MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9258 results found
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mythic reward card mastery pass missing
Hello, I just bought the mastery pass for this season and I should of had 2 mythic card from buying the mastery pass( im currently level 15) and i didnt receive the mythic card reward for level 8 and level 11.
Please help
21 votes -
cards that prevent activated abilities do not prevent activated abilities
Cards that are supposed to prevent activated abilities no longer prevent activated abilities. This has been an issue for at least 5 months.
7 votes -
613 votes
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timer
WHY DOES MY TIMER RUN DOWN AFTER I PLAY TEMPORARY LOCKDOWN!?!?!
NOT ABLE TO CAST / TAKE AN ACTION. LOST A GAME AT DIAMOND RANK. PLEASE FIX THIS!
8 votes -
Exploit of timer to avoid reactions
Opponent attacked Ng with creatures seemed aware of this bug, I had reacted with instant to last attack by untapping and defending, next time my opponent allowed the timer to expire which denied me the ability to play an instant to untap and block - I presume because games checked state and saw there were no viable defenders despite me being able to exile and return my tapped creature in order to block
5 votes -
Full art land display incorrectly
Full art phyrexian lands are displayed incorrectly when played on the battlefield.
5 votes -
ragavan
Ragavan is playable in Bo1 Historic Brawl. Thought I saw a ban notice?
5 votes -
Search function freezes/crashes
Search function freezes/crashes. Before last patch, there was always some stuttering/lag when doing the first search performed, but now its gotten worse. Now, the game just freezes or crashes, and this happens all the time. I have already reinstalled the game and it doesnt fix the problem. However, it seems some friends dont have this problem. I guess my 3 year laptop is too old now for Arena? is that what you are trying to say?
9 votes -
Recieved 40 Gems instead of Mythic from Throne of Eldraine Pack
I have purchased four Mythic Packs from Throne of Eldraine. Upon opening the fourth pack, I got a message saying I have collected all the Mythics from this pack. Instead of receiving a Mythic card or wildcard, I got 40 gems. I only have three Mythics in my possession from Throne of Eldraine, as shown in the screenshot below. I know there are over 20 Mythics in this pack, so I'm very confused to why I received gems instead of one of them. I also uploaded a screenshot of the 40 gems and a screenshot of the uncollected Mythics in…
5 votes -
Black screen on Launch
Black screen on Launch - Aug 11, update
23 votes -
Import Deck Strings With Unknown Cards
I'd love to import deck lists that have cards not available on Arena, and have the import succeed with all the cards that are available, or at least have a list of unknown card titles found. I like to try out decks I find online, but as it stands I have to import - >get error on card name -> remove from list -> import -> get another error -> rinse, repeat.
I would love for Arena to import all known cards, then give me a (copyable) list of errors so I can find alternatives on arena. Thanks!
6 votes -
weekly win 250 exp not credititing to account after MoM update
The weekly wins are not crediting after the MoM update today. Each win for 205 exp. Not getting the exp
5 votes -
Take Alchemy out of Historic Brawl
I use Historic Brawl to playtest REAL cards in a format which is the closest relative to EDH. Separate alchemy from historic brawl! It's hard enough reading a double sided card when you're on a timer let alone a specialize card with 5 different variations. Also Oracle of the Alpha was a mistake, especially in a format with a max deck size. The fact that only blue players can play a card which adds 9 cards to a 100 card limit deck and the fact that those cards are not available to other players in the format unless they play…
5 votes -
Quests not completing
My daily quests counted up until they reached just before the final number (24/15, 14/15, etc.), but would not actually finish, just hang at that final edge.
5 votes -
Not getting gold from daily
I'm not getting gold from trying to complete my daily quests before MOM launches on 4/18/23. I keep trying to cross the finish line but I'm not getting credit for it. My quest is to play 40 creatures and I'm stuck at 39. I've played well over enough creatures to complete the quest, but it's not happening.
5 votes -
Rigged
WOTC needs to fix their match pairing, I could build a brand new list that I just crafted, and get paired against an anti list that will win every game. No matter the scheme I choose this happens. It’s obvious the shuffler is designed to create “interesting” game swings, and the match pairings favor anyone streaming to an audience. This is clearly game manipulation and when there is money on the line for tournaments, that is the epitome of illegal.
6 votes -
Arcane Bombardment Ban it!
Ban Arcane Bombardment! Ruins a match every single time an opponent gets it. It's ridiculously over powered.
29 votes -
Forced forfeit
Due to an opponents stack effects, and a delay with the effects "resolve" system, I was forced to forfeit. My timer ran out as I kept hitting "resolve all" as fast as I could before it used all my time outs and eventually caused me to auto forfeit the game.
5 votes -
mac
The Mac Client is getting stuck at Loading Decks or Store or Play button.
this happend After update 2023.24.0.1057.986775.Before the update it only crashed sometimes but I could do everything in the game, please HELP!
5 votes -
Tutorial Block Bug
The Game won't let me block the attack in the first tutorial fight
10 votes
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