MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9192 results found
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Momir gems
Playing the Momir event today i should have received gems instead of a 5th copy of a rare card i already own (Ill-Tempered Loner to be specific), yet my gem counter is the same as always and i'm pretty sure i haven't earned vault points.
I'm not the only one that experienced this bug6 votes -
Instant speed spell un-castable on opponent's turn
I believe I encountered some sort of bug just now. I am playing on PC. The game in question was a ranked alchemy match in diamond ranking. During my opponent's turn, I was attacked by a Rahilda, which is a mono-red card. I had two Vanishing Verses in my hand, with all the necessary mana available to cast them, but was unable to cast the spells. I paused between attack steps, in order to stop the Rahilda from triggering, but was not able to cast any spells. There was nothing on the board, or any apparent effect, which would prohibit…
6 votes -
tutorial broken
cant skip tutorial
tutorial is broken
opponent casts a creature
i have two on board and attack and it wont let me because it says opp will block and kill them
but i know i need to kill it because its going to cast a spell on their turn and win
yet
the tutorial literally will not allow me to attack - it says dont attack this turn - even when i press attack
just wow
30 votes -
Land draw in sealed is just scripted.
In the 50% of the time you draw wrong land that makes you die doing nothing. 16 lands, 8 per color, you draw 6 of the same color, this happen 50% of my games, this is not fair and you die doing nothing because most of the time you keep drawing other color cards. The game is scripted, just assassinate you to make you pay more for gems. FIx this or i'm gonna uninstall, this is a scam, non way is just misfortune, probability is a different thing.
13 votes -
Oppenent Conceded, I lost point
Opponent won game 1, conceded during sideboarding, screen said "Victory" and I lost a point.
5 votes -
[BUG] Game crashes
The game crashes very often when I clisk on PLAY, then on the table logo. When I'm about to pick my deck the game crashes.
2021.12.10.3971.904583
OS: Windows 10 Version 10.0.19043 Build 190436 votes -
14 votes
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didnt receive any cards after opening packs
Upon opening 10 packs of the new set i did not receive any cards from the set, can you please have a look at this and maybe reset it?
8 votes -
Log in loop bug
I am on Chromebook logging in through GeForce now ...so platform is windows. It starts to log in. Gets to "initializing localization database" then goes back to log in screen.
I have tried to use incorrect password and it is giving "incorrect user/password message" So is communicating with your server.7 votes -
Game loss without playing
Hi,
I made a premier draft deck. Went to play my first game - I saw my opening hand but was not able to keep or mulligan then it suddenly went black, and after some time the program went back to the draft screen with the option to play a game, but did not register a loss at that stage. Then later I came back to the screen and it registered me a loss for the draft - but I did not play the game, and I was not able to play it. This is unfair that I am not…45 votes -
Got 20 gems instead of a rare
I opened a Kal pack and I received 20 gems instead of a rare. I don’t have the entire Kal rare collection.
10 votes -
Magic missile, Rem Kalorus, and a big stack results in zero damage.
My opponent is at 9 life. Their board is a lands and a tapped [[iymrith desert doom]].
I control [[rem karolus, stalwart slayer]] and a single [[showdown of the skalds]] on II (with another showdown having sacrificed to chapter III this turn
I cast [[magic missile]] choosing opponent as it's only target. Two [[showdown of the skalds]] chapter II//III triggers go on the stack, targeting Rem.
Opponent responds & casts [[power word:kill]] targeting rem.
I respond with [[play with fire]], also targeting opponent. Two more[[showdown of the skalds]] chapter II triggers go on the stack, targeting Rem.
At this point,…
10 votes -
rigged
You delete my comments after how I exposed your cheating with this rigged game.... wow, thats really low....
21 votes -
Mystic forge not working entirely
The card mystic forge is not letting me play any artifacts off the to of my deck, and it doesn't seem to be applying cost reduction from cards like Jhoira's Familiar
6 votes -
Trade Feature
MTGA is really fun and enjoyable. But i would like to balance it better with physical, paper magic cards and play with my family and friends. I looked it up and apparently MTGO has a trade feature. Also it allows you to turn in complete digital sets for physical paper sets for a reasonable fee. I would like to see this implemented into MTGA in the future. Allowing players to trade amongst each other would be awesome! And allowing us to trade in complete digital sets for real, physical paper ones would encourage me to actually buy into the $100…
11 votes -
Did not advance mastery level when gained 1000 xp
Got 1000 xp from a daily quest (750) and first win of the day (250) and my mastery level did no go up. Not sure if got any experience at all...
6 votes -
10 votes
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Bug: no pack reward for quick draft
4 wins in quick draft event, 1 pack flashed across as reward, went to Packs menu, nothing there
Also earlier no pack reward for Mastery level 83. Pack flashed across screen but nothing under Packs menu.
5 votes -
white color challenge, final duel.
final duel for the white and black duels doesnt work.
6 votes -
got gems instead of a rare card when opening a pack of an incomleted series
I got 20 gems instead of a rare card when opening a pack of an incomleted series (kaldheim)
9 votes
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