MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10209 results found
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cheating
Nice to know cheating is a real thing on this game.
10 votes -
Unable to select creature to attack/defend
Unable to select creature to attack/defend - during game event after recent update.
11 votes -
alchemy
Separating alchemy from the other formats, or making separated play options. I dont like having to be forced into playing with these cards, i want to be able to choose if i will play with or without alchemy cards in the game
13 votes -
Network Error. Unable to complete draft pick.
Lately I've been getting a lot of these "Network error. Unable to complete draft pick. Try again later" I'm up to 5 or 6 drafts in Bloomburrow and only one hasn't been affected.
If it helps it doesn't happen during premier draft gameplay. Only in the draft portion (network errors in general ofc).
Although two weeks prior to BB release i was having a lot of network errors during standard bo3 ladder gameplay. So much so that i reached diamond 4 and half of my games were disconnect losses. I had even opponents disconnecting as well and me keeping the win. By that point I gave up.
Lately I've been getting a lot of these "Network error. Unable to complete draft pick. Try again later" I'm up to 5 or 6 drafts in Bloomburrow and only one hasn't been affected.
If it helps it doesn't happen during premier draft gameplay. Only in the draft portion (network errors in general ofc).
Although two weeks prior to BB release i was having a lot of network errors during standard bo3 ladder gameplay. So much so that i reached diamond 4 and half of my games were disconnect losses. I had even opponents disconnecting as well and me keeping the…
3 votes -
Stop printing cards that produce tokens
If it's a permanent, it should have to be in one-to-one correspondence with a card in the deck. Tokens are just a bad idea. The game is better without them.
1 vote -
Teferi hero of dominaria priority issues
when playing with Teferi, Hero Of Dominaria and using his +1 ability, when it triggers at the end step there is no priority to tap lands before it resolves.
I want to "Go to end step -> tefri trigger on stack -> tap two lands -> resolve teferi trigger -> untap the two lands -> tap them again -> cast 4 mana instant.I have tried using full control but the game goes straight from step 1 to 4 without any possible interaction.
Wilderness Reclamation is also in the dack and it works exactly as intended.
2 votes -
Wild cards not redeeming properly/Lost wild cards
Deck building hang while attempting to craft cards. Took 3x the wild cards needed and still hasnt given me cards. Please refund my wildcards.
4 votes -
Missing ALOT of the sliver cards!!!
You guys are really, really missing ALOT of the sliver cards! sliver decks so so so fun but about 70 cards are missing, id assume, please, please work on this!
6 votes -
Bug: My timer runs out while my opponent is resolving a spell on his turn
During a ranked best of 1 game, my opponent cast Dig Through Time on their turn.
With the spell on the stack, their timer runs out. Shortly after, my timer starts to run, and I get a message that I will lose the game if I do not perform an action.
I am unable to do anything since my opponent's Dig Through Time is on the stack and has not resolved.
After that timer runs out, nothing happens and the game freezes.
18 votes -
Game Crashes
There are significantly more crashes during gameplay. Once kicked, I am not able to re-enter the game. I believe it is for the length of time that is required to end a match for the timer running down. This did not happen before.
Also, when the window is closed on mobile, it always closes the game completely. I used to be able to close the window and then open it back up again to continue game play. I am not able to do that anymore.
2 votes -
I can’t help but feel robbed every time you give me 20 gems instead of a rare.
Chance is already cruel enough in real life—just look at the distribution of wealth in the world. To make matters worse, MTG Arena punishes you the rare times luck smiles upon you by giving you 20 gems instead of a rare, especially for those of us still missing so many rares. I think I speak for Magic players worldwide when I say I’d rather get the worst rare in the history of the game than 20 gems. I can’t help but feel cheated every time that happens.
2 votes -
Prematurely Opening Gems
Packs granting gems in rare slot even though all the rares in the set are not collected yet. This happened with Modern Horizons 3 packs specifically.
6 votes -
quick shuffler question
I am wondering how a deck that is 72 cards running 43 land cards can get mana screwed for 2 games back to back after 3 consecutive wins? You claim the shuffler is fair and balanced and that you don't " fix " win rates, so I am confused. crunching the numbers the odds of getting mana screwed at all are astronomical but getting screwed 2 games in a row back to back on a regular basis should be impossible, and the other thing is why is it that these games I get mana screwed I have to mulligan 3-4 times because I get basically the same hand for the first 2?
