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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9221 results found

  1. Villainous wrath spell will not cast

    Villainous wrath spell will not cast - I have 5 mana - (3 black 2 blue using murkwater pathway for black mana) Opponent has many creatures and the sorcery spell will not cast on my turn

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Server Error

    Hello team,
    During a Thunder Junction draft on Magic Arena, which I was playing on my PC for practice, I encountered a server error. It didn’t affect the match outcome, but it did cause a brief delay. I just wanted to report the issue for your awareness.

    Best regards,

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Screaming nemesis

    Please ban Screaming nemesis! At least nerf the card. It happened to me 3 games in a row! They just shock screaming nemesis and shut down my deck. It sucks because the games were balanced until they cheese out the win. I invested heavily into my deck. This does not want me to get more cards it makes me want to uninstall. It is just as bad as Vivi and Omniscience. At least make it to where you're opponent has to deal damage not your own spells. This card is rediculous!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. +1 on scurry Oak without triggers with Thunderbond Vanguard

    Scurry Oak was triggering for +1 counter and making tokens every time they transformed into Thunderbond Vanguard copies in testing with sparky witrh no way of applying +1

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Lost a game because I did to much damage

    I did over 800 or something damage to my opponent. The game did not end and my opponent became unkillable with over -1000 damage done to him. He then removed my massive creature and hit me for 22 damage and won even though he should be dead.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Endless “Waiting for the Server...” when entering the store

    1. Give us the steps to reproduce the bug

      1. Open MTGA
      2. Log in
      3. Tap on Store
    2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

    Android

    1. Enter the actual results you’re experiencing

    Endless “Waiting for the Server...”.

    1. Enter the expected results of the feature

    Entering the store and being able to browse.

    1. Add any relevant screenshots/videos

    2. If you found a workaround, please add workaround steps.

      1. Install MTGA in a profile with Google Play services, from the Google Play store.
    5 votes

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    1 comment  ·  Store  ·  Admin →
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  7. Brawl is completely unbalanced

    Brawl, or historic brawl, has become a completely broken format, unbalanced, unfair and straight out unplayable. Let me elaborate. Brawl has seen in recent years the inclusion of many cards to the format. Some very positive additions include fetch lands and the MH2 elementals just to name a few. I personally was really happy to see these cards added to Arena. On the other hand, there have been some very questionable additions like Chrome Mox and the pool of alchemy cards. At the same time, for completely unintelligible reasons, Wizards decided to extend the nerfs from Historic to Brawl. So…

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Game error. Coins

    I paid 4,000 coins to play a draft at approximately 5 PM Argentine time, and I couldn't play. When I logged into the game, it told me there was a "connection error." After 2 hours, I logged back in, and there was no more "Cube" draft, and I lost my 4,000 coins. Please, I need my coins back from the draft I didn't play. Thank you.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Ranked Events disappeared

    Ranked events disappeared

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  10. Cube Draft Event Did Not Start

    I paid for a Cube Draft event in MTG Arena, but the event never started. The draft table took several attempts to launch but failed to gather enough players. After multiple retries, the event simply disappeared from my account, and I never received a refund for my entry fee.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  11. cyclonic rift bug

    Cast cyclonic rift for its overload cost on my turn while the opponent was tapped out and did not cast any interaction. Rift resolved and his board was not returned to hand, resulting in my loss on his turn.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Weekly Win Rewards did not reset properly last week

    Last week my Weekly Win Rewards didn't reset at the proper time, instead I had to wait a week more than the normal time for them to reload/reset.

    It's particularly upsetting since this is the first time I buy the Mastery pass and because of this bug I'll end the season a few levels lower on Mastery than I would have otherwise.

    I would really appreciate if somebody from the team actually contacted me about this.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. モミールでクリーチャータイプを選択する画面が出ない

    モミール
    出たときにクリーチャータイプを選択するようなクリーチャーを引いた際、
    その選択画面ががでない。スタックにはモミールのもののみ表示されていて、
    時間切れを待つ以外何もできない。
    2回この現象にあたったが、前回は自動選択で次に進んだが、今回は時間切れで
    敗北となった。
    何のカードだったかは覚えていないが、ログを添付しておく。

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  14. harmonize

    I couldn't cast Into the Flood Maw onto an opposing creature harmonizing it with Songcrafter Mage without gifting a tapped Fish to my opponent. If I selected the non-gift option, the two options would reset until the gift was chosen.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Unable to open game - error updating data

    The game will not open, it says error updating data. My connection is just fine and functioning perfectly. I uninstalled and reinstalled the game and have the same issue.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. product suggestion

    I received an in-app email stating that I was “Over-halfway through” the mastery track suggesting that I purchase the pass.

    Not only have I have finished the track for this season, but I purchased the mastery pass at the start of the season. I would suggest that before you send out messages like this, that you filter the list of recipients so that it doesn't include people who have already bought what you are selling.

    1 vote

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  17. Shop doesn't work

    Shop doesn't work - just get "missing link" when trying to pay

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  18. Emet-Selch of the Third Seat does not work on your turn

    Was playing my Y'shtola Brawl deck and put him in because he is grea in paper. He works just fine on opponents turns but multiple times I would hit them on my turn and he would target something in my graveyard only for the message to say "you cannot cast this card" no matter what I targeted.

    Is my turn
    Have Emet-Selch
    Hit opponent, triggering Emet-sSelch
    Target Price of Fame
    Unable to cast it, despite many valid targets and plenty of mana

    Is my turn
    Later, with one of my own spells on the stack that I want to counter…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. The deck building is broken. It doesn’t allow you to filter the cards in the deck your building according to keyword…

    So I’m pretty sure everyone knows the deck builder is broken. With the past few updates, it’s gotten worse: using keywords puts the filtered cards at the bottom of the build area where nobody can really see them. Additionally, the deck builder has always been pretty bad. Sometimes it works, sometimes it doesn’t. Not sure why this can’t be addressed or why it seems to only get worse and worse, but it’d be nice if someone could fix it.

    1 vote

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  20. FF/Bloomburrow Starter Decks Should be in Starter Duel Event

    The store bought starter decks that you import digital codes to arena (Final Fantasy and Bloomburrow) should be playable in the Starter Deck Duel Event. That is where most people complete their quests. It allows new players to see these starter decks and encourage them to buy the set kits, packs, etc.

    Currently I own both starter decks and I find it difficult to play them in standard play or ranked. Having them playable in Starter Deck Duel will allow more opportunity to play a basic deck in hopes to be 50% winrate vs other starter decks as opposed to…

    1 vote

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MTG Arena Bugs & Product Suggestions

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