MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4859 results found
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Unable to connect to server to finish Color Challenge
I am playing on an Android phone, Samsung galaxy S9. Ever since the update on 5/27/2021. I have not been able to connect to the server for player verses player matches. Prior to the update I completed the Color Challenge for red, black and blue with no issues. After the update I was trying to complete the Color Challenge for white. I experienced no problems defeating the four AI opponents. When initiating the fifth PvP game, the screen goes to black and shows waiting for server but never connects. I also went back to one of the completed decks and…
27 votes -
4 player
Since Brawl is a multiplayer format, any plans to bring it into Arena with the support for the format as a multiplayer (4 play option) Brawl as a singleton variant to 1 v 1 plays more like duel or who can counter who, the appeal of the format in paper is it's likeness to Commander and a deeper social mechanic that influences the game deeper than just cardpool. The roadmap currently for Arena doesn't mention this.
In the meantime, Brawl needs to be consistent and free play including the historic Brawl option for players to get more…
15 votes -
Unable to Connect, Login, etc. Authentication failed: Timeout.
Unable to Connect, Login, etc. Authentication failed: Timeout. Waiting for server. There's a white box spinning. Game has been working all day. Took a break and now it's not working.
11 votes -
Precursor golem not copying Kayla's command (single target)
Playing BRO draft, have precursor golem in play, cast Kayla's command for make a dude and target creature gets +1/+1 and double strike on golem. Expecting copies of the spell but nothing happens, just resolves as normal.
This was on PC3 votes -
Unable to add to decks
I'm currently unable to "add to decks" from Premier draft events.
In Premier draft neon dynasty, click "add to decks" to save my draft deck and nothing happens.
6 votes -
Dig Through Time Unable To Finish Resolving
Dig Through Time Cannot Resolve
When manually exiling and paying for the delve cost on Dig Through Time, I was left with UU floating, which I could not click on to use, and the spell did not resolve. Upon quitting and rejoining, the UU I tapped was no longer floating, but the spell was still on the stack. My opponent could see the spell on the stack, but could not click off of the stack to dismiss it, and we both were unable to take any game actions.
There was a small icon of exiled cards "disappearing" in the exiled…19 votes -
Could not target a Sheoldred
I just played against joelamarmotte and I couldn't target his Sheoldred with anything. I couldn't even see the card details when I tapped and held it. All other cards worked fine, but I lost the (ranked) game because of this.
1 vote -
Unable to Select Card in Premium Draft
I would like to request a refund on my draft due to a bug in the client that caused me to lose out on a key card.
- Give us the steps to reproduce the bug:
- enter premium draft
- select cards normally until pack 1 pick 6
- drag vampire interloper towards my deck, but then put it back
vampire interloper visually disappears and is unable to be selected or dragged into the deck.
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Note which platform you’re using (PC, Mac, Android, or iOS)PC - Version 2021.9.0.3880.888241
Enter the actual results you’re experiencingas a result i was unable to pick…
100 votes -
Could not target or inspect opponent's Angelic Observer, leading to lost draft game.
Could not target opponent's Angelic Observer card to inspect its text, target it with spells (e.g. Murder) or block it with my creatures. It was able to attack me every turn until the game ended without me being able to interact with it whatsoever.
3 votes -
Unable to connect on wifi
I play on Android and PC. When I am on WiFi I cannot connect. Either the servers fails to connect or get unable to get collection.
However if I put my phone on data I can connect and play as normal.
Tried putting my pc on personal hotspot but no dice though I think that may be a setup thing.8 votes -
Unable to Spend Mastery Orbs
Despite the Mastery page stating that orbs from one set can be spent until the next set's Mastery is complete, users are unable to spend any orbs from the last set during the most recent set.
6 votes -
surge of salvation fails to give the player hexproof
still getting targeted by "target" prompt cards after surge of salvation commands that i have hexproof, please fix this...
4 votes -
Player Exploitation
Player, Elleand was using a game hack on my last game. I won't be playing until I am compensated graciously. You have 24 hours to respond or I'll inform the community that you allow exploits.
1 vote -
Jump In! Challenge. New player won't let me complete
New player. Completed the 3 Jump In! events for a Jump In token. Won the events, got the card and everything. Was 2/3 for this, won, took the card on the third time same way as the others. Instead of completing the challenge it went back to 1/3. Not sure why.
15 votes -
Player quit and then nothing happen
Player Quits nothing happen
play on my pc normally would win but this time i
had a player quit then no victory pop up and my option buttons disappears forcing me to turn my game off improper and no victory2 votes -
Brutal cathar can’t target Sheoldred, the Apocalypse
Can’t target Sheoldred, the Apocalypse with brutal cathar.
Happened twice in this game.Platform: iOS 16.5
Game version: 2023.27.10.765.10134521 vote -
Neither player having priority
I don't know why, but my opponent played a treasure cruise and with it on the stack neither player had priority (we both used "your go" with noone capable of doing anything).
2 votes -
Can't target Giada for no reason
I was playing historic ranked in mobile, my opponent cast Giada font of hope on their second turn, I had swift end and erebos intervention in my hand, I was able to cast them but when I did the game did not allow me to target Giada, which ultimately made me loose the game
2 votes -
Game couldn’t let me target my opponent’s creature
Today I’ve encountered a bug that didn’t allow me to target my opponent’s creature in any way, and didn’t let me block it.
It was a usual ranked explorer best of 3 game, my rank up game to be specific, and my opponent played a 3 mana creature, and i just couldn’t target it or do anything with it. I’m playing on IOs mobile version.
For example, I made a screenshot of me trying to play Claim the firstborn on my opponent’s 3 mana creature, and the game LITERALLY didn’t allow me to target it. Later in the game i…
1 vote -
Player Block System
It would be nice to be able to block certain players from your queue when finding games.
I find that I am up against the same players over and over again. Some they autoquit when they see my name. Some I do the same to them knowing that they are going to play a deck that I'm not fond of playing against (i.e. mill or mono red)
Mainly though to get rid of the players that don't do anything. I find most of the games I play are against those. They time out at mulligan and time…12 votes
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