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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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26244 results found

  1. Baral and Kari Zev Bug

    I casted my stoke the flames while Baral and Kari Zev was out and i still had a Final Flourish in my hand, however, it never gave me the option to cast final flourish without paying it mana cost (not able to cast at all).

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  2. Reward is incorrect

    After completing a quick draft match that finished a daily quest the rewards screen showed up with more rewards than I was meant to receive. I clicked to claim, and the reward amount that was show was not given to me. Unclear about what would be the bug to report, either not getting the reward that was show or the reward that was being show, is the wrong number. I did not get screen shots but did attach my log. This has occurred a few times.

    2 votes

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  3. Chosen Card Style Does Not Apply

    I purchased a card style tonight with coins, but the game keeps defaulting style to borderless original art. It does appear to be an option for selection but it does not apply to decks or when revisiting the collection.

    3 votes

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  4. Missing 9 Packs after purchasing a tenth March of the Machines

    Purchased a tenth "March of the Machine" pack with gold coins. Recieved a golden pack, which I was able to open. Then only had one (not ten) March of the Machine packs to open.
    Using PC

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  5. Connection up and running well for other apps... but MTGA is struggling

    Trying to play MTGA on PC, the app refuses to enter matches past the "waiting for your opponent" line, and when it does, I am stuck playing a snail-paced game where my inputs are delayed (or even ignored/ommited) and priority is only switched after a whole minute of stillness. Suddenly getting kicked out into a "reconnecting to the server" screen, the game then proceeds to proudly show me that It counted as a defeat on my quick draft.

    By the way, all of this was happening while having a perfectly smooth streaming on the side, AND it still went on…

    1 vote

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  6. Bad Shuffle fix

    Every time the game shuffles a deck it begins with the deck in alphabetical order so that identically named cards are stacked together. Once the game shuffles using the algorithm you most likely bought, it then locates those similarly named cards closer together in the deck than they would be in the real world. You fix it by having it shuffle from the order they were played. My email is reggie668@gmail.com. Feel free to email me to elaborate further.

    12 votes

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  7. 1 vote

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    1 comment  ·  Events  ·  Admin →
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  8. bug

    Buying packs is now only addin gems, where there are still rare cards to get form MOM, I'm wasting money and gold planing how many booster pack should I bought to complete the colection. There are still few packs to get from the mastery pass and they will all get me gems? This is bs!

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  9. navigation orb

    I'm pretty sure one of my opponent's just got a Reliquary Tower off of the effect of Navigation Orb. It definitely isn't a basic or a Gate.

    1 vote

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  10. Game Freezes in mobile

    Get freezed in samsung devices.

    i have a programming solution to that but need to contact technical support.

    Always ignored.

    2 votes

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  11. Remember Me Not Working

    My friend's account opens every time I enter MTGA. I once created it alongside my account so I can show MTGA to my friend. Now I have to log out of her account and then log back to mine every time I start Arena :( The tick "remember me" doesn't change the situation.

    0 votes

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    0 comments  ·  User Interface  ·  Admin →
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  12. Combast Damage Steps and Doublestrike/FirstStrike Triggers

    During normal play in Arena there is no separation between damage steps, some abilities should trigger at the Firststrike Damage step (also with Doublestrike) before moving to the Regular Damage step.

    As an example, I am at 3 life and an opponent is at 3 life, and my opponent attacks me with a 2/2 and a 3/3, both with doublestrike, and I block the 3/3 with a Spiteful Sliver, During the First strike Damage step I would receive 2 Damage leaving me at 1 life, my sliver would receive 3 Damage dying and triggering its ability, dealing 3 damage to…

    1 vote

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  13. urborg scaven

    When I attacked with "Urborg scavengers" I exile "Gloomfang Mauler" and let him gain Menace.
    However, my opponent blocked with only one creature and the battle was won.

    Only the screen effect shows the Menace mark, which is malicious.

    Please fix this as soon as possible.

    私は《Urborg scavengers》で攻撃した際に《Gloomfang Mauler》を追放し、威迫を得させました。
    しかし、対戦相手はたった1体のクリーチャーでブロックし、戦闘が成立してしまいました。

    画面のエフェクトだけ威迫マークが見えているのは悪意があります。
    早く修正してください。

    21 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Exquisite Blood

    Someone played this and swung and I lost immediately before any damage happened.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Nissa, Resurgent Animist does not tutor changelings.

    From the rules IRC, it should:
    Changeling grants it the elf and elemental subtypes, including when it's in the library, so yes.

    My use case is to tutor Orvar for some land copy jank.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. battle pass experience

    I win three matchs, the counter increase in weekly wins but the experience don't increase in the battle pass

    4 votes

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  17. Invasion of new phyrexia

    Invasion of new phyrexia not producing 2/2 knight counters

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. battle

    I attacked the battle and after removing all its counters I could not play it for no reason. Please, try to fix this...

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. No gold

    My friend and I experienced the same problem. A notification pops up with gold at the end of a match and then we check our gold and we do not have that gold that it was said

    1 vote

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  20. Perdre la partie avec juste 1 point de vie sans aucune raison.

    Qui a rencontrer ce bug, de perdre avec plus qu'un seul point de vie, point de vie qui est perdu sans aucune raison au moment de son tour de jeux et me fait perde la partie?

    Voilà plusieurs jours que cela m'arrive et particulièrement quand j'arrive à renverser la partie et la prendre à mon avantage.

    1 vote

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