MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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177 results found
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1 vote
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crashing
Quick draft Turtles crash.
I have played in 3 quick draft events for TMNT. and each time I've had my win streak ruined (typically when im 5/7 wins in with no losses) by the game crashing during a match and not allowing me to make any plays. Its as if my screen is frozen, however the game is continuing on and runs out of time causing me to lose the match.
I've had my potential to win events crushed and I feel extremely cheated by these bugs and its happened EVERY time. What's going on?
1 vote -
Game Crashes Across Multiple Formats
I've had half a dozen games freeze & crash on me mid-match today, 2/24/2026 on my Android phone. I've played in Brawl, Standard, the Phantom Draft Mid-Week event & a Standard Event, & the same issue occurred.
I would make a decision on blocking an opponents creature, letting a spell resolve, et cetera, the game would get stuck in whatever turn step or part of the stacks resolution it was on, my timer would turn on even if I didn't have priority, & the game would freeze.
Even conceding the game doesn't work, as I can't leave the game. I…
5 votes -
Game crashing
I am playing the midweek event on iOS. I am trying to change up my sealed deck and when I remove the lands and add new ones the game crashes then resets. It was repeatable. I tried four or five times.
7 votes -
Your app crashes and pretends that it isn’t a crash with an endless loading screen.
See title and fix your app
1 vote -
Crashing
Game is crashing after major update. January 21st. Game loads but the moment I go to play it closes out due to a bug.
4 votes -
Draft starting witha loss/App crash leading to not being able to play out turn
Two separate bugs, both in the same week. I’m on iPhone app.
I did a quick draft, built my deck and closed out. Came back that evening to play and had a loss marked despite not having played a game in the event yet.
This morning, the app crashed during declare blockers step. Reloaded app and was unable to select any options aside from pass. Reloaded app twice more to the same result before my timers ran out and the app auto passed.
I’d be less irate about this if hadn’t cause me an unnecessary game loss. I get…1 vote -
App keeps crashing since new update
Since the new update (02/25/2026), app keeps crashing on opening screen. I've tried force stop/ restart to the same effect. After checking multiple times, it seems to to happen at the "loading initial scene" part of the loading screen.
This issue is happening on Android for me and so far I haven't made it any further than the losing screen.
12 votes -
Clue token sacrifice crashe game
On my iPad, when I play Arena MTG. When and opponent sacrifice a clue token, my timer runs out. I can still use the text speech, and click on other stuff, but nothing happens that register that I have resolved my opponent sacrificing the clue token. I cannot play anymore and automatically loses
Version:
2026.57.0.4042.124103721 votes -
Casting spells crashes game
Casting spells literally crashes the game. I’m on iPhone SE 3rd Gen.
5 votes -
Random Crashes in Succession
Hello team!
I just experienced 4 random crashes within 20 minutes between two matches. Both of these matches were in Quick Draft:SoS; the first match was almost lost because I was forced to use timeouts due to me not being able to respond in time (yes, it's just a game, but it's frustrating. I still won, though!). The crashes during the first match almost had me thinking it was a DDoS; the crash in the second match further convinces me this was a server-wide issue. I'm still including shots of my opponents' names in case this can help…
1 vote -
game keeps crashing on android
Game keeps crashing since the new update TMNT every time i play a game or go to use orbs or anything. I have uninstalled and reinstalled 3 times now and still wont work. I am playing on a Samsung S24
7 votes -
Game Crashes
Playing on my iPad Air, running the latest IOS, the app keeps crashing and I need to close it and open again to resume play. Often times I miss whole turns or the opportunity to play cards at a critical moment. This only started to happen with the most recent update to Arena for TMNT.
4 votes -
frequent crashes during battle
on android, since the last update card graphics freeze during battle, while the background animations remain active, as do the timeout animations. the screen stops responding to user input in some cases, but allows you to open the men and concede in others. this happens in over 50 percent of matches
13 votes -
Token sacrifice crashing the game
Everytime a token is destroyed or sacrificed, my game freezes and Ican't keep on playing. Even conceding doesn't seem to work
17 votes -
Game crashes on Android before dies trigger
During a game, whenever a creature dying causes a trigger, the game freezes on Android and I can not keep playing. Issue is reproducible.
24 votes -
Crahs during draft deck building
During deck building in powered cube draft (BO1), I´ve encountered a bug / crash.
After building my deck (removing cards down to 40), I press "suggest lands" and then click on the arrow to maximize deck view. This crashes my game (Windows laptop, fine specs). Tested it three times, seems consistent.
1 vote -
Game is crashing during initial load screen
After the latest update my game will not get past the initial load screen. It gets to “loading initial scene” and then crashes. 2/25/26
7 votes -
Continuously crashing
The game keeps crashing and it has been for about 3 days now.. its crashed while I was building decks, playing games, and the crashing even ruined a draft I paid for and made me waste a draft which has left me quite frustrated.
2 votes -
memory leak
After entering a draft match after the Lorwyn Eclipsed update my ram fills up and eventually crashes the game, I lost a whole premier draft match that I paid for because of this. After a restart the game runs ok for one match but any subsequent match causes a memory leak and freeze/crash
2026.55.10.11072.1228610
1 vote
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