MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13793 results found
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Opponent using banned card in Standard 2022 – Book of Exalted Deeds
In a Ranked Standard 2022 match I came up against an opponent using Book of Exalted Deeds, despite the card being banned, and lost to the Faceless Haven combo. Please fix – 25/8/21
50 votes -
Sideboard Disappears
The game removes the BO3 half of the sideboard cards when playing a friend challenge of historic tournament.
On PC
Create a traditional historic deck with full 15 card side board and categorize it as such
Friend challenge to Historic Tournament Match
Select the deck
Actual Result: Play match, after first game the BO3 marked portion of the sideboard is gone. Post match sideboard is missing the BO3 marked portion
Expected Result: BO3 marked portion of the sideboard is there and the deck is not edited50 votes -
Interaction between Kenrith's Transformation and Ashaya, Soul of the Wild
My opponent cast Kenrith's Transformation on my Commander, Ashaya. Ashaya was made a 3/3, but still turned my other nontoken creatures into Forests.
50 votes -
Spontaneous Loss
So far, I have experienced two events of spontaneous loss. Both occurred on my turn, I did not concede the match or mistakenly do so, and my opponents had no active effects in play that would cause me to lose in such a way. Long and short of it, I suddenly lost for no logical reason. My internet connection is solid, so it's not that. Included the log of the most recent Spontaneous Loss. Very frustrating when you're playing ranked.
WotC, get this on lock. TIME NOW.
50 votes -
alchemy
As someone who has played almost every day for the past year and poured $1700+ into my Standard and Historic collections, the Alchemy changes in Historic make me regret ever playing Arena. Out of 20+ Historic decks only two were playable without swapping for rebalanced Alchemy cards, when they're not even the most broken cards in the format.
I got into Historic because I was a kitchen table player in paper and wanted a more challenging and interesting format closer to what I was use to without using the unsightly and annoyingly cumbersome MTGO platform. Now I can't even escape…
48 votes -
venture into the dungeon browser
While venturing into the dungeon on arena playing sealed, I clicked view battlefield. Then clicked view browser to go back and make selection for dungeon room and the browser was not visible. I could not make a selection. My game timed out and I received game loss. Is it possible to get my gems refunded?
47 votes -
Paradox Engine Isn't Banned
Not sure how you missed it but Paradox Engine is completely legal on Arena in Historic and Historic Brawl. It's banned in Commander for a reason... there's no way you should be allowing it in Brawl. What's the deal? Sheoldred is too powerful to include but cards like Ulamog and Paradox engine are fine for a fun and friendly experience???? Why?
47 votes -
I keep losing rank in unranked play. Whenever i win or lose
After the last update I keep losing rank in unranked play. Whenever i win or lose
47 votes -
Game just skipped through my turn
The game just skipped through my turn, i had a mountain and dropped a forest, went to drag the wolfwillow to play and it just skips through the rest of my turn
47 votes -
Calamity, Galloping Inferno saddle triggers
I saddled [Calamity, Galloping Inferno] with [Prickly Pair] and attacked an enemy planeswalker.
See portions of the log around 4:46:17 PM (gameStateId 346-359):
[137905] [UnityCrossThreadLogger]4/16/2024 4:46:17 PM: K74UNEOZYZC7VGWRSOXZWT42MM to Match: ClientToMatchServiceMessageType_ClientToGREMessage { "requestId": 197, "clientToMatchServiceMessageType": "ClientToMatchServiceMessageType_ClientToGREMessage", "timestamp": "638488971777989364", "transactionId": "4e36666e-8624-4e8b-98b7-e84c8d546408",The correct behavior is for two token copies ("Repeat this process once") of [Prickly Pair] to ETB tapped and attacking, and for two mercenary tokens to be created as the token copies' ETB triggers resolve. That didn't happen.
Instead, only one token copy (instanceId 308) was created. Thus, only one ETB trigger to create one red mercenary token (instanceId 312).
…
46 votes -
MTGA Crashes When Casting Koma
Hello, as the title says, MTGA crashes on every cast of Koma, Cosmos Serpent. This issue occurred while playing on my iPhone and in the Arena Cube Draft. Thanks!
46 votes -
Game won’t load
The game gets stuck on loading initial scene then hits me with an “error updating data”. Tried a fresh reinstall.
46 votes -
citizen's crowbar
When my opponent used citizen's crowbar to sac a creature to destroy an artifact or enchantment it destroyed all of his permentants. no on death trigger's proc'd even though he was using a creature that on death would make a mite all of his lands ect all went to his graveyard. I ended up with the match win but should have lost if he hadn't lost everything 3 times due to this bug.
46 votes -
Stone Brain fails to choose name
Stone Brain bug causes me to lose games when activated. Multiple ranked games lost when I active the artifact's ability.
45 votes -
Game Froze
Game froze. Timer not working. Only way to get out of it is to concede game. Not fair I was ahead.
45 votes -
unable to cast instant spell
Unable to cast spell during combat - had mana available and the opponent did not have any way of stopping or preventing the spell.
This cost me my tournament.43 votes -
Treasure Tokens - Unable to Sacrifice
Unable to sacrifice treasure tokens in order to cast spells. This bug seems to occur most frequently when the treasure token + available mana = total CMC of the spell. That said this doesn't happen every time but it is frequent.
42 votes -
Scry
After Scry and choose top as destination, when drawing the card is different
42 votes -
CANT CAST INSTANTS
CANT CAST INSTANTS
I HAVE MANA TO CAST MYSTICAL DISPUTE AND CANT CAST, ONLY OPTION IS TO ALLOW MY OPPONENT TO RESOLVE ASHIOK
NEXT GAME AGAINST DIFFERENT OPPONENT, I HAVE MANA TO CAST NEGATE IN RESPONSE TO OPPONENTS ABSORB, ONLY OPTION IS TO ALLOW OPPONENTS SPELL TO RESOLVE
BOTH CASES I HAD PRIORITY TO RESPOND, TRIED TO CAST INSTANT SPELLS WITH ENOUGH MANA AGAINST NON-CREATURE SPELLS, SHUT DOWN AND UNABLE TO CAST.
ALL OTHER SPELLS I CAN CAST BY MOUSE CLICK AND DRAG TO PLAYING FIELD AND RELEASING, INSTANT COUNTER SPELLS WOULD NOT ALLOW IT
41 votes -
Counter target spell Instant cards doesent counter targeted spell
I was playing Ranked with my deck All Blue and in two ocations my cards that counter spells didnt counter at all. More over they trigger oddly: there were instants, and when i play them, they make me target the spell (that never happen before) and when i oddly target the image of the card that was visually blocked by my card and the legend <Are you sure you whant to target xx with xx?> (that never happen before) and i click YES; The spell was not countered that way and enters play and resolves. The cards i encounter this…
41 votes
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