MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2785 results found
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Impossible to complete the color challenge
with all the 5 colours when I try to complete the last fight of the color challenge it shows the message " Network Error: Unable to join the events. Please try again later". So I tried with iPad, iPhone and Mac all with the latest update to compete this challenge but every time the same message shows up.
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MTG ERROR.png 975 KB -
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Screenshot 2022-05-15 at 18.17.20.png 1223 KB -
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65 votes -
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Unable to sideboard or rejoin game
I tried to concede from game 1 from the Std Metagame Challenge, and when I tried to click settings I missed and closed the window, closing the client. When I reloaded the client, the game was still active and so I conceded the game as normal. However, I was unable to see my deck (only my sideboard), or confirm any deck configuration, instead seeing the screen as shown in my file. I couldn't rejoin the game after multiple attempts, and could only concede from the settings.
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mtgacrash2.jpg 383 KB -
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Game where sideboarded out shock and dragonfire.PNG 3918 KB -
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Capture.PNG 1877 KB -
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ArenaBug.JPG 202 KB -
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MTGA failure bug.png 3001 KB -
Screenshot.PNG 1290 KB -
Log20200425_094122.log 8 KB -
sideboardbug.png 2017 KB -
MTGA Bug.PNG 2104 KB -
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Bug.JPG 268 KB -
bug.png 967 KB -
Log20200425_111219.log 455 KB -
Capture.PNG 2239 KB -
sideboard.png 2662 KB -
Glitch in MTG Arena 4-23.png 2791 KB -
MTGA 24_04_2020 6_58_44 AM.png 2908 KB -
YeIXL2o[1].jpg 393 KB -
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379 votes -
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Cannot go back in deck builder
In deck builder, when selecting the deck image which takes you to deck details, avatar and sleeve for the deck, you are unable to go back to the card editing, the back button is glitched and it will open the deck name instead
9 votes -
Fang, Fearless l'Cie unable to helm a golgari brawl deck
Fang, Fearless l'Cie has a black/green identity on its backside, and therefore should be able to helm a golgari deck.
Reproduce steps:
1. Go to deckbuilding
2. Choose Brawl or Standard Brawl as the format
3. Add Fang, Fearless l'Cie as your commander
4. Unable to add green cards to the deck / Existing green cards are colored as illegal for the deck2 votes -
Color Challenge Unable to be Completed
When completing the color challenges, even without having the Network error others have posted about, the challenge still does not complete, and I cannot recieve the decks I am supposed to from completing this.
2 votes -
broken tutorial color challenge
just got this game to play with friends. did the guided tutorial. no problem. did the white color challenge. beat all the other colors, them did white on white starter deck challenge. won. did the same for black. beat all the other colors. played the black on black starter deck player challenge..... got railroaded by someone who uses a white green deck with several legendry rabbits and elf characters. and everything buffed everything else. food and supply tokens spawned units without mana, and buffed others. what the **** was that?!
2 votes -
Color Challenge
I have completed all my quest at Color Challenge, but I dont have some cards and cannot advance. ¿What should I do?
82 votes -
The Color challenge bugs
Color challenge has a bug when playing with blue deck against the white one, when I've used Unsummon at start rounds the Ajani bot keeps enchanting positively my creatures, easing the game.
5 votes -
Friends list broken, cannot challenge friend
Friend on iOS can add me as a friend but I disappear immediately, as if I'm offline. Earlier it just said he had no friends, which is rude
Anyways, we've tried direct challenge through friendslist with identical settings but it won't start. Just gives us cancel button
43 votes -
Deck Validation failed (Invalid Deck)
Getting error Invalid Deck/Deck validation failed in Historic format
26 votes -
Sideboard Erro during Metagame Challenge
Played a Historic Bo3 ranked match with a deck and had no problems. Entered the Historic Metagame Challenge with the same deck and, both after game 2 and after game 3, once I made my changes and hit Submit, the Sideboard disappeared and I couldn't do anything until the SB timer ran out, at which point the next game started WITHOUT the SB changes
7 votes -
Starter deck duel
Starter deck duel - I’ve won 7 times and can’t get this to progress. I’ve contacted support and they said
“ You can skip all the tutorial elements by selecting Adjust Options in the upper right and then Account. Select the Skip Tutorial option and confirm your choice, and you'll bypass the tutorial and Color Challenge”
This option is not on either mobile iOS or PC menus. Please advise .
2 votes -
Bug Arena Direct
Like someone today my arena direct vanished just after ive paid and make my deck, i have even not play with, and 6000 gems vanished... i want my gem back please. Thanks
9 votes -
"INVALID DECK: Deck Validation Failed."
Crafted cards for a brawl deck, now when attempting to play the deck I receive the error listed above. I did craft wildcards to make this deck, so I would hate to think those cards are wasted now.
I've attempted changing some of the cards around to make certain it wasn't related to a certain deck weight bug from a month back.21 votes -
BUG - direct challenge
side board menu is without cards.
2 votes -
Deck builder won't let me save deck due to sideboard bug
Deck builder says I can't save a deck with more than 15 cards in sideboard even when the side deck has less than 15 cards. It forces me to go down to 7 cards in the sideboard to save. This is for a standard deck.
84 votes -
Can't return to my deck from deck detail page in Sealed deck building
I'm currently playing an Avatar BO1 Sealed on my Samsung Galaxy S20 5G FE and the following issue came up:
During deck building I switched to the deck detail page to see how many creature and spells I had in the deck and how the colors were distributed. From there I couldn't return to the deck building page. Whenever I tap the return button it opens the deck name changing window.
20 votes -
Invalid deck
Deck says invalid even though I have the required cards for the standard format
40 votes -
Color Challenge Black Last Step
I have won the last battle for the Black deck color challenge 4 times, but every time I go to claim the 'cold-blooded killers deck', it 'waits for the server' for forever and then resets and makes me do the match again.
1 vote -
Invalid deck bug
After the update today a deck I have been using for months is being flagged as invalid. No cards in the deck appear as red/invalid and when I click save it says: “this deck contains too many copies of a card.” I have 9 nazgul in the deck as it states on the card you may have 9 copies in a deck, and Ive played hundreds of games with this deck. Can you please give me some support? I enjoy using this deck and dont want to stop playing the app because of a bug. Im seeing this…
17 votes
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