MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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12999 results found
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Empty friendslist
Since the new update I can’t seem to find my friends who are playing at the moment. My friendslist is just empty, also I can’t send and receive friend requests and challenges.
3 votes -
Self-update feature? Single-button software update?
As someone affected by the Strixhaven-related bugs and installation "known issues", I'm finally logging this suggestion after wondering about it for about half a year.
Why doesn't MTG Arena have a self-updater? Or at least a simple Update button? Why must I always reinstall the whole program? There is not one single other program or gadget I've used in the last I-don't-know-how-many years that makes me do anything more than press an Update button. This one feature would do more to make your game feel sleek and modern than any animation or additionally supported operating system ever could.
1 vote -
hand smoothing system
what is wrong with arena after updating i can't seem to draw anything but land?? i lost 2 games because of it. the picture below is from my 2nd game since i thought the 1st time maybe it's just bad luck but 2 games in a row?? there's gotta be something wrong with it. all of the nonland cards in my hand is from my initial hand, 3 lands & 4 spells. after that, i drew what? 6 lands in a row??!! can u guys check the hand smoothing system? & it's if it's possible can i get some compensation…
2 votes -
hand smoothing system
what is wrong with arena after updating i can't seem to draw anything but land?? i lost 2 games because of it. the picture below is from my 2nd game since i thought the 1st time maybe it's just bad luck but 2 games in a row?? there's gotta be something wrong with it. all of the nonland cards in my hand is from my initial hand, 3 lands & 4 spells. after that, i drew what? 6 lands in a row??!! can u guys check the hand smoothing system? & it's if it's possible can i get some compensation…
2 votes -
Music Keeps Shutting Off After Sound Effect From Card Plays.
Music keeps shutting off after it is triggered by sound effects, either through playing a card, or it's effect. Extremely annoying bug, and it has happened on all boards. Playing on a high end PC, tried reinstalling (clean), but nothing changed.
1 vote -
Can’t see sideboard in draft game
I can’t see my sideboard in draft mode. I will add a picture. IOS.
4 votes -
Can't drag cards for mulligan
Can't drag cards when mulligan. Sometimes the click registers, sometimes it doesn't. Sometimes I can get it done before I run out of time, sometimes I can't. Cost me a ranked game today.
3 votes -
Redmi 7 play MTG Arena
Good night, my phone a Redmi 7 can run heavier games, why can't I play MTG Arena? Please release my device in the play store to be able to download the game, for God's sake. Thanks.
1 vote -
[Nylea's Intervention]Mistranslation
The Japanese translation for "Nylea's Intervention" is wrong.
The Japanese text says, "Search your library for up to X plainswalker cards, reveal them, put them into your hand, then shuffle.", instead of, "X land cards."
The correct text is only displayed only when the spell is cast, and the wrong text is displayed otherwise.
Please, fix it.
BTW, why can't I upload the screenshot (size < 5MB)?7 votes -
Request for mobile client in Thailand regions
After the mobile globalize of MTG Arena. I’m very excite to play the game on my mobiles regardless ios or android, but the game is not in the app store nor play store. I would like to ask that could you please put the game in the Thai Region.
Thank’s in advance.
Best regards,Ravi T, MTG players since New Phyresia
2 votes -
Friends list broken, cannot challenge friend
Friend on iOS can add me as a friend but I disappear immediately, as if I'm offline. Earlier it just said he had no friends, which is rude
Anyways, we've tried direct challenge through friendslist with identical settings but it won't start. Just gives us cancel button
23 votes -
New update - Cannot see friends, cannot add friends
I have no idea what to put this under. After new update today, cannot see friends added. Cannot add friends. When try to add by username, says invalid, also when friend tries to add me. Try adding by email, both of us, just takes back to main screen, no error, no notification of added.
3 votes -
Friend list
Cannot connect to friend list. Updated today across all devices.
23 votes -
iPhone shows outdated client version after updateing
Every time you guys do an update I have do delete the game and redownload. I have an iPhone 10. That is fully updated. The error message is “outdated client version”
4 votes -
Game crashed during premier draft
MTGA crashed during drafting. After that I couldn't restart the game immediately to rejoin a draft (An error occurred... screen appeared). I request full reimbursement for the draft.
9 votes -
Incorrect rules interaction with Maelstrom Muse and op casting Buried in books on another creature
I go to combat with Muse and 4/4 token, op casts bury in books on my token after declared attackers and Muse trigger resolves. Before the Bury was cast I could cast the Heated debate in my hand but after it was cast I lost access to the discount provided by the Muse, I suspect that because the Bury is also reduced by 2 and somehow made the system think I had used my discount even though it was my opponent who cast the spell.
Needless to say, I lost a game I shouldn't have by being unable to cast…
1 vote -
Played 3 games, after the third game it says system is down for maintance, cant play afterward
Played three games after that, i couldnt play no more
1 vote -
Missing Cards from Library
I knew that I had opened a "Counterspell" card during my draft but couldn't find it in my library. So I made a new deck and fiddled with the "standard/historic/etc. formats until the search bar found the card. I added it to my deck to make a single card deck to prove I owned it. When I hover over the card it reads: not legal in Historic. Why am I unable to use a product that I paid for? I believe that a number of unknown cards are experiencing the same problem. I will be sharing my findings with r?MTGArena…
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Counterspell proof 1.png 2401 KB -
Counterspell proof 5.png 2738 KB -
Counterspell proof 4.png 2965 KB -
Counterspell proof 2.png 911 KB -
Counterspell proof 3.png 469 KB -
Counterspell proof 4.png 2965 KB -
Counterspell proof 2.png 911 KB -
Counterspell proof 1.png 2401 KB -
Counterspell proof 4.png 2965 KB -
Counterspell proof 5.png 2738 KB -
Counterspell proof 2.png 911 KB -
Counterspell proof 3.png 469 KB -
Counterspell proof 1.png 2401 KB -
Counterspell proof 5.png 2738 KB -
Counterspell proof 3.png 469 KB
1 vote -
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Economy - Expensive and Unfair
https://mtgrocks.com/mtg-content-creators-criticise-arena-economy/
This article articulates very well, the economy issue. I have spent more money on this game than any other ever, and I still feel wholly incomplete.
This, even compared to buying physical cards. At lest there I could trade.
WAY TOO EXPENSIVE WITH TOO FEW REWARDS!!!6 votes -
1 vote
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