MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
1350 results found
-
draft
I am writing to report an issue that occurred during a Draft match in MTG Arena which resulted in an unfair loss.
During the game, my internet connection was functioning normally, but the client appeared to be bugged. My timeouts were being consumed automatically even though I was connected and able to see the game board. However, I had no option to take any actions in the game (cast spells, declare blockers, or interact with the interface).
As a result, the match was lost due to timeouts despite my connection working properly. This appears to have been a client-side bug…
1 vote -
Game Freeze
Android
During matches the game "freezes". You are still able to interact with the cards to pull up the detailed view, look at graveyards, hands, send and receive emotes, etc. The timer will still run down but the game will not resolve anything. This usually happens during the damage step but does happen otherwise. Even if the timer for either player runs out the game won't even make a player concede.
20 votes -
Power and toughness not showing during gameplay
After downloading the latest update, my game no longer shows the power and toughness for creatures in hand, graveyard, and play.
2 votes -
Got discconected during a powered cube draft, without the game informing me When I understood what happend, the game was already lost
I got discconected during a powered cube draft, without the game informing me (cards could still be moved, timer was still running, etc.) When I understood what happend, the game was already lost. In Addition tp potentially losing Gems(It was the last game in BO3, after having won against the first two opponentrs - in this last game, the scorewas 1:1 when I was discconected). It is just really frustrating, being in the last game, which decides wehther I "trophy!"or not, to loose not to my own misplays, but to a connectivity problem. According to our system, our internet connecttion…
1 vote -
Unable to add cards after draft
After drafting in deck building I can’t add cards to the deck I can only take away cards. I have to get out of the game close it and reopen it. I am using iOS
1 vote -
Unable to block
Arena hung today during a Bo1 ECL game; when I reconnected, I could not block. Tapping my creatures did not select them, to be precise. I lost the game as a result (ending my draft). This was in iOS after today's update.
Please refund my draft cost.
10 votes -
missing packs and foundaation dupplicate protection bugs
I did buy 9 foundation packs and when I opened the 6th one I get a 20gem with message "I have all rares of foundation" but I am missing +100 rares
I did exit arena and post it on reddit
when I reconnect arena my last 3 foundation packs are missing/losthttps://www.reddit.com/r/MagicArena/comments/1pwujjp/foundation_packs_not_duplicate_protected/
2 votes -
Quick draft foundations bug
Sto giocando un quick draft foundarions, ho fatto 3 vittorie ma non me ne ha riconosciuta nessuna, come punteggio resta sempre 0w - 0L, non vengono riconosciute neanche dalle daily quest.
5 votes -
Lorwyn pick two draft issues
I started a pick-two draft for Lorwyn Eclipsed and I encountered two issues (possibly the same bug) during the draft. On my second pick, I had two cards selected and the clock ran out before I hit the submit button. The cards I had selected were not put into my pool nor were any cards at all. Then, I selected Gloom Ripper, a rare, in one of the following picks, hit submit, and it was also not added to my pool. Gloom Ripper does appear in my collection now, but is not available in my draft deck.
Mac OS 12.7.6
1 vote -
error in the middle of draft picking
i was picking and in the middle of the draft a bug happened and didn't allowed me to pick the card i wanted and automatically arena selected one for me. the message was this "an error ocurred during your draft"
1 vote -
During Best of 3 (BO3) sideboarding sometimes top UI menu crashes to white
When sideboarding in BO3 sometimes UI will "crash to white". The top bar becoming nigh-unreadable.
The effect will remain until the next restart of the game.
5 votes -
Avatar changes from Toph to Vivien during match
When the avatar is set to Toph on Android, it displays correctly on the VS screen, but changes to Vivien after entering the match.
This happens every time and in all match types, against both players and AI.2 votes -
Card "Tend to the Kiln" is bugged
Alchemy Card "Tend to the Kiln" is bugged. It didn't turn my instants into kindred -Elemental cards but only kindred and therefore not triggering the enchantment's second ability at cast.
Screenshots attached.
Probably lost me a game. Is there a chance for reimbursement of the premier draft entry?
Best regards.25 votes -
There are long waiting time during the game and when timer is running but I can't do anything. I restarted the game and repaired it.
There are long waiting time during the game and when timer is running but I can't do anything. I restarted the game and repaired it.
1 vote -
Transmogrant Crown bugged
Transmogrant crown is completely bugged. Screen is uninteractable when this displays. I can choose between B and 2, but I can't select yes. Quitting the game and starting again did not remove the prompt. Timing out let go away and skipped my turn. Trying to use it again made the same bug happen again. I had to concede to get rid of it.
37 votes -
Cavalier of Gales sound effect continues playing indefinitely
The sound effect from Cavalier of Gales (blue cavalier) continues playing after the effect resolves. It finally went away during sideboarding after game 1. I've experienced this in previous seasons with other cards (and it would continue to play after the game is over, only going away when I exit Arena), but recently only noticed it happening with this card. Attached log - problems occurs in game 1 & game 3. Thanks.
49 votes -
Tiamut not countered during brawl game
Was playing brawl, cast essence scatter against Tiamut and when casting it asked me to target, I chose Tiamut but for some reason it did not counter the creature. Not sure why this is the case and why it even asked me which I would like to counter since he was the only creature on the stack. This caused me to lose the game unfairly. Logs attached.
1 vote -
Game freezing
Game is freezing during combat for me, with no way to fix.
I need to close and reopen the game and hope I haven't skipped any phases - this has cost me losses in both of my last 2 ECL premier drafts. This is on Android and it's only happened since TMNT updated on Arena.
Can I get a refund or something?
11 votes -
Game freezes on cast or attack animation
When casting a spell and it goes to the stack, or during attack animations the game freezes and timer starts running out. I am unable to do anything and have to restart and rejoin the match
12 votes -
Avatar premium draft is down
Avatar Premium Draft Bugged and Disappeared.
I am using a Windows PC and accessing Arena through Steam.
I paid 1500 gems to enter a premium avatar draft. After I completed the draft, I was stuck in a clearly glitchy queue. I reset MTG Arena and the same issue occurred again.
Now the premium draft is gone and so are my gems.
Id like to be refunded for gems I spent.6 votes
- Don't see your idea?