities and draw game warning
To reproduce: have 3x Ajani's Pridemate, 3x Soul Warden, and trigger Iridescent Hornbeetle to create 100 tokens.
I'm using the PC version on Linux through Lutris
After a few minutes, the game warns me to "Take another action or the game will end in a draw." Since the "actions" I'm taking are all triggered abilites, there is nothing I can do, resulting in a pointless call to "resolve" every time. WIth 200 abilities on the stack, this is a waste of time and turns what might be a long wait into a timeout for both players.
After both players' extensions…
18 votes
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