MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3284 results found
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Not awarding wins or quest progress
Game is not awarding wins in midweek magic event or quest progress.
10 votes -
Final Win to obtain Mythic not awarded
I needed one win to advance to mythic; got the win and...no ranking update on the Victory screen. Looked at my rank and I was still Diamond 1 with one win needed. This was on iOS - I'm reporting here because the drop down menus don't work on my phone. Please advance me to Mythic. Thank you.
9 votes -
App keeps crashing since new update
Since the new update (02/25/2026), app keeps crashing on opening screen. I've tried force stop/ restart to the same effect. After checking multiple times, it seems to to happen at the "loading initial scene" part of the loading screen.
This issue is happening on Android for me and so far I haven't made it any further than the losing screen.
12 votes -
Gameplay
Game freezes at random times during matches
12 votes -
Game is freezing often in the middle of matches
After the the newest update on Feb. 24, 2026, the game is freezing in the middle of matches. This is happening in at least 1 out of every 3 matches I play. Lucky for me, I haven't payed for entry to an event or I'd be livid that this happened and gave me a lose. Sadly for Hasbro, this means I have no intention of spending money on entry until this issues is clearly fixed.
10 votes -
Priority was automatically skipped (when it shouldn't)
Opponent on the play, I am on the draw.
Turn 1: Opponent plays a land, passes the turn, i play a land and Llanowar Elves
Turn 2: Opponent plays a land, has 2 mana open, passes the turn, I play a land, then in detail:
- I play Badgermole Cub (tapping 2 lands)
- Cub resolves, Cub's ETB is added on the stack (i target a land)
- Opponent casts Sear, targeting Cub. I have Llanowar untapped. I EXPECT to tap it for 2 Green mana, because I have 2 mana creatures in hand
Sear resolves automatically without giving me…4 votes -
Timeless withnout alchemy
Remove alchemy from Timeless make it on par with paper, there is no reason to infest both Historic and Timeless with alchemy cards. Every time i see Hydroponic Architect or Zoneguard iam littlebit closer to uisntalling MTGA and quit MTG forever.
I never talked to somone who enjoys alchemy cards in Timeless, we want Legacy not some hogofogo virtual format that doesnt exist!
8 votes -
Avatar/Card sleeves not changing in game when selected
Hi,
When I select a different Avatar/Card sleeve, it is not showing as changed when playing in game. I have screen shots for reference.4 votes -
Not Getting My Secrets of Strixhaven Pre-Order
I spent over $50 on a pre-order and it never showed up on the packs page prior to the release that I had even bought anything. I thought maybe it was just something that didn't really matter and I would still get the 50 packs I pre-ordered. But nothing. I did not get my packs. Just to make sure that it still counted as I bought it even though my screen is still telling me to "get packs" with nothing else on it, I checked yesterday to see if it was still in the store and it wasn't. Meaning I…
7 votes -
July Season Bug Fixed but my Rank hasn't been
I was playing ladder in Diamond 2 yesterday and after a match I got the season rewards again (having already gotten them at the end of the May season after finishing in Mythic), got kicked down to Gold rank, and the profile page said it was July season as reported by many others.
The profile page has now been fixed (now saying June season) but my rank hasn't been restored to Diamond where it should be.
Could you please look into this and restore rank for those affected as it appears to have affected multiple people (looking at the bug…6 votes -
Missing cards after update
Recently I noticed force of negation was missing and contacted support. The card is back. But now it appears mystical tutor is missing. On arena it says that one of cards in my deck was banned which is not the case.
