MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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540 results found
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Unholy ritual crash bug on phone
App on phone literally crashed 3x when trying to play unholy annex. Crash happened each time when pulling the card out of my hand. It pulls out immediately freezes and then the app completely closes.
1 vote -
Goldspan crash
After the most recent update, my Android Arena app crashes every time goldspan dragon attacks, whether it be on my side or the opponents. I can sometimes rejoin the match, but the next attack crashes it again.
1 vote -
Game crash
Platform Android
Game crashes on loading
Game crashes during gameplay for various reasons
Losing games/gems/gold from thisPlease reimburse my account. Not like it costs wotc anything
1 vote -
Crash sealed final fantasy
I was playing a sealed final fantasy game, lost two games and after my 4th win, game crashed and I have not been able to continue the event, I lost all :(
8 votes -
Gane Crash when seeking land
Playing Brawl whenever a card seek's for a land it causes a crash on the mobile client. this has happened so far both with worldweave and with a saddled runaway moose.
Desktop seems to be unaffected since I was able to seek with the warping simulacrum but I can't be sure.
1 vote -
Room cards cause android to crash
Trying to look at room cards on Android causes the game to crash. Tested it out multiple times we and it doesnt seem to matter what specific room card it is. Fix your jank client please.
1 vote -
Crash
During play, will randomly go to waiting on server. Has actually recovered match twice but usually will just return me to main screen. Using an android.
1 vote -
Lilah Crash
Whenever I get a trigger off of Lilah, my entire game crashes on the Android version and kicks me out the app. I haven't been able to play my Prowess deck since the update :(
1 vote -
crash when logging to the app on Mac
Crash when launching the app on Mac
Problem :
- Since yesterday, I cannot play to MTGA anymore while I'm a regular player since months.
- Each time I launch the app on my device , ) the app crashes during the launch after the "loading initial scene" phase.
- There is no error message - I just come back to my deskMy Config
- Macbook Air Apple M3, 16 go
- MacOS = Sonoma 14.6.1What I already did :
- desintall and reinstall the app with Epic Game launcher ---> no impact
- restart the mac…6 votes -
Crash
Está impossível de jogar. 1 a cada 3 partidas o app SIMPLESMENTE QUEBRA. Quando eu tento voltar para a partida, eu já perdi.
1 vote -
Crash issue
(Playing on iPhone)
When starting a match for pioneer format (after matching with an opponent) the game freezes before showing opponent then crashes.
After closing the app and opening it again it tries to reconnect to match then crashes again at the same time (when connection to opponent is completed)
This makes this game unable to play and definitely needs fixed1 vote -
Find match CRASH
Game crashes when clicking FIND MATCH
2 votes -
Arena crash
Whenever I activate ugins binding from graveyard the game completely crashes and I am sent to my phone home screen. I have played on the same device for over a year. With no issues and this is happening in the same ranked historic deck that I have been running with no issues. It only crashes ugins binding triggers from the graveyard and it has happened multiple times now
1 vote -
App crash when commander is cast
Brawl mode
Each time a commander is cast, the app crash and i cant log back in until the match is over from the auto concede. Its been like that for days, cant complete my tasks, cant earn xp and gold.
Its highly frustrating1 vote -
Draft Refund Request – Server Crash
Hello,
I was playing a Draft event on MTG Arena today around 11:30 AM Paris time. Everything was going well until the servers suddenly crashed, and I was unable to reconnect for a while.
When I finally managed to log back into the client, I saw that I had been given a loss, which broke my winning streak. This defeat was not due to my play but to the server crash.
I kindly ask if you could refund my Draft entry as compensation for this inconvenience.
Thank you for your help,
1 vote -
Freeze, Crash and Localize database lost
During match on playing rank match of BO3, game freeze and crash.
After restarting MTG Arena, it suddenly began verifying the localization database.
After force-quitting and restarting again, an 11GB download began, preventing me from starting the game until it finished.
The same phenomenon has occurred at least five times.OS: Windows11 Home
GPU: NVIDIA GeForce RTX3060
Processor: Intel(R) Core (TM) i5-8400 CPU @ 2.80GHz (2.81 GHz)
Memory: 8.00 GB RAM2 votes -
Warp/exile animation crash
Game after recent update on Android (Samsung) crashed twice in a row after casting a warp creature.
Happened in premier draft making me skip 2 turns and technically leading me to a "forced loss"
4 votes -
Games freeze and crash since the last update
Since the last update (12 may) the game keeps freezing each time I click on play and then crash. I tried to lower the graphics but it keeps repeating. It is the first time I have a problem like this. I'm on PC.
2 votes -
Multiple Mirror Room/Fractured Realm cause crash
Several times I have experienced a GreError crash that results in a Draw when I’ve had several Mirror Reslm/Fractured Realm (from Extravagant Replication) fully unlocked and an effect triggers. The latest trigger was five Overlord of the Hauntwoods attacking, and I had four Fractured Realm, which would be five triggers each for a total of 25 triggers. Not a huge number, but the game crashes. It’s probably happened four times.
2 votes -
Airship crash able to target non-valid targets
Oppo was able to target my Danitha with Airship Crash .. It is not an artifact/enchantment or creature with flying
1 vote
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