MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13000 results found
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Mesmeric Glare (Hypnotic Sprite's adventure) Japanese mistranslation
Mesmeric Glare (Hypnotic Sprite's adventure) Japanese mistranslation.
マナ総量が3以上である呪文1つを対象とする｡ それを打ち消す｡
means
Counter target spell with mana value 3 or more.3 votes -
Game registered as loss that I actually won
I won a game by casting Crushing Disappointment with opponent on 1 life and me on 17 (I think - double digits anyway). Arena registered it as a loss. My 3rd loss as well so I couldn't play any more games with my draft deck!
System says "Sorry, we couldn't submit your request" so I'm trying without the game log now.
127 votes -
Automate infinite loops
Arena really needs a better way of dealing with loops. Infinite combos are some of my favorite decks to play in paper. But Arena sucks all the fun out of it by having the combo take forever to execute after it’s assembled. There should be some way of demonstrating a loop and repeating it a few dozen times.
An example of a deck that demonstrates this can be found here:
https://www.youtube.com/watch?v=8mF9X3VvhZw14 votes -
カード名を指定できない
シルバークイルの口封じを出したが検索してもあるはずのカードが出てこない。表示されているものを選択することでしカード名を指定できない。時間切れになってドラフトで使用できないカードを無理やり指定された。せめて、スタンダードで使用できるカードを優先的に選択できるようにすべきである。ドラフトなら同じエキスパンションのものを選択できるようにすべき。使用言語日本語。
以前、半年以上前魔術遠眼鏡をプレイしたときもそうだった。おそらく、カード名を指定するカードであれば起こる。それ以後使わないようにしていたが、実質使えないカードが有るのはおかしい。一時的に禁止カードにして補填するか、今すぐ直してほしい。5 votes -
Redemption Opportunity for iOS users on Past Promotions
Greetings,
As someone who exclusively uses the iOS platform, I was really excited when MTG Arena debuted a few weeks ago.
I applied my code for the Bob Ross basic lands and got 5, my question is will there be an opportunity for iOS users to get past promotions (like the 5 Bob Ross lands that were given away for free)?
I understand that it probably won’t be possible for every promotion, but since I have the paid for Bob Ross lands it does sting that I can only use half of them in Arena. I tried the old free…
1 vote -
Disconnect Draft Bug
I was in the middle of a match in a quick draft and it timed out from the server, but the game let me reconnect right away and start a new match.
I won the 2nd match, but it counted as loss for my draft.
There was no connection issues on my PC(which was evident from my ability to reconnect as soon as the timer went to zero)2 votes -
IOS friend request/challenge bugged
I’ve tried to friend request a buddy from work we wanted to challenge each other but couldn’t friend each other we’re both on IOS I have an iPhone 11 he has a iPhone 12. When we couldn’t friend each other via display name we tried email and nothing worked. That when we tried challenging each other and still that was bugged too. So I’m reaching out to support to help us.
15 votes -
Problème de traduction ou de carte FRACTURE
Le texte de la carte Fracture (1B/1W) dit :
Détruisez un artefact, une créature ciblée ou un planeswalker ciblé. Or il est impossible de détruire une créature ciblée ou un planeswalker ciblé.17 votes -
Error Card text in japanese lang
I found Nylea's Intervention text error.
it search land fform deck in english, but error are search plainswalker in japanese4 votes -
I did not receive gems for my duplicates rares drafted in a Kaldheim Quick Draft
I drafted an Esikas Chariot and an Ascendant Spirit in a Kaldheim Quick Draft. I already own 4 copies of each. After the event, I did not receive gems for the duplicates.
4 votes -
Cant select order to place cards on bottom of library
Before tainted pact was in the game it wasnt an issue but i couldnt place my thassas oracle on bottom when augur of bolas says "in any order" but i couldnt order it. it ciost me the game on ranked.
6 votes -
Friends List bugged, showing offline when not and not showing friends
After the hotfix whenever I enter Arena on the PC the little icon shows me as offline. Then when I reset myself to online the friends list is completely empty, despite me having 20 or so friends added on Arena.
12 votes -
traditional standard event bug(?) aaaaaaa
Well. i started a traditional standard event , i've lost a game( not a round, the duel ), and then when i was playing the second one, i was desconected from it. So i started the third one and when i won it, the event showed me defeat and the event ended '-'
2 votes -
crashes when I’m playing iOS
Since game was released, my game crashes mid battle. I have a new generation iPad, so it’s not a performance issue. Thanks,
5 votes -
Crux of Fate - In pack but did not recieve the card in collection - Can not find or use and I want it...
I opened a Crux of Fate and when I tried to view it or even add it to my deck IT IS NO WHERE to be found. This is crazy! Why do I even play this game??
I didn't save any videos of this as I do not record and I have no idea what kind of files I could upload to help, but I want this addressed right away!
3 votes -
Client does not maintain offline or online status
The client is not anymore able to remember wether if I set the status to online or offline, it keeps logging me in as online all the time from both windows and android app. I used to be able to set the status to offline and keep it that way.
3 votes -
Unexpected disconnect during draft game
There was sudden "Waiting for the Server" overlay during premier draft game, several seconds later screen faded out and draft menu has appeared with game loss.
2 votes -
Friend tab is not working on iOS
Ever since the update making the friend tab reappear it is just not working on iOS (phone & tablet).
Friends are not appearing in the tab, it is not possible to set status to offline or busy, message cannot be received or displayed.Despite not visible it was still possible to challenge friends and the actions were working fine before the update.
The issue does not seems to occur on PC as the friends are properly displayed and message can be sent.6 votes -
Friends list
Deleted my friends list and won’t show friend requests on iOS or allow me to send them
54 votes -
Sound since Strixhaven
The theme sound of the new Strixhaven-Board is a lot louder than on any other board, the same as it was when the Amonkhet board got added to MTG Arena.
Besides, and this is not related to any board but a general occurence, the sound when the Magecraft ability is triggerd is also a lot louder than everything else.2 votes
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