I am wondering how a deck that is 72 cards running 43 land cards can get mana screwed for 2 games back to back after 3 consecutive wins? You claim the shuffler is fair and balanced and that you don't " fix " win rates, so I am confused. crunching the numbers the odds of getting mana screwed at all are astronomical but getting screwed 2 games in a row back to back on a regular basis should be impossible, and the other thing is why is it that these games I get mana screwed I have to mulligan 3-4…
5 votes -
Bug: The mana cost may not increase with Talion's Throneguard with Bargain
Talion's Throneguard; paid Bargain cost and returned Tajic, Legion's Valor to opponent's hand via bounce effect, but did not increase mana cost.
When I tried it with Sparky, there was no problem, so does it depend on the target?
2 votes -
Match Making is horrible! It's totally unfair
I've been playing MTG arena since the BETA, and it's never been so bad in terms of match making.
I always play with aggro or monster-based decks and 90% of my games were against control or UR decks that are full of magic (which are totally counters).
I then created a deck that would be anti-magic, a DnT Historic Mono White deck and now I fall 80% of my games against aggro or monster-based decks.
I thought this problem was only in BO1 ranked matches so I tested in BO3 ranked matches, and the first three games were against aggro or monster-based decks.
I switched to my GW deck and started playing only against spell or control decks.
So does this mean that 70%-90% of my games will be against counter decks regardless of which deck I use?
After years of playing I finally decided to uninstall and give up on Magic Arena. I've been playing physical MTG since 1999 and I've never been so angry with MTG in general.
I hope they rethink and try to resolve this, then I can have fun with this game again.
Thanks!
I've been playing MTG arena since the BETA, and it's never been so bad in terms of match making.
I always play with aggro or monster-based decks and 90% of my games were against control or UR decks that are full of magic (which are totally counters).
I then created a deck that would be anti-magic, a DnT Historic Mono White deck and now I fall 80% of my games against aggro or monster-based decks.
I thought this problem was only in BO1 ranked matches so I tested in BO3 ranked matches, and the first three games were against aggro…
7 votes -
Too many hackers/cheaters and no way to report or ban them
MTGA has always been a cheaters paradise but now every mode is close to unplayable.
There is not a single mode where you can use standard decks without being matched against a hacker who just rigs the match.
For the record I like the concept of deck building. But it should be reserved for ranked and super competitive play, where it belongs, with all the butthurts who can't handle losing.
A "casual mode" would be handy where both players are limited to standard decks.- This is a card game - you never get beaten on skill, you get beaten by better cards.
- Some of us enjoy Color Challenge. This is for smart people who actually want to use skill with some of the more basic cards. Logically, if I am playing color challenge the opponent should be playing color challenge also - and bound by the same deck rules. Single color, 60 card STANDARD deck vs single color, 60 card STANDARD deck. That's called a level playing field, try it.
- There should not be cheese cards. They only exist for the people who are too stupid to learn actual strategies. Wizards of the Coast are under the delusion that "Magic is for everyone". It is NOT for everyone. It's for butthurt hacker cheats and noobs who can't play unless they have cheese cards. Those people account for 99% of the player base.
- Decks for Starter deck duels simply don't work. These are supposed to be random cards but players are still clearly hacking the game. Not once but literally thousands of times I've seen this, in all modes. As soon as you get the upper hand or play a card that is even slightly advantageous, opponents will mysteriously draw the EXACT cards needed to combat whatever you do. It is painfully obvious they are using an open deck stacked full of cheese and can just play any card in their library.
- Mana $crew. The game is programmed to prevent you playing certain cards. Example: if a card costs 5+ mana, the deck will find a way to never give you more than 4 mana. In other cases, you either get a hand full of lands and no creatures or creatures with no land to play them. Rigged.
- Timewasters. The bane of existence. Play a land, then play a creature or spell - it's not hard. I have seen multiple players just sit there for 10 minutes without the timeout fuse appearing. There needs to be an INSTANT penalty for this. All turns should have a maximum 30 second timer no matter what. If you can't do what needs to be done in that time, you forfeit the turn.
