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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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19118 results found

  1. Game crashes and closes after clicking Premier Draft

    1.  I finished my last Premier Draft game and the game crashed when I was about to retrieve my prize, now the Premier Draft continues to show "Resume", but if I click it, the game crashes again, and now I am unable to join Premier Draft events.
      
    2.   This happened on PC.
      
    3.   While clicking Premier Draft, the game crashes instead of allowing me to start a new one.
      
    4.   The game should give the reward for the finished draft and then allow you to begin a new one.
      
    5. No relevant screenshots/videos
      
    6.  No workaround, found.
      
    17 votes

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    9 comments  ·  Events  ·  Admin →
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  2. Cards missing names

    Cards are missing names and numbers. Can't se the amount of friends online. Restarted the game and PC severeal times.

    3 votes

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  3. MTG Arena Freezes/Stops working during tutorial game w/Bolas

    Not an idea, but a bug. During the Tutorial game with Bolas, the game stops working during his turn. It happens in several different places within the tutorial game, so there's no one spot that it keeps happening. It's ALWAYS on Bolas's turn, though. Log attached.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. MTGA Dominaria United prerelease code redeemed, clicked redeem, but no packs were delivered

    Arena code from prerelease event was entered and accepted fine. Upon clicking "REDEEM" I have one pack, not six, in my PACKS tab. Tried code again and it says it has already been used.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  5. 1 vote

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  6. Game thinks I have premier draft in-progress.

    Able to play all other game modes, events, etc. But not Premier Draft DMU, which goes to a "waiting for server" screen forever.

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Cut down does not work

    The card cut down is not allowing 5 toughness or less to be selected.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Abundant Harvest Bug

    Abundant Harvest is only displaying the choices "Nonland," or "Nonland Permanent."

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. can't resume premier draft DMU

    I can't open the premier draft play mode, It crashes to "waiting for the server" and doesn't ever load at all. I had an ongoing draft and the server lost connection at I claimed my draft, now it thinks I'm still in there and says "resume", but when I open it it says "waiting for server" and does not ever connect

    I uninstalled and reinstalled arena trying to fix it but nothing has worked. can you fix this on your end?
    I haven't been able to draft the new set without issue at all yet.

    all other play modes with…

    17 votes

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    9 comments  ·  Events  ·  Admin →
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  10. Color challenge bug

    I am trying to complete the color challenges on my android, but whenever I attempt to play it, a message pops up saying "network error" although my internet connection is extremely strong.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. ドミナリア

    団結のドミナリアは失敗作

    赤単か黒単しか見かけない。
    ニューカペナまで築き上げた、構築の多様性が失われた。
    スクイーとリリアナ、シェアルドレッドを早々に禁止して、環境の多様化を図ってほしい。

    そして、ここに辿り着くまでのルートのたらい回し感がすごい。
    問題を解決しようとする意思が感じられない。

    1 vote

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  12. [BUG] Lifelink did not activate in draft

    See list of steps and outcomes below:

    1. See attached log for my systems notes
    2. Play Premier Draft Dominaria United
    3. I attacked with "Najal, the Storm Runner" (along with another creature) and activated its "copy next instant..." effect.
    4. I played "Take Up the Shield" and copied it, giving both "Najal..." and another creature +1/+1, indestructible and lifelink.
    5. One creature was blocked and the other wasn't. These creatures dealt a total of 11 damage, and I didn't gain ANY life. Not from either of them.
    6. The creatures did gain +1/+1, and the cards showed the temporary indestructible and lifelink badges, and the…
    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Store ate my gems

    Bought Aetherworks Marvels with gems and it isn't in my library

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  14. Drafted Cards Marked Not Available

    After finishing my draft, I went to build my deck and upon submission, one of the cards was marked as not available in collection and then dissappeared

    5 votes

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  15. Ricompense

    Bug nelle carte ottenute durante il tutorial, non un buon inizio se devo chiudere Lapp e riaprirla dopo ogni partita del tutorial
    iPhone 11

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  16. Abnormal settlement of restricted game

    I have finished my last game, but the software still shows that the game is in progress. When I click the mouse to continue the game, the software will load abnormally, resulting in the game being stuck and unable to proceed. At present, I can't play a new series of restricted games again.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  17. 『渦巻く霧の行進』カード・スタイル版のアーティストクレジット表記が無い件について

    バグか判断が付かないため、こちらのフォームにて失礼いたします。
    以前もご連絡させて頂いたのですが、未だ直っていないようですので再度ご連絡いたします。

    『渦巻く霧の行進』日本アーティスト版のカードスタイルにて、日本人アーティスト名が未表記となっているようです。

    これはバグなのでしょうか、それとも意図的なものでしょうか。

    担当アーティストより直接確認を取るべきでしょうか。

    ご多忙の所失礼いたしますが、ご確認を宜しくお願いいたします。

    1 vote

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  18. Bug

    The premier draft is not loading for 2 days

    2 votes

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  19. Bug: Secluded Courtyard doesnt contain all creature types

    Tried building a shrine deck and had the idea to use Secluded courtyard as part of the mana base, played the land and shrine wasn't on the preselected list. Tried searching, tried show all, but shrine wasn't an option.

    Not sure if any other types are missing, might be worth checking.

    2 votes

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  20. Wintherthorn Blessing Copying Issues

    I have Stormchaser Drake and Ivy, Gleeful Spellthief in play. I cast Winterthorn Blessing, targeting only Stormchaser Drake. The option to copy it for Ivy appears, and I click "Take Action." The back of a card appears on the stack, and the counter does not go on Ivy. The rest of the stack resolves, the back of the card stays on the stack. Other gameplay is unaffected.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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