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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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26403 results found

  1. Full control issues

    Playing on android. I was trying to cast mystic reflection on Hoplite. I press and hold the appropriate button to enter full control (player avatar button), I see that full control is active so I play Hoplite but the spell just resolves rather than holding priority to cast the mystic reflection. I had more than enough Mana to cast so that wasn't the issue. This happened 2 games in a row, both games I could have won if the game was working as intended. Worked fine before when using the same card on phylath, and now I can't get it…

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Mythic cards animation stopped appearing

    The mythic cards animations no longer appear after casting of cards. This started all of a sudden and was working fine before. I’m using iPad Pro hence device should be able to support any animation that the game has.

    1 vote

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  3. I would like to submit a suggestion to resolve a problem I run into A LOT! (Speed Games)

    So the timeouts alone are frustrating, but what's also frustrating is how long a typical person can take to make a move not to mention the people who rage quit and you have to wait through all their time outs before you can continue. So I would like ranked matches where you take 10-20 seconds per phase to make a move, or have an opt-in feature where you can be grouped with other speed players.

    1 vote

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  4. Two things I'd enjoy if they were added to the game

    Love this game and how accessible it is to play a wide range of decks without spending nearly as much money to do so, even free is even an option, which is great.

    There's two things that I would enjoy if they were in the game, both would be nice but I'd be happy with one if the other is too much to ask.

    1. Sparky difficulty levels - Sparky is great to test if your deck has the right amount of lands or mana generation, but it gets repetitive seeing the same basic decks from each color. Adding difficulty levels…

    2 votes

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  5. 1 vote

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  6. Sideboard in Limited for learning

    I should be able to pick what's in my sideboard in a Limited game. It's weird to play a learn card and see cards I can't use; in a flustered moment I picked a card I couldn't play and it nearly lost me the match. (It doesn't help that the UI for picking a card from the sideboard is so fiddly that I was more worried about tapping the wrong card than choosing the wrong card.)

    1 vote

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  7. Searching through library/sideboard on mobile needs mobile UI

    The “choose a card” UI when you're searching your library or your sideboard was clearly not meant for touch devices—tapping a card irrevocably selects it rather than scrolling through the options. This makes using Learn absolutely miserable, as it's easy to pick the wrong card since there's no confirmation.

    I feel like this is routine enough that I don't need to describe it, but swiping horizontally should scroll, and tapping should select the card but not finalize it, and there should be a confirm button.

    (Playing on an iPhone)

    2 votes

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  8. Mavinda, Students' Advocate

    Mavinda, Students' Advocate is an interesting and fun character that was introduced in Strixhaven that has a cute little animation like many of mtga's other mythic rare cards. It is also accompanied by a voiceclip of Mavinda talking, which I noticed was definitely male. According to the official lore according to WOTC (https://magic.wizards.com/en/articles/archive/feature/legends-strixhaven-2021-04-13) Mavinda is clearly indicated to be female. To my knowledge, Mavinda is not a trans female, though I admit there is little information to be found regarding this character (as of yet) so the male voiceclip is puzzling.

    In short, was it intentional to give…

    1 vote

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  9. Goodbye

    I am a little embarrassed it took me this long to realise how arena uses a mixture of bots and people to keep people buying packs. No more from me.

    1 vote

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  10. Strategic planning can't select option

    Cast Strategic planning in draft. close browser to check graveyard. Return to browser and all 3 cards cannot be selected. Forced to auto concede upon timeout

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. fracture

    j'allais gagner mon match au tour suivant, survivant à ce tour en tuant la 4/4 avec mon Fracture. Sauf que je n'ai pas pu le jouer. C'est pourtant bien un éphémère. J'ai depuis découvert qu'il s'agit d'une erreur de traduction et qu'on ne peut pas cibler une créature.
    Merci d'effectuer un remboursement de ce draft.

    4 votes

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  12. Only metadecks?

    A year ago I stopped playing mtga. Recently I thought, "why did I stop playing". Now I am playing again I know why. The only decks I see are meta decks. There is no reward for creative deck building. This is the whole idea of mtg and it isn't working right now.

    1 vote

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  13. Maddeningly annoying

    Why can I only redeem one prerelease code on arena? I have twelve, and half the reason I got that many packs was because I thought it would help my progression in arena. If the reason is too not lose money from in game purchases on arena, then you should know it is backfiring on the table top products and arena. Although I am trying to sound professional, I am very upset. I am quitting arena and no longer buying any product that includes an arena code, and I know many others are as well. Especially since the only warning…

    1 vote

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  14. Losing a rank point after winning

    After the rank season reset I was put in gold so I just hit gold 3 and after I won a game it showed me losing a rank point. Is this another display issue or did I actually go down in rank from a win?

    4 votes

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  15. 39 votes

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  16. Sugerencia a mejorara el juego pára los jugadores

    Me gusta jugar a Magic Arena , pero es muy frecuente jugar contra los mismos mazos y es agotador y cancino, jugar contra los mismos, hoy e jugado 5 partidas estandartradicional clasificatorio contra 4 mazos de Yorion Ultimatun emergente , en terminos de jugador he jugado 8 partidas contra el mismo mazo y es frustante jugar simpre contra el mismo mazo ya e comenzado a analizar desistalar el juego , ya que no es divertdo ni creo que sea el espíritu de quien desarrollo la aplicación que los jugadores jueguen siempre contra el mismo mazo se que tiene Bots para…

    2 votes

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  17. Incorrect rules interactions

    Alrund’s Epiphany states ‘...take another turn after this one’.

    It does not say take another turn after your next turn.
    Double Vision auto copies/casts Alrund’s Epiphany. Though they both say take another turn after this one, they are giving the person the same turn, twice and concurrently, not consecutively. Basically, you’re getting the ability twice in one turn to take another turn after this one. Not another turn after the next one.

    It’s a broken thing to translate the text of this card when copied to allow for another turn to be taken after the next turn. They only allow…

    2 votes

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  18. Save As in deck editor

    I like keeping old versions of things, but sometimes I don't realize I'm making major changes to my deck until I'm already halfway through them, so I can only either forget everything or save over the old one. So I'd appreciate a Save As command so that I can clone the deck right from the editor.

    1 vote

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  19. 17 votes

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    4 comments  ·  Events  ·  Admin →
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  20. How about posting correct information on the official Arena page?

    On the Arena MAY 2021 RANKED SEASON DETAILS page there's some absurd information: making it to Top 1200 Mythic at the end of the season (May 31st) supposedly qualifies you to the May Strixhaven Qualifier Weekend, organised some 2 weeks prior to the end of the season. Time travel, you say? Maybe it should qualify you to the JUNE Weekend instead? And how about providing the information on the JUNE weekend already now that the May season is on its way? It would be nice to know when and in what format will such a weekend take place, to choose…

    1 vote

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