The system needs a complete overhaul. Due to these issues the game is actually not fun anymore.
MTGA has always been a cheaters paradise but now every mode is close to unplayable.
There is not a single mode where you can use standard decks without being matched against a hacker who just rigs the match.
For the record I like the concept of deck building. But it should be reserved for ranked and super competitive play, where it belongs, with all the butthurts who can't handle losing.
A "casual mode" would be handy where both players are limited to standard decks.- This is a card game - you never get beaten on skill, you get beaten by…
7 votes -
activated abilities not working
I cannot use the pop up screen for anything. I cannot activate an ability for a planeswalker. It lets me click on a button, but nothing happens and I time out. It also does not work when I try selecting a land for tapping or activating an ability. It lets me click on the land and the buttons are available, but I start timing out because clicking the option does nothing.
11 votes -
Bugs with Valgavoth, Terror Eater
I have Valgavoth Terror Eater on my side of the field. Opponent has Paranormal Analyst (return cards sent to GY from manifest dread). Opponent casts Manifest Dread (1G Sorcery). Sends one card into the GY. Valgovoth's replacement effect activates (Any card sent to GY is sent to Exile under him instead). After resolves, Paranormal Analyst triggers and returns the card from Valgavoth's exile back to his hand.
Expected: Cards discarded by manifest dread abilities should stay exiled under Valgavoth, Terror Exile.
4 votes -
mana flood and mana *****
Today I lost about 20 games because of the mana flood, because the algorithm that works is very good and I quote the email sent by the bot automatically "I assure you that these algorithms, including mathcmaking, shuffling, coin toss, and more have been well tested", It's interesting that he has mana flooded in 4 games in a row with a 22-land deck where the first 13 cards were lands and 4 spells in number.
If we talk about the mana ***** it's better that we leave it alone, like when today for 3 times I had to play with 3 lands and the other 19 were literally the last 19 cards, and you know it can happen, it's difficult that it happens 5 times in a row don't you think? Obviously all the oppents I found had the perfect hand, this is also part of the "all player follow the same rules" that you have always put in the bot's automatic mail.
My question is, if this thing had happened on Magic Online, how many dollars and players would you have lost, dear Wizard? How long would it take you to overhaul MTGO's algorithm for such a problem? Considering that for a basic fix of the side it took 1 week, in my opinion not even half a day and you solved the problem.
I tested the exact same deck I went into mana flood and mana ***** with on paper and guess what? The deck only goes 10% of the time not 90% as it happens on Arena, if the products fail dear Wizard it is not because they are bad but because you do not give them real support and do not listen to the feedback of the public. THANKS WIZZARD IT'S ALWAYS NICE LOSE A GAME BECAUSE MY DECK DOESN'T SPIN THANKS, THANKS, THANKS!Today I lost about 20 games because of the mana flood, because the algorithm that works is very good and I quote the email sent by the bot automatically "I assure you that these algorithms, including mathcmaking, shuffling, coin toss, and more have been well tested", It's interesting that he has mana flooded in 4 games in a row with a 22-land deck where the first 13 cards were lands and 4 spells in number.
If we talk about the mana ***** it's better that we leave it alone, like when today for 3 times I had to play with…11 votes -
More Slivers
As one of the biggest Sliver fans out there I am a bit disappointed that there is such a little amount of them in MTG Arena. I know a lot of people complain about Slivers being overpowered but i feel like there are so many different Sliver cards that not break the game and easily could be added for more diverse gameplay on Sliver decks. I would really love to see more Sliver cards added in the future for more Sliver deck veriants and more fun collecting them as well as fun grinding for them. Please consider the extension of the Sliver pool. Thanks a lot and keep up the great work.
As one of the biggest Sliver fans out there I am a bit disappointed that there is such a little amount of them in MTG Arena. I know a lot of people complain about Slivers being overpowered but i feel like there are so many different Sliver cards that not break the game and easily could be added for more diverse gameplay on Sliver decks. I would really love to see more Sliver cards added in the future for more Sliver deck veriants and more fun collecting them as well as fun grinding for them. Please consider the extension of…
6 votes
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