MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
529 results found
-
Giada error
I play a Brawl deck with Shilgengar, Sire of Famine as my commander and I have Giada, Font of Hope in the deck. Prior to a few updates this worked great, however, recently Giada no longer “sees” angels who return to the battlefield with Shilgengar’s activated ability. This has a large impact on the deck’s function and power.
1 vote -
Product suggestion
Ok arena. I have been noticing and begun documenting the streakiness of the app. When you win, you win better than 80% of your games. But when you lose it’s better than 90% losses. I either play cream puffs or mythic level people disguised as platinum rank. Please work on your matching up of the competition better. Sometimes I am ready to just delete my accounts and move on from this cause the streakiness makes it NOT fun. I have 4 accounts to try to earn gold to draft as much as possible, as I really am not interested in…
1 vote -
It is *literally* impossible to play a Limited Rebalanced deck on the client right now
As of posting, it is literally impossible to play a Limited Rebalanced deck through any means on the client, specifically via direct/friend challenges. This means that you can build a deck you cannot play.
This is a critical issue for people developing cubes for Arena that use these cards. It is literally impossible to play a cube that uses certain digital cards in paper, but it is also literally impossible to play a cube that uses digitally rebalanced cards on Arena, the only place they formally exist. Cubes are some of the most popular ways to play Magic, and they…
1 vote -
Missing Card In Opening Hand
PC
Lorwyn Eclipsed Traditional Draft
Opening hand a weird glitch where a card was missing in the middle.... thought it would resolve if I just kept the hand and continued the game... but yeah it was weird cause it kept the 6 regular cards and one invisible card ... it didn't draw a 7th or reveal the invisible/missing card.
As I was looking to report the bug, I actually timed out my first turn... and hence noticed that because I had drawn a card for turn I had to discard down to 7... so that invisible/missing card still counted for…1 vote -
Wotc intentionally sabotage
Wizards is intentionally including download that are small in size after I download the main new update. These small additional download infect the app with various bugs that make the app not work in various ways. This happens nearly every time I download a new update, because I have complained about so many features of the game are trash. Every time WOTC does this, I am forced to Uninstall and reinstall the app an wait hours for the entire 4 gig game to download...and curiously, it never includes that small secondary download that bugs the game. How petty... No wonder…
1 vote -
Add Hotkey For Manually Reordering Triggers
Hotkey Suggestion: Add a hotkey for the existing "Auto Order Triggered Abilities" setting.
99.99% of the time auto-ordering works great and I never have to think about it. However, there are occassionally interactions that I have to remember to turn on manual triggers for (which is about ~5 clicks or 10-15 seconds to toggle) because they don't get ordered as expected.
For example: If you put a ghostform counter on a creature using [[Kaya the Inexorable]]'s +1 ability, and then exile that creature while [[Kaya, Spirit's Justice]] is on the battlefield, the default trigger ordering doesn't transform a token you…
1 vote -
Incorrect rules interactions with kroxa and corpse explosion
Incorrect rules interactions: i saw that when you play brawl using as commander "Kroxa, Titan of Death's Hunger" and while he's in your graveyard you exile him with Corpse Explosion to do 6 damage to the whole board, if you choose to put in the command zone, you can see that corpse explosion has "saved" the 6 damage that it should do but when it resolves it does nothing, even though it should work with the normal rulings
1 vote -
Dark Leo and Shredder not visually removed from board after being removed
I had Dark Leo and Shredder on the field and the opponent gave it -3/-3 (I think it was Karai's Technique). My creature stayed on the field as a -2/0 although it was also in the graveyard. I couldn't attack with the creature, its trigger didnt work, and I also played a second one and didnt trigger legend rule. But the creature that the game knew was removed was still visually on the board. Im not sure if it was the same for the opponent.
1 vote -
Play Button is disabled in All Formats - Bug
Hello, For over 24 hours now I haven't been able to access any game mode in MTGA (Standard, Brawl, Bot vs. Game, etc.). The "Play" button is disabled in all formats except color Challenge, which works. This started after a disconnection in the middle of a match. I've completely reinstalled the game, cleared the cache, and checked my connection, but the problem persists. I suspect my account is stuck on the server in an invalid state. Could you please check my account status and unlock it? My MTGA username is: Infinitx . Thank you for your help.
3 votes -
Airbending a spell cast by opponent through Outrageous Robbery
Airbend rules say the Owner of the spell or permanent may later cast it again. This does not work correctly when an opponent casts a spell obtained through Outrageous Robbery.
My opponent cast Outrageous Robbery.
My opponent cast my Roiling Dragonstorm.
I cast Aang, Swift Savior in response, airbending the Roiling Dragonstorm on the stackExpected Result: since the card started in my deck and I am it's owner, I should be able to cast it from exile for 2 generic mana.
Actual Result: the airbended spell is castable by my opponent only.
