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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1350 results found

  1. Here's a clear report you can copy and paste: "I'm experiencing a game-breaking bug in The Magic. Every time I try to record something, the

    Here's a clear report you can copy and paste:
    "I'm experiencing a game-breaking bug in The Magic. Every time I try to record something, the game crashes and closes completely. This happens consistently and makes the recording feature unusable. Please fix this as soon as possible."

    1 vote

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  2. sealed

    Joined a sealed draft on MTGA, payed the fee and got an connection issue. Logged back in and the sealed event bugged out.
    As a result I don't have any pool to create a deck with, can't resign to try another one , can't do anything regarding Sealed and I've lost 2000 gems.

    1 vote

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  3. Earthbend and Mutate P/T Bug

        When mutating an earthbended land creature and selecting to mutate into the new creature on the top, it doesn't change the bae power and toughness like it would on a regular creature.
    
          Instead, the mutated creature stays at the power and toughness of zero, meaning the counters are the only determinate factor in power/toughness. 
    

    I expect it should instead turn into a creature with the combined base P/T, plus the added P/T from the counters.

    This seems like an overlooked interaction between the two mechanics.

    Steps to recreate:

    1. Earthbend a land.
    2. Cast a creature for its mutate cost targeting the…
    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Entity Tracker Card Style Bug

    When I have the Entity Tracker Card Style applied to the card, the card's appearance sometimes reverts back to the default card style mid-match. It seems to only happen when the card is on the battlefield and has been affected or "Modified". However, the card does not simply revert back to its default style, but it does so with an improperly stretched out image of the card art.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Randomly Lost Game

    I was playing a game of Final Fantasy quick draft. I took my turn then switched to another tab. When I switched back to Arena, the game was showing the "defeat" screen. I have no idea why. 17lands recorded the game but I still don't know what happened. I'd post the game from 17lands but I guess you can't do that here.

    Log file attached.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Daretti Bug with Nexus of Becoming

    I had brought Daretti out with Nexus of Becoming, but he didn't trigger. Also did not trigger when attacking in the next turn. I do not recall seeing any creatures or active effects that would have stopped him from triggering

    1 vote

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  7. Cards being placed on opponents side or in one big mass in the middle of the playing field

    Playing on Android. When I am forced to "reconnect" due to whatever issue, either the playing field will show up extremely glitchy, or my cards are placed in the wrong spot, and so are my opponents. Which leads to it being impossible to see what's going on. The most recent time it happened, I even closed the game and cleared the cache, after getting kicked in the middle of a draft.

    2 votes

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  8. Can no longer switch back to the Karn avatar

    Hi, for a long time I was using the Karn avatar. I recently bought another avatar and switched to it, but I found that I can no longer switch back to the Karn avatar I was using as it doesn't show up in the avatars screen. Is this a bug? Is there a way to restore the Karn avatar to my account? Thanks

    3 votes

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  9. Bug in colour challenge black chapter 2

    The opponent won't finish their turn. They are trying to enter combat with no summons.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Ancient Adamantoise below zero and indestructable bug

    Ancient Adamantoise can have toughness below zero and giving it indestructible will continue to allow it to live.

    Normally of a creature's toughness goes to 0 or lower, it dies and this cannot be stopped by indestructible.

    However in this case (see image) it is at -22 and is still able to survive. I'm not sure that is intended.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  11. BUG - Fatal Push Revolt Not Recognized

    Fatal push targeted a 4 CMC creature. Revolt was online because of touch the spirit realm channel on my own creature earlier in the same turn. Fatal push resolves but does not destroy the creature after giving a warning popup. After checking the rulings there is no reason that the ttsr channel would not enable revolt

    1 vote

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  12. [BUG] Deafening Silence and Crashing Footfalls

    Crashing Footfalls and any effect that says you can only do one noncreature spell per turn if you play any other noncreature spell before Footfalls, even with correct mana to Suspend Footfalls, Arena will not let you Suspend the spell. If you Suspend Footfalls first it allows you to do another noncreature spell.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Card amounts displaying wrong in deckbuilding

    I encountered a bug where the amounts of cards are displayed wrong in the deck builder. You can remove cards, but cant add up to three for stock up or more than 2 for nowhere to run. I checked the in depth screen/ breakdown screen and those numbers look to be correct, they are just being displayed wrong on the deck builder screen.

    look at stock up in the image

    2 votes

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  14. Unable to block

    Hi, I'm playing on PC on windows on Magic Arena platform. I have conection issue (weak and unstable internet conection) wich leads me to experience disconections now and then, the thing is, when I reconnect, there is a bug that happens systematicaly, if I was in a middle of a block phase, if my oponent declares his attackers and I get disconnected, when i reconnect it becomes impossible to select blockers even if still in "block phase", my creatures are all ready but when I click on them nothing happens, the only option left is to press "no block" which…

    2 votes

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  15. explore

    I have a problem with the explore mechanic. Every time I explore, the turn freezes, time passes, and the timer starts counting down until it runs out. I have to exit the application and re-enter, sometimes losing my turn and wasting a considerable amount of time for both me and my opponent. Is this a generic bug or does it only happen to me?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Cards with bug on Mobile Arena

    I'm trying playing this game, but constantly it has issue.
    Today I opened the **** game and there was another update. First, the 240MB game wouldn't run, so I closed it and there was another 500MB game update. So far so good, the frustration is minor, but then after the update came the big surprise: my cards had a visual defect.
    Guys, it's already too stressful trying to play Magic on this app. It just keeps getting worse and heavier. Sad.

    1 vote

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  17. Bug with glissa sunsalyer removing coiunters

    Glissa sunslayer apparently cannot target a saga like binding of the old gods for it's counter removing ability. Should be able to, right? Says removes counters from target permanent with no qualifiers.

    1 vote

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  18. Cannot add cards from sideboard when editing deck

    When in a draft event and doing deck building, I cannot add cards from my sideboard to my maindeck. Once in a match and sideboarding for game 2/3, I can add these cards to my maindeck again. This makes deck construction very difficult and if you ever cut the wrong card, you can’t ever play it in a game one again. This only happens to me on mobile, and only began within the last two weeks

    2 votes

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  19. Bug: Mirrorform + Champion of the Path

    1. Cast mirrorform with conditions (Target is Champion of the Path [with an elemental beheld in exile] + have at least one other creature to copy into Champion of the Path).
    2. PC
    3. twice as many copies of Champion of the Path are created
    4. One copy per other creature is created
    1 vote

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  20. Bug with Yasharn and Fetch Lands

    With Yasharn in play, Fetch Lands can't be sacrificed, even though its ability only prevents non-land-permanents from being sacrificed. See screenshot below.

    1 vote

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MTG Arena Bugs & Product Suggestions

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