MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24674 results found
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Bladecoil Serpent retaining +1/+0 perpetually
Bladecoil Serpent maintains +1/+0 perpetually, not just until end of turn.
This has happened in multiple games. It caused me to lose a game in a premier event several days ago but I didn't get a screenshot.
8 votes -
Roping bug where I lose
I was playing the first game of a standard event, when my opponent decided to rope me. The bug is that after the first rope was finished, the timer froze and nothing was happening, I could still click on the pets and move my cards and go to options and everything, but nothing happened in the game. I reset my computer and once I'm back, oh surprise, I have a loss in the standard event.
Please fix my standard event, I shouldn't have that loss.
Thank you in advance2 votes -
The game froze during my choose attackers phase in a ranked game.
Was mid game and the game froze during my choose attackers phase. It let me choose attackers, then said "waiting for server", came back and my attaackers were still chosen, but all the other option buttons went away. My move timer went down once, i tried clicking pass turn. It just stayed at "choose attackers' with my 5 attackers chosen, clicking on anything but the background or pets did nothing at all.
1 vote -
Kessig Naturalist Trigger Freeze
Like many other people, I've been timed out of three consecutive matches because of the Kessig Naturalist freeze.
Most recently, here's what happened:
I attacked.
The naturalist triggered, which appeared on the stack.
Before the trigger resolved, my opponent removed the naturalist with Leyline Binding.
The game froze, and I timed out. Since it was Game 2 and I lost Game 1, I lost the match.I am furious about this. This was not a problem for over a year. Suddenly, it's a problem.
20 votes -
Ajani, Sleeper Agent DMU: Entering Battlefield with 2 Loyalty Counters instead of 3
Simply Cast Ajani from your hand. The bug should replicate. It's happened 2 games in a row now. Please fix. It should be entering with 3 counters instead of 2.
2 votes -
Placing cards
On the third tutorial fight, i can’t place a card at the end of my third turn.
(Can’t post video)3 votes -
stucks on currently waiting
stucks on the currently waiting screen before entering matches, can’t play the game anymore! iPhone14 iOSsystem
2 votes -
Card dissapeared in draft
I had a Mythic rare on color dissapear during a draft, this is absolute horsecrap I pay for this and I want a refund. Thats not even fair. I'm so sick of the bugginess of this game.
then I try to take a screen shot and it takes one of the screen behind my game. WHY DOES **** LIKE THIS HAPPEN!
2 votes -
Kessig Naturalist Timetout/Crash
Hello, its not the first time i have this bug.
When i am attacking with Lord of the Ulvenwald and Lord of the Ulvenwald dies or its returned to my hand by a sorcery / ability, my game "crashes", i am unable to choose/get green or red mana, it doesnt display "circle" with the two options.
I am unable to do nothing until my timeout ends then it chooses one "random" mana and my turn is ended. I lost one Standard Metagame Challenge because of this, i hope i will get refunded my gold and i hope we ll be…
10 votes -
high cpu bug
I was trying to update my Arena Client from DomUnited to the new update BrothersWar, during update i received an error message saying something about LOGIN FAILURE DUE TO DESERIALIZATION so i deleted my files and reinstalled from the MTGAInstaller program, reinstalled all 7 gigs of the game files and now currently when I log in and sit idle on the main screen with NOTHING (zero) other programs running or active, MTGArena is using 20-30% CPU Memory when it use to use 7-9% BEFORE the new BrothersWar game update.
I don't understand why or what got added to create this…
2 votes -
I bought the Mastery Pass, but I don't have in my collection the Brother's War sleeve
I bought the pre-release pack that included the Mastery Pass and I have the tokens, avatar, play-in-points, extended arts but not the Borther's War sleeve
1 vote -
game loss during a draft
on the 1-1 Score I won a game (premium draft), the game awarded me a 2-2 instead of a 2-1. When I lost the following game, the system ended my draft as it counted it as 3rd loss when it should have been the second.
8 votes -
Opponent timed out but not losing
Playing BRO premiere draft and opponent is stuck eternally in his timeout.
It's been there for 10 minutes now.I'm paying for my draft. How am i supposed to be satisfied with this kind of product?
The only option is to force close, which will give me an L.
2 votes -
Bug MTGA Mobile - Phone gets hot
With the new version of mtga mobile my iPhone is getting insanely hot while playing.
iOS version: 16.1.1
5 votes -
Pact of Negation not castable
Playing PC client, Historic Bo1. Game wouldn't let me cast Pact of Negation on my opponent's Negate.
4 votes -
Poison counters, proliferation and hexproof
Seems to be a bug with poison counters, proliferation and hexproof.
A poison counter is on the player (myself), if I have Leyline of sanctity my player should not be able to be the target of spells or abilities, but an opponent was able to use proliferation to target me to increase the number of poison counters on me. I don't think this should be allowed if my player is protected by hexproof.3 votes -
Vanished decks with BRO Arena Update & other issues
In MTG Arena since downloading the BRO update, all my saved decks have vanished and I am unable to use them. My phone is also constantly disconnecting from the server and when trying to load a new match I get the "unable to submit deck" error, love Arena and I never had issues like this before the new update
1 vote -
Bug: Schildkäferschwarm
Experienced a bug in the last match when the other player used a creature to make all other creatures also count as lands. The bug is at the effect of the card “Schildkäferschwarm” which creates a token for every new land entering. This means that if a creature with e.g. 7/7 enters the battlefield in this case it also counts as 7 lands and Schildkäferschwarm is triggered. The bug is, that it’s not triggered once, it is activated 7 single times in row. This couldn’t be the way it was meant, so please check for this. Thanks.
1 vote -
Gaea's Gift not working during combat
Opponent declared attackers and used Air Marshal to make Myrel, Shield of Argive a flier. I had no opportunity to cast Gaea's gift before arena moved to the declare blockers stage.
I should have been able to cast Gaea's Gift in response, and block Myrel. The next round the same thing happened and I lost the game and it was my third loss so I was knocked out of the draft.1 vote -
Thran portal and experimental synthesizer
There is a bug when you hit a thran portal off of experimental synthizer where if you hit a thran portal off a synthizer triger the game will stop responding, you can view cards in revealed zones and emote but are unable to make any game actions. Areana will time you out, put thran portal on the battlefield and skip your turn. please fix this as it makes my deck unplayable and short of cutting thran portal there is nothing I can do .
8 votes
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