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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1447 results found

  1. My play button is broken

    When I click play on pc or iOS it shows standard rank, historic brawl, and bot match. when I click on historic brawl it won’t let me play it

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. Brawl doesn't let me use multiple copy cards

    1. I tried playing historic brawl with a Karumonix, the Rat King deck that I have been using for a while (played just yesterday with no issues)
    2. The deck was missing from the list of usable decks
    3. Upon looking at my deck collection, I found that it was flagged as invalid
    4. Checking the decklist revealed that the game took issue with the 33 rat colonies in my deck (when I tried exiting the deck editor, the game displayed a message that "This deck contains too many copies of a card"
    5. I tried the same thing with Shadowborn Apostle and Hare…
    8 votes

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  3. The shufller isn't broken, wizards is just stealing from us.

    this shuffler isn't broken, it's working by design. absolutely wrecking me every time i draft well. I'm never feeling like i'm playing against my opponent anymore, it's more just me against the shuffler. really surreal feeling of playing a rigged game lately.

    4 votes

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  4. Exquisite Blood and Marauding Blight Priest infinitely trigger each other

    I've noticed in games lately that Exquisite Blood and Marauding Blight Priest have a very unique interaction where one causes you to gain life whenever you do damage, and one causes you to do damage whenever you gain life, causing one to trigger the other over and over infinitely until the other player loses the game. This means that having a 4 cost and a 5 cost black card, as well as ANY card that causes you to gain life OR deal damage, means you immediately win the game with no possibility of a counter, and can go from 20…

    36 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  5. Recent update broke game doesn't work

    Alchemy cards aren't working things are layering the game tries to boot itself up twice The most recent update has done nothing but make the entire arenas unplayable I don't know who you have in the dev team but this game is absolutely broken as **** **** poor Management without testing your updates rolling stuff out so fast because your money hungry this is what test servers are for start using them

    2 votes

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  6. Lost EoE Packs

    I loaded onto MTG Arena and claimed my free EoE packs (3 of them). I also spent 2600 gold to purchase 2 more packs. When attempting to open them, the game kept crashing (about 3 times) and when I eventually got back in, the packs were gone.

    I've checked my recent EoE cards, I've reset the app (Steam and iOS), and I've checked the store and they are not anywhere to be found.

    Please can you get these packs back out to us...

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. No sound effects and persistent image artifacting since recent updates

    Music works, but since the last update I have zero sound effects. iPad Pro, redownloaded app and tried to fix files. There is also persistent visual artifacting that makes it difficult to see my hand.

    24 votes

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  8. Sparky needs a break.

    Sparky needs a vacation soon.
    He's working too hard.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Alternate card styles

    Is this issue being worked? I reported this 2 weeks ago.

    The alternate card styles show in deck builder but not in matches.

    To be clear, its only card styles that the artwork vis different from the original arts on the card. so the styles that have motion but are still the same. art appear to work.

    28 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  10. Benevolent River Spirit manifested

    when Benevolent River Spirit gets manifested it asks for 5+UU mana to turn it face up, its not how its supposed to work.

    22 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  11. Stop on upkeep doesn't work under some circumstances

    The upkeep stop doesn't work if you will lose during your draw step. Instead of letting you pause during your upkeep to take an action, it instead just automatically makes you lose. I was just playing against a mill deck using a deck with burn spells, and they milled me out, but I could have untapped and killed them during my upkeep if the stop had worked. But it didn't. So instead of winning, I lost. This is not some obscure interaction. Letting players take actions during their upkeep is a fundamental part of the game and comes up often.…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Crash

    Game will crash repeatedly throughout a match. It is possible to rejoin but will inevitably crash again. This isn’t every game however but is across different game formats. Using iOS

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Play freezes

    Since the latest update (on Google pixel, updated that to latest Google ios because of this and the bug persists), anytime I hit the play icon the app freezes.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. Screen Resolution

    PC
    Cant change resolution.
    No other options.
    Game start in window mode by default no matter how I set it. Edit the reg but the game overwrites when it start.
    Was playing 1280x720 before. My monitor is 1024x768 with and hdmi to vga adapter. Never work well, constantly going to one resolution to another between matches. Just entering the config screen solves the issue. I would play in my native resolution, but the cards dont show in a 4:3 aspect ratio.
    I find incredible how you manage to broke something new with every update. Just need my screen settings not…

    38 votes

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  15. The played card isnt at the right position. It is displayed on the right side not in the middle , its the same by played lands

    The played card isnt at the right position. It is displayed on the right side not in the middle , its the same by played lands, it happend in the third Tutorial and i cant conplete it, because of this bug. I cant tip at the creature who should block the attack, i played it ob my iphone system IOS

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Missing cards

    I bought a bunch of Strixhaven packs and as I opened them I made notes on the new cards I'd like to incorporate into my decks (or build a new deck with). But several of the cards I made notes of don't show up in the deckbuilder as an option for me. I have checked online to see if I wrote down the wrong names, but those cards are listed on general websites as Strixhaven cards so I don't know why they won't show up in my deckbuilder.

    Some of those cards are:
    Time Warp
    Tendrils of Agony
    Weather…

    28 votes

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  17. Bug: Unable to join active game on reconnect

    On any platform (both android, ios, windows, macos) when there is intermittent connection (disconnect-reconnect network) the game is successfully reconnected but it doesn't join to an ongoing match.

    As a temporary solution, client restart is required to rejoin the match. Also this is causing a time loss. Showing animation and pre-game screen uses up wait time, often resulting in lost turn. Failing to rejoin on time loses the match.

    The issue can be replicated by joining a game, disconnecting-reconnecting the network cable on pc or disabling/enabling WAN on router for mobile devices. When the device is reconnected, game reconnects…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Accessibility: Option to Hide Card Art

    It would be very helpful if you could add a way for players to hide art on specific cards. That way, players could set a card to "text only" or choose to not view specific art, and be able to avoid things that they find unsettling, gross, or have a phobia of.

    This has come up for me more than you might think! I have had to not play specific decks against friends, because there is art that bothers them. Friends have had to not play certain decks against me, because there is art that bothers me. There have…

    3 votes

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  19. 27 votes

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  20. Osteromancer

    I was playing Premier Draft during this screenshot.

    I tapped my Osteomancer Adept to cast a creature from my graveyard. I have had three other creatures that I can exile to forage. As I try to cast one, the other three glowed which I assume is for submission to forage.

    But whenever I click the cards, it gets dragged and not selected. Was trying different things, like trying to cast a different creature, but still not working. I eventually timed out.

    Not sure why I couldn't cast my creature.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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