MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9195 results found
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Rank Progress Error
No matter how many times in win or lose in rank standard or historic I do not gain any rank. No progress is added or subtracted.
iOS17 votes -
Lair of the Hydra holding priority
Even though Card:Lair of the Hydra states "{X} cannot be 0", it holds priority and threatens activation even when it is not possible to produce the at least 2 mana required to activate; e.g. when it is a turn 1 play and the only permanent on board
24 votes -
Game crashes cause it feels like it
Finish a match - game crashes
Finish a new deck - game crashes
Complete a daily challenge - game crashes
I PLAYED A CARD - game crashes
I start the app again after it crashes - game crashesEverytime i play this game on mobile, i basically have to plan for the time in between matches to close and restart it. No clue on a suggestion of how to fix this bug, probably my fault right?
7 votes -
Match making issue
Match making is driving people away from the game... Including myself. I love the game. I invested on it both in time and money BUT I don't see clear progression in my rank. I have better decks I play better than before, but I keep getting paired with countering decks/net decks or mirror. I played 20 games today, and in the end I lost a bar in my current rank... Come on... Not able to reach mythic this time, and now I don't want it I will try to spend less and less in this game that saves on rewarding…
6 votes -
Timer way too long, people exploiting timer and wasting time
Make time 30 seconds long so people don't exploit timer and waste time
18 votes -
Cannot play Friendly Brawl mode with friend
Cannot play "Friendly Brawl" mode with friend. Even though both decks are valid, we're both recieving the error message "3 cards invalid". This appears to be a common problem with other PC and Mac users for the last month.
15 votes -
Defeat due to timeout but opponents stack ran out all timers
- Generate a large number of tokens (like 300+) resulting in life gain and scrying for the oponent . During the time frame in which the opponent is choosing to scry top/bottom for the 300+ token generation gaining life all timers on both sides will time out even though there is nothing presented to the player waiting for the stack resolution.
- Upon turn change the player taking the next turn will loose with defeat due to timer exhaustion even though they were never presented with any way to stop timers on their side from being used.
6 votes -
After completing a Standard ranked match there is no rank confirmation/progression
Standard ranked game completed successfully but no rank details appeared and when checking in profile, there was no change in rank. Match won, should have advanced.
14 votes -
Black screen with cursor
Black screen with cursor after starting the game.
This issue happened to me after every update...6 votes -
Blast Zone Bug
Played Blast Zone as my land for the turn. Activated it to blow up The Ozolith - instead it blew up my 3/2 Reflection token creatures as it seemed to treat the ability as 0 cost permanents instead.
Included an image of Blast Zone in the GY and The Ozolith still on the board.
7 votes -
Card Style Applies in Deck Editor, Not in Game
I bought the card style recently for Narfi, Betrayer King. The alternate card style appears in my deck editor but not when actually playing the game on the battlefield.
10 votes -
unable to join the event
cannot join the decathlon event 3. Waiting for the server for a long time and then "unable to join the event"
7 votes -
Mythic card reward not obtainedˋ
I did not obtained the mythic card reward of the level 90, 85 and 75 of the Crimson Vow Mastery.
How can I get it?
Thank you.5 votes -
Please add game replays
Please add a game replays function to MTG Arena, so that I can rewatch games I played. Being able to share replays would be good too. And the ability to invite friends into the session to watch with you.
25 votes -
Cant sacrifice Treasure Tokens
Created a lot of Treasure Tokens with The Old Gnawbone and was unable to use them in my second main phase + my opponent's turn. Very frustrating... the same happens with Food Tokens.
Please!
16 votes -
I cannot claim rewards from Jump In wins.
I cannot claim rewards from Jump In wins.
13 votes -
broken friend match functionality. cannot play historic 60 card outside of tournament or friendly/ historic brawl
Hello, I see that you fixed the 3 game historic 60 card tournament feature (3 games) for friend matches. However, we used to be able to play a single historic match using the 60 card challenge match feature. However, that feature no longer allows the user to select a historic deck.
The second bug is the brawl match. This used to allow the user to choose friendly brawl decks. It no longer does. This feature has a second defect. Even if you choose a standard brawl deck, it displays the error: invalid deck.
Acceptance criteria: 60 card friend challenge feature…
17 votes -
lose rank point when win
Hopefully this a bug and not a feature... When I win a game in bo3 and my opponent conceides the match I only win one rank point instead of the usual two. This happened a couple times and today my opponents won game one and conceided the match and I LOST RANK!!! My opponent conceided the match and I lost points... I put the screenshot of the match history and victory sign with -1 point...
So now if I play against a deck I hate I can just conceide so they don't get their fullrank great feature!...
5 votes -
Constructed play is not changing after any play.
My Constructed ranking is not changing/not registering after I play any type of Constructed play with it. My Limited Ranking seems to be working fine though. Any suggestions?
7 votes -
Authentication failed/Attach failed/Unable to join/Lost connection
As of today (31. August) I'm
1. unable to log in most of the time (1.png)
2. unable to join matches the rest of the time (2.png)
3. occasionally waiting for server followed by lost connection (3.png+4.png)PC/Windows(64bit)
17 votes
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