9 votes -
Correction Needed: Major Oracle Text Errors in the Korean Localization(3/3)
Check Links
1/3
https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/51217132-correction-needed-major-oracle-text-errors-in-the
2/3
https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/51217153-correction-needed-major-oracle-text-errors-in-the타입 번역 오류 (Type Mistranslation)
봄의 심장 난투코(Springheart Nantuko)
현재 오역: 곤충 수도승 (Insect Monk)
수정 번역: 곤충 승려 (Insect Monk)신실한 창술대가(Faithful Pikemaster)
현재 오역: 코뿔소 수도승 병사 (Rhino Monk Soldier)
수정 번역: 코뿔소 승려 병사 (Rhino Monk Soldier)프로제니투스(Progenitus)
현재 오역: 히드라 아바타 (Hydra Avatar)
수정 번역: 히드라 화신 (Hydra Avatar)길드팩트, 니브-미젯(Niv-Mizzet, Guildpact)
지고의 존재, 니브-미젯(Niv-Mizzet, Supreme)
다시 태어난 니브-미젯(Niv-Mizzet Reborn)
현재 오역: 용 아바타 (Dragon Avatar)
수정 번역: 용 화신 (Dragon Avatar)유체역학적 급등, 인드리스(Indris, the Hydrostatic Surge)
현재 오역: 수달 화신 (Otter Incarnation)
수정 번역: 수달 현신…8 votes -
Game crashes mid game
Mobile Android 2026.57.0.5694.1241037
Game appears to halt all user input mid game, causing major delays and game losses. Appears sparattic, but when it occurs, causes the game to become unplayable for the user. Multiple causes for thr crash include: opponent activating the ability of a map token, creatures dying as a state based action due to damage, resolving abilities of class enchantments, etc. When the bug gets triggeted, it ignores all user input and will not resolve the spell or ability on the stack, causing a "timeout" for the user.
If quickly noticed by the user, they may close out…9 votes -
Game glitching out when clearing the stack
Game thinks it's my action but cards are still sitting on the stack and it doesn't allow me to do anything except talk to my opponent. Has happened repeatedly since last patch. Android.
9 votes -
Token destruction freezing game
This has been happening for 3 days now, I’ve seen multiple other reports but there’s been no response whatsoever from wizards so here I am again. Upon any token destruction, the player who should have an opportunity to respond will be locked out of making any moves. The timer will run out while the pass button is nowhere to be found. Additionally cards that theoretically you can respond with are not able to be used, mana is not able to be tapped. I am starting to see decks made to force this token destruction and consequentially a surrender from the…
11 votes -
Screen freezes at end of turn
Whenever I play the card molten duplication the game freezes. Since the lastest update 02/25/26, each time the card is played, the game progresses towards the end step. Right after clean step the game freezes. Time bars run on both sides, neither player able to do anything; a complete and utter nightmare. Please fix this issue.
10 votes -
Game hangs on mobilize end step trigger
When the mobilize sacrifice triggers at the end step the game hangs showing my stadium headliner card. I have to restart the client to continue playing. This has been happening since the client update before the teenage mutant ninja turtles set release
10 votes -
Game stuck in waiting for spell/phase resolution
Playing on android version 2026.57.0.5694.1241037
This has happened to me twice now, in under an hour no less, and this never happened until this update. There seems to be no specific trigger either. The first time it happened I was in a much, just about to win, but instead the game froze/crashed and I was stuck waiting for my equip effect to resolve and attach to the creature that would have won me the match. The second time it happened I was playing with a friend. He's a streamer and I could see the bug only affected me. It was…
7 votes -
Unable to Login Authentication failed Timeout
Since this morning I've been having trouble logging into the game, getting an 'unable to login: authentication failed for ' error.
Last night everything was working great! I've tried reinstalling it several times, trying to log in on my phone, checking the files, trying to log in on a different pc and about every random comment that’s seems to work for other people on threads that have had this problem but nothing has worked for me. My computer hasn’t had any windows updates or changes.
7 votes -
Can’t load into Main Menu
I get a black error message prior to loading into the main menu saying my client is out of date, but I have checked the App Store numerous times looking for an update and none show up. I’ve reset my phone, my router, my data plan, and none of it has worked.
4 votes
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