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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11345 results found

  1. historic anthology always purchasable

    Most of the time i can't build a fun deck because i don't have some of the historic anthology.
    Why don't you make it always purchasable on the store?

    I know i can buy gems to buy pack and earn wildcards, but it's too much expensive in $$$. (example, i don't have the first 3 anthology, that means 108 rare and 24 MR) That's about 756 packs to buy the complete set (if my math is correct :D). (if you don't find any WC in the packs but that's impossible.)

    That means about 700$ in gems.

    Can you please add…

    17 votes
    0 comments  ·  Store  ·  Admin →
    How important is this to you?
  2. Bug ... "Jump In" event won't allow me to pick packs, or click the "confirm" button..also took my 1000 gold

    Same as everyone else...Jump In event is taking 1000 Gold entry, but won't allow me to go further than picking one pack of cards. I can't pick the 2nd pack and I can't click confirm. I need either my 1000 gold back, or cards equivalent in value. Cause I know the event will be over before this gets resolved.

    7 votes
    0 comments  ·  Events  ·  Admin →
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  3. MTG Arena crashing on Mac

    First time playing on a Mac, the client crashes after every match I complete, then crashes on the next restart.

    128 votes
    92 comments  ·  Events  ·  Admin →
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  4. Only getting one point in BO3 if opponent quits during sideboarding

    Whenever a player quits during Sideboard in BO3, the winner only gets one point when before it was two. This needs to be addressed as it can get very abusive. Easiest way to reproduce bug is to play a BO3 ranked match and quit right away and concede during side boarding, checking the rank afterwords as it should only go up or down by 1 point

    10 votes
    0 comments  ·  Gameplay  ·  Admin →
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  5. Graphics options

    There should be graphic options to disable "unnecessary" visual effects, like the battlefield ones, and the visual effects for trample creatures and such, a way to disable all animated effects that aren't important for playing the game could really help performance in old PCs/phones this could bring a better experience for players even to players that have good machines would appreciate not waiting soo much for opponent turn to end, and can bring even more players. I think that some players would indeed opt to disable animations (even the ones that doesn't experience lag) for a more "fluid" gaming. Some…

    11 votes
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  6. Please fix your matchmaking

    Your matchmaker is constantly making me play a mirror match. Nine games out of ten will have at least one card in common with my deck. This makes for stale matches, especially when playing a control deck. Please make the match maker random!

    6 votes
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  7. timer active while triggers resolve

    To reproduce: put lots of triggers onto the stack, eg by playing a Scute Swarm deck, do so while the timeout cord is showing to see full effect
    Results (on PC): My timer keeps running while the triggers resolve, if it runs out, I automatically pass to combat/the turn/etc when all triggers have resolved.
    Expected results: my timer does not countdown while triggers are resolving because I am unable to take any actions.
    EDIT: this is much less of an issue on my new computer, as triggers resolve much faster than they did on my old laptop.

    28 votes
    8 comments  ·  Gameplay  ·  Admin →
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  8. rigged

    Game is a 100% rigged
    THIS IS A PAY TO WIN SYSTEM WAIZARDS HAVE IMPLEMENTED!!!! PLAIN AND SIMPLE.
    You pay with money to buy data and in return you get better odds in every match you play for a period of time till it ends and you pay more and repeat the cycle. The algorithm is rigged with match making/card draw/ starting hands and several others. Decks that have a 70-90% chance of win on tabletop is a 20% chance to win in Arena unless you pay for more data as a rigged cash cow! F-you, Wizards made me quite…

    33 votes
    0 comments  ·  Gameplay  ·  Admin →
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  9. MUST BANNED CARDS in HISTORIC BRAWL in 2021 9/26

    ・Tome of the Infinite(It destroy Histric brawl's game barance)
    ・Field of the Dead(This card can include every deck and too powerful)
    ・Curse of Silence(It makes ****** to summon Commander with easily)
    ・Paradox Engine(It makes to be easier that diabolical long&slow play combo.And it was ALREADY BANNED in Commander by some of notorious combo. )

    8 votes
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  10. Consistent lag with good connectivity

    Consistent lag despite solid internet connection. Makes the game unplayable and unenjoyable. Logged in for first time in a month or two and the lag isn't getting better

    20 votes
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  11. Fight

    The title of the Japanese explanation of fighting is displayed as "待旦" instead of "格闘".

    5 votes
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  12. Infinite Loop

    An opponent had a marauding raptor on the field and then played polyraptor. This cause an infinite loop that caused me to time out because priority was always passed to me. A player shouldn't be able to abuse the rope system to win.

    16 votes
    6 comments  ·  Gameplay  ·  Admin →
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  13. frozen draft

    Client frozen during ranked draft.

    Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.

    237 votes
    112 comments  ·  Events  ·  Admin →
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  14. Historic Brawl Matchmaking

    I love playing Historic Brawl and the matchmaking idea is a good one. However there should be more taken into consideration than just the Commander. In using a "stronger" commander but just doing a mid level value build I get matched up against highly tuned decks that give once sided matches. Please take more into consideration (like average CMC and specific card types like sweepers) so matches can be more back and forth and both players can enjoy the match.

    9 votes
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  15. プレミアムドラフト中に突然の敗北

    日本時間2021年10/11(日)20:20頃。プレミアムドラフト4勝2敗で迎えた7戦目、10ターン程経ったところで突然の爆発と敗北表示が出ました。勿論投了ボタンは押してませんし、コンバット中ではなく、自ターンに返ってきた直後の出来事なのでライフルーズによる敗北もありません。
    対戦相手に勝利条件カードがあったわけでもありませんし、私の場や手札に敗北条件カードがあったわけでもありません。
    優勢な場だっただけに悔しいです。獲得できたはずのジェムと、参加のためのジェム返還は勿論、バグ報告に費やされた手間や時間に対する補償を要求します。

    6 votes
    1 comment  ·  Gameplay  ·  Admin →
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  16. rigged

    seriously fix this ******** rigged game you fucken greedy *** *****!

    28 votes
    0 comments  ·  Gameplay  ·  Admin →
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  17. rigged

    ******** with your rigged ****!

    28 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  18. Common Wildcards From Vault

    The reward for filling the vault is a little sad, at the very least it would be nice if there were 10-20 common wildcards in addition to the current reward.

    6 votes
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  19. Issue with gameplay timer

    Opponent was playing GW lifegain deck and every creature they cast caused a massive stack of triggers. I had to wait 5-10 min everytime it was their turn for everything to resolve. On my turn my timer ran out 40 sec in while actively playing cards and i wasn't given my timeout. Im not sure if/whose timer was malfunctioning. I lost because i couldn't play cards as fast as they could put triggers on the stack. If you are going to have a turn timer then have an actual turn timer. Give both players the same amount of time or…

    7 votes
    How important is this to you?
  20. The game uses too much battery on mobile

    I'm really enjoying the game, but it overheats my phone after 2-3 games and it just munches through my battery. Are there any plans to release a low graphics mode? I don't really need or want all the fancy effects. Just a basic 2D design that let's me play magic on my phone would be great.

    15 votes
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