Platform:PC
1 vote -
extremely slow
I run MTGA by my HP PC. As I get into the main user interface everything is OK. But when I click "play" “decks” button or try to do anything else that come into other interface, the entire application go into an extremely slow situation. The phrase "wait for the services" appear on the screen and last for minutes and than the program lost its response. I try to restart the computer but it doesn't work. All these happened just after an update in Jan 7th. I am in China and I have to use accelerator to link the services.…
1 vote -
Toph, the first metalbender + Honest Work Bug during Arena Direct
I played an Arena direct event today where I cast Honest Work on my opponent’s Toph, first Metalbender, which had it lose all abilities, however, my opponent cast Barrels of Blasting Jelly, which entered as a land. When my opponent earthbended the Blasting Jelly and it died, it also returned to the battlefield because it was a land. This created a poor experience a difficult match which should not have been the case. I have also attached a screenshot of the blasting jelly as a land.
2 votes -
The deck building is broken. It doesn’t allow you to filter the cards in the deck your building according to keyword…
So I’m pretty sure everyone knows the deck builder is broken. With the past few updates, it’s gotten worse: using keywords puts the filtered cards at the bottom of the build area where nobody can really see them. Additionally, the deck builder has always been pretty bad. Sometimes it works, sometimes it doesn’t. Not sure why this can’t be addressed or why it seems to only get worse and worse, but it’d be nice if someone could fix it.
1 vote -
my weekly win rewards didnt reset when the timer hit zero. Its still "completed" but the timer reset to 168 hours!
My weekly win rewards didnt reset when the timer hit zero. Its still "completed" but the timer reset to 168 hours! WTH WotC!?!! Now I just don't want to even bother to play this week. Its been shown that daily and weekly battle pass **** just makes poeple feel like its work instead of fun, it definitely makes me want to plsy less but once you get the Mastery Pass if you don't do at least the weekly it feels like a waste of money. DO BETTER WotC
BTW the screen shot proves I got screwed over. How could I…
1 vote -
mocking jay
the first time you cast mockingjay when you chose to pay any amount of mana for the spell, you get one less mana to help copy a creature. the first mockingjay you cast if you pay (1) mana to play the spell, you should get to copya creature that costs up to (2) total. It doesn't. It only behaves appropriately after you've played the spell or attempted to play the spell and then canceled the spell and tried again. After that, the spell works correctly for any other copies you play.
1 vote -
Didn't counter spell
1)Opponent has creature "Canopy Tactician" green elf 3/4, with active ability "turn" gave you 3 forest mana. 4 mana cost. I played "Drown in the Loch". B/U instant, with "choose one: Destroy or counter spell with convert mana cost less or equal to the numbers of cards in controllers graveyard". Arena stoped me to not play that card. I was suprised, canseled, cheack his/her graveyard. It got 6 card on it. So i played it again, just for make sure it won't work, and it is. Probobly what may to be, is somehow Arena might think is mana cost and…
1 vote -
Time to do all actions are to low. Animations and forced priority passes consumes a lot of time
I'm playing omniscience draft and am experiencing a lot of problems with the timers.
- There are a LOT of game actions in this format
- The board gets cluttered really fast. More sprites = lagging.
- Due to waterbending all players constantly have actions to do, which consumes timer when having to pass on every game action the opponent do. Thus, it is not possible to accumulate additional game timers. Even when autopassing this will not work as for every new action opponent do I still have to actively pass.I have now lost several games due to not…
1 vote -
Grapeshot
I cannot figure out how my opponent played grapeshot twice. They only had one card in hand (going down to 0) when they played it, then it was played again. Not copied, and I died. It happened both games. The first time I didnt know what happened and assumed it was an effect I didnt know of, but the second game I scoured the field to see if I missed anything, and I seemingly did not, yet still died. They didnt have any alchemy cards to "conjure a copy" or whatever. I tried capturing the log, but it didnt work…
1 vote -
Deny the Divine does not counter enchantments!!!!!!!
This happened for me the 2nd time, first time I was not sure if this works, but this time round I am positive.
Opponent plays Kiora Bests The Sea God, I cast Deny the Divine, spell is on stack, then fizzles! What could have been a great, game winning play, cost me the game.
This obviously ruined my game and will stay away from playing blue in limited. I am not happy with this user experience, especially since this was an event paid by gems and will affect my drafting choices.
P.S It asked whether I am sure to target…
3 votes -
Cant get the free black sleeve on my old account
This honestly feels really unfair. I already contacted support and they wouldnt help me
New accounts now get the basic black Arena sleeve just by finishing the tutorial and unlocking all game modes. It’s literally the most simple, default-looking sleeve, yet older players like me can’t get it anymore. I’ve played the game for years, but because my account is old, I’m just locked out of this reward.
The old code doesn’t work anymore, support says it’s expired, and redoing tutorials doesn’t help. So the only people who can get this basic sleeve are brand-new accounts, while long-time players just…
1 vote
.png){kind=link}
- Don't see your idea?