MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4859 results found
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Stuck in new player experience
Stuck in new player experience
1 vote -
Player timeout with opponent stack flooded
The opponent flooded the stack with over 100 triggers and should have eventually passed priority or lost. But in the end, instead of the opponent timing out, I timed out. To be specified that I had no play to make, so no priority to pass on my side. This is completely absurd, as it is like a player receives a game loss in real life because its opponent has left the table and has gone away. And no, it is not a problem of device compatibility because my device is Arena mobile compatible since day 1 release. It is unbelievable…
11 votes -
Unable to cast blitz
With 1 or more life and 4 swamps untapped, I was unable to cast Tenacious Underdog for its blitz cost during main phase 1 or main phase 2. There were no permanents, effects, or abilities preventing me from activating this ability from the graveyard.
4 votes -
Unable to play after reconnection
- Lose connection and reconnect after 10 sec in a ranked game
- Click 'Reconnect' button
- Notice Timer stops on your opponent and you are unable to continue
- Version 2023.27.10.4623.1013452 PC Windows
4 votes -
Unable to join event
Attempting to complete the color challenges to get the new starter decks as my current starter decks are not available to play in standard mode. I attempt to play the 5th round (pvp) and receive the alert “network error unable to join event try again later. I have attempted to restart the game and delete the old starter deck of that color without success. Bug is occurring on iOS.
6 votes -
Healing Grace can't target instants
"Healing Grace" - "prevent next 3 damage that would be dealt to any target this turn from source of your choice. Gain 3 life."
When I play this instant to protect a creature that is about to be dealt damage from another instant I can't choose the attacking instant as the "source" to prevent damage from.
I would be expect to be able to prevent damage from an instant given the text says "from source of your choice".
Playing on a PC
2 votes -
Calamity, Galloping Inferno does not produce two tokens when multiple targets are on the battlefield
Having an optional target (Planeswalker or Battle) when Calamity attacks will cause the repeat trigger to not work, producing only a single token.
- Player 1 has Calamity, Galloping Inferno and any non-legendary creature to saddle
- Player 2 has a Planeswalker or Battle on the field
- Player 1 attacks, Calamity only produces a single token.
4 votes -
Player Intentionally Waste Timers
I have encountered a lot of sore losing players intentionally wasting their turn timers in the hopes that you concede first. Usually it is the turn when they finally see that there is no way for them to win the round and will just throw insult by depleting the timers. I suggest that there should be a temporary ban on accounts with repeated offenses like that. I guess that would mean putting a facility to determine if the player was made inactive (circumstantially) or just being a sore loser with an active connection but is doing nothing but waste…
4 votes -
Unable to login ( 13/12/2022 )
After forced update I get error
'Unable to Login'
Authentication failed for username:
date
Failed deserialization on response for message : errornumer . Response
payload:-
Give us the steps to reproduce the bug.Update to version 2022.22.0.4403.974254
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Note which platform you’re using (PC, Mac, Android, or iOS)Windows
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Enter the actual results you’re experiencingUnable to login.
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Enter the expected results of the featureAble to login.
Add any relevant screenshots/videos-
If you found a workaround, please add workaround steps.Nope
5 votes -
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repulsive mutation would not let me target a spell
In limited, OP suspended Crashing foothills. Upon the final time counter being removed and the spell being placed onto the stack I played Repulsive Mutation with x=3. The spell would let me target my creature but then would not let me choose the spell to target allowing only submit zero to be chosen.
1 vote -
Player named Elgoflash
Again I find another player with this strange ability of not being able to lose the game and his opponent in this case I can not win it
1 vote -
Problem with Friend Challenges--Network Error--Unable to submit deck
I'm running a Powerbook Pro (2018) with OS 12.7.1. When I try a friend challenge with my son, who is on a PC, he gets into the game right away and I get "Network Error--Unable to Submit Deck" regardless of what deck I submit. This has been going on for a few days. It does not matter who initiates the challenge--it's always the same result for me.
33 votes -
Fatal Push not allowed to target 2-drop!!
Why the **** was I not allowed to target this 2 Mana creature with Fatal Push?!
Thanks for costing me the game Arena!
1 vote -
Unable to connect
Since this morning, it is impossible to connect. We have an error during connect to server just before loading the main page. I have tested on different device (pc or mobile) and it is always the same result. The servers looks operational according to the website. So what is happening, and how can i access to the game?
Thx for your respond110 votes -
Cut Down not able to target damanged creature
I forget exactly how, but I did damage against my oppoents Jorn, God of Winter. Then I tried to cast Cut Down and it would not let me target it.
Seems to me that the app thought it was still a 3/3 (6) instead of a 3/1 (4).
Unless I'm missing something, Jorn should have been a valid target for Cut Down.
1 vote -
Theodin, King of Rohan gave target card permanent Double strike
Theodin, King of Rohan gave target card permanent Double strike.
1 vote -
Unable to Sac/Activate Rootwire Amalgam
Unable to Sac/Activate Rootwire Amalgam. I had 5 open mana and wasn't able to activate/sac Rootwire in response to removal. It doesn't specify sorcery speed and doesn't recuire a tap so it should be able to happen at instant speed. This is a huge problem because a player needs to be able to access their card abilities at all times they're supposed to be available to them.
1 vote -
color challenge 5 unable to find opponent
Inactive arena account completed red and green challenges last year came back to the game and completed 3 remaining challenges up to part 4. Now I am unable to find an opponent for challenge 5.Tested on PC and iOS same resultWhen I queue for the 5th challenge it begins to search for an opponent the maximum time I waited was 40 minutes and I was unable to find an opponent in that time.Find an opponent and allow me to complete the color challenge.
9 votes -
Idle Player Resolution
Wanted to see if there was some way to do a prompt to an idle user of "Are you still there" I have had games where ongoing effects killed me -- but where the player had already missed two of the three timeout-to-zero checks. I know if I was at a physical game, I could challenge the player to progress the game or be disqualified -- so I do not feel like having to endure three turns against non interaction -- which in this case killed me from a Sheoldred trigger -- should even occur, that once the player misses…
1 vote -
"copy target spell. You may choose new targets for the copy" bug
Playing LOTR draft I encountered a bug where the effect of a card saying "copy target spell. You may choose new targets for the copy" (for reference Gandalf the Grey's effect) didn't let me choose the same target for the copy of the casted spell which in theory should've let me. I lost the game for this bugged interaction.
1 vote
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