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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10070 results found

  1. People forced to mute opponent to mute pets

    Please allow us to mute pets permanently.

    Even once you fix the mute/unmute issues that don't always work for pets I'd prefer to have no sounds for my pet or my opponents pet without having to mute them.

    13 votes

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  2. inexistent mana

    Opponent casted a 6 mana creature on turn 5 without any mana acceleration

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Game Crashes

    Everytime time the Game crashes, I can not enter the Game again. After serval Minutes I can me log in, but the Game that i was playing , I lose every time.

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Game crashes

    Game crashes at multiple occasions. Quite annoying if you just spent 10.000 gold to take part in a premium draft (and the game crashes while drafting = random card & while playing = loosing).

    Is it possible to redeem the 10000 gold?

    20 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Connection with Server

    It said I lost connection with server on opponent's turn while I was in a draft match. I was in a good board position with card advantage. First time this ever happens to me in any match. Received a loss. My connection was fine the entire time.

    28 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Arena Battleground Selection

    Please consider adding a feature where the player can select what battleground they would like to play on before the match begins.

    6 votes

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  7. Mono red matchmaking issues

    Hello i've been experiencing a matchmaking bug were everytime i que with a monored deck i just get matched with other monored deck. I have been able to replicate the "Bug" with 100% accuracy, if i switch to another deck for example a sultai ramp deck then the matchmaking seems to work as usual.
    It seems like other players have taking noticed of this bug aswell since i've seen quite alot of redcap melee being maindecked .
    For clarification i've only been experimanting with the standarplay que but there i've played around 20 games of monored and everyone has been…

    27 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  8. Game crashes continuously

    Since June, I am having continiously issues with MTGA.
    Just now, I started the game, it automatically logs me in, everything fine.
    I started matchmaking for a regular game with my Deck "White Breeze", Game Language German, it started a game, and before phase 2 the game crashed.
    It just freezes and then closes itself. Sometimes windows detects "No response from the program"...
    If windows detected it, it automatically restarts the game, if not, and I start the game again, it again logs me in, auotmatically starts a match and before even loading the arena it crashes again, this loops,…

    18 votes

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  9. 44 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Bo3 Sideboard Quit Abuse

    I've been encountering a lot of game quits during sideboarding in a Bo3 non-ranked matches. I believe the idea is when they win game 1, quitting during sideboard will still reward them the win (daily mission)... I see a lot of RDW or Bo1 decks abusing this, as they can farm wins as they are matched up with Bo3 decks which may usually depend on sideboarding against these type of decks. Bo3 decks would usually lose to Bo1 decks at game 1, then they just quite during sideboard to avoid losing.

    18 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. skipping phases of the game when it shouldnt

    take a look at my log. the game completely skipped my last phase after combat even though my planeswalker can still use an ability to kill his card he just flashed in.

    not cool. why is the game skipping whole phases?

    26 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  12. Blocker assignments not working

    Assigning blockers simply does not work sometimes.

    I say give up on the cute arrow lines: they disappear, blockers don't get assigned, mayhem.

    I blame you.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Game disconnected mid game

    Game disconnected mid game, looked at a black screen for several minutes. Restarted client still a black screen, restarted one more time and it loaded out of match with a match loss. Can I get reimbursed for that event?

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Wildcard Redeem failure

    Wildcard Redeem Error. Wildcards are redeeming in deck creation in spite of the fact that an error message appeared saying "wildcard redemption failed: unable to contact server" or "Wildcard redemption failed: could not redeem wildcard." I just burned through maybe 2-3x the wildcards i meant to; i would love for that to be undone.

    13 votes

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  15. Game Froze

    Game just froze won't play the card i choose and won't pass the turn even timer ran out but game stuck

    63 votes

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  16. Banned Cards Standard

    I played a Standart Constructed Event today. One of my opponents played the Cards "Wilderness Reclamation" and "Growth Spiral" - which are banned.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. 43 votes

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  18. Xp denial

    At the beginning of the post update play when the quests, daily and weekly wins were completely refreshed, I started to play ranked and unranked games to earn the available xp. However, once I had gotten my 10 daily wins, I noticed that I did not get the xp for 4 of them or the xp for 4 of the weekly wins either, please credit my acct for the missing xp. I should be level 4 with 750 xp after 10 wins and 2 of 3 quests completed. 500x2+10x25+10x250= 3750xp, or level 4 with 750xp

    51 votes

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  19. Broken Cards, Balance and Standard

    Did a bunch of people who played MTG 2 times, and lose both games get hired to be the balance or design team for these cards the past few years? Because the common theme is cast one card and win the game. What has happened to this game? This game used to be fun. It used to be interactive. You used to be able to play your deck and not have to worry about your opponent casting one card and the game just ends. Why has this become a theme? You can call them what you want, a "build around"…

    5 votes

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  20. Going from 6 emotes to 5 emotes in the profile tab can prevent using emotes in game.

    Steps to reproduce:

    1. Have six expansion unique emotes toggled on for your profile.

    2. Enter any game of magic arena and navigate to the lone expansion emote on it's own page. (as opposed to the other five expansion emotes grouped together.)

    3. Complete the game. Whether you use the emote or close the in game emote tab or leave the in game emote tab open at this time does not matter.

    4. Navigate to the profile tab, then to emotes. Here You can add or remove emotes that can be used in game. Deselect any one of the six expansion emotes and confirm.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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