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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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19048 results found

  1. Defiler of VIgor and Ajani not working

    Defiler of Vigor is not interacting correctly with Ajani

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. DMU Premier Draft Event stuck waiting for server

    My DMU Premier Draft ended, and I claimed the reward. However, the client thinks I am still in the event (says "Resume" on the home page). When I try to click it to enter another Premier Draft, I get a black screen with the message "Waiting for the Server" over the wheel of death indefinitely. I have to restart the whole client and then I'm back where I started, with the event saying "Resume." It doesn't say "Resume" if I click through the event menu, but I still get stuck on the "Waiting for the Server" screen.

    Other events seem…

    20 votes

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    11 comments  ·  Events  ·  Admin →
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  3. Didn't receive a reward

    Either I didn't receive the reward from Yargle day or the mastery tree reward I can't remember what level I was at

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  4. Heroic Tale text display bug

    Bug where the text of Heroic Tale is not displayed until the end
    Occurrence of an event where the text of the Heroic Tale cannot be scrolled and physically cannot be read to the end.
    //
    英雄譚のテキストが最後まで表示されないバグ
    英雄譚のテキストがスクロール出来ず、最後まで物理的に読めない事象の発生

    1 vote

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  5. Mossbeard Ancient

    During the draft, I cast Mossbeard Ancient but didn't gain life, which made me lost the game.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Modern, Legacy Cards Needed

    I have been with MTG for 27+ years and spent $$$$$ on this game. Thank you for making MTGA better and more intuitive than MTG Online. With MTG Online, I couldn’t even understand how to buy cards or let alone understand the user interface; MTGO looks kind of dated as well so I won't be using that software. While MTG Arena is intuitive, I cannot duplicate or use any modern or legacy decks. There are very few people that play Modern or Legacy anymore in the physical stores, so I can’t find or play any such game with any convenience…

    2 votes

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  7. Wrong card shown in DMU draft

    While doing a DMU draft, the last pick of my first pack displayed wrong for the rest of the draft. I did not no if I was mistaken in what I picked of if it was just a bug. This made doing the draft more difficult not knowing what cards I had. In the first picture, you can see the Molten Tributary in my "picked cards". at the end of the draft, this card is seen in my pool but greyed out (picture 2). After trying to submit my deck, I got a network error (picture 3). After reloading the…

    3 votes

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  8. More products like Welcome Bundle

    I understand that this game probably makes most of its money off people paying for it as if it's the physical card game. But there's a lot of us who play it like it's a phone game. I'm happy to spend a couple bucks on a game like this that I spend lots of time on, but the value of product to dollars is very bad. Something like the welcome bundle happening more than once ever would be something I'd be interested in paying for, maybe once a month or once a set? Until then, I'll be spending my money…

    1 vote

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  9. Prayer of Binding does not give life

    The life part of card named "Prayer of Binding" does not work properly.

    1. Cast Prayer of Binding in my main phase
    2. Target is legal on resolve, target opponent control was exiled
    3. Actual: I didn't get any life
    4. Expected: I should get 2 life
    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Yargle Day Tokens

    When I was playing with the Bargle Deck, I made a token with Yargle. What I did was with the Yargle day ability, I sacrificed Orzhov Enforcer, to give Yargle the afterlife ability. When Yargle died, his afterlife token have an error symbol with the little one eyed imp looking scared in a crowd. (which I assume is for errors).

    1 vote

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  11. Game froze due to interaction between Tattered Apparition and Cruelty of Gix

    Opponent Snaresnipper blocked a Tattered Apparation I took out of the opponent's graveyard w/ cruelty of gix, game locked up.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. プレイ中のネットワーク切断

    フリープレイ・ランク戦問わず、プレイ中のネットワーク切断やフリーズの回数があまりにも多いです。一度再起動させて戻ると、自分のターンが飛ばされてたり、負けてたり散々な目にあってます。アップキープ・メインフェイズ等の行動の区切りやスタックに乗った状態・オラクル解決前など本来ならありえないタイミングで意図的に切断しているのでしょうか?早期解決お願いします。

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. プレミアムドラフトピックバグ

    ピック終了後、ピックしたはずの1枚が暗くなっていてクリックしたら消え別のカードになりました。
    1戦も回していないのでジェムもしくはドラフト入場券として返還してほしい。

    1 vote

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  14. french translation planeswalker

    Hello,

    There is a translation problem in french since september the 1st.
    Planeswalker cards have wrong type, it says "emblême" instead of "planeswalker légendaire".

    3 votes

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  15. Karn, living legacy emblem not working

    The new Karn, Living Legacy emblem does not work on Arena. Once I got the emblem whenever I tapped an artifact lane for mana or a mana rock it should trigger but it does nothing. Please fix this soon with a patch.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Gam crashed during draft event

    Draft crashed during one of the games and I had to shut off the software, so I lost my gems for that draft. Is there any way I can get them back?

    2 votes

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  17. liliana of the veil -6

    対戦相手にヴェールのリリアナの-6能力を起動された際に、パイルの内容が表示されませんでした。
    私の場には
    兵士トークン5ファイレクシアの軍馬1
    平地2沼4日向の湿地1
    ipadでのプレイ、日本語設定、プレミアムドラフトの対戦です。

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Cancel Premier Draft matchmaking, close client, 30m later had loss

    Hello,

    1. Give us the steps to reproduce the bug

    I logged in this morning, went to the DMU Premier Draft I was in with 2-2 record, queued up for a match, waited 5 seconds, and clicked Cancel and closed the client as I had to go do something else right away.

    I logged back in ~30m later and went to the draft screen, which said I had a 2-3 record and to Claim Prize.

    1. Note which platform you’re using (PC, Mac, Android, or iOS)

    PC, MTG Arena client: 2022.19.0.4252.952961

    1. Enter the actual results you’re experiencing

    I received a loss after…

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  19. Starter decks bugged in new season

    The starter decks for the season that just started are bugged and unplayable. At least 5 decks can't be played. See screenshot.

    4 votes

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  20. format alchimie non respecté

    Beaucoup de joueurs sortent des cartes standard en format alchimie tandis que je ne peut pas les jouers ... pourquoi ?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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