MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9192 results found
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Did not recieve mythic card from mastery pass upon hitting level
Did not receive mythic card from mastery pass upon hitting level 62 of the mastery pass. No prompt after the game in which I reached that level.
16 votes -
rope
You guys need to penalize rope burners. At least in anything outside of standard play.
Once, fine after that, you've given an exploit that is used to an obnoxious advantage.
"give people a means to exploit a situation and they will". At least in person there are penalties for these behaviors.
8 votes -
Poor game balance and matchmaking
Since your matchmaking and game balance are so bad, you need to start giving experience to those who lose as well as those who win. How can anyone expect to move forward in this game when you have terrible match ups. Dont just worship the best players and those that spend tons of cash. Take care of all your players.
5 votes -
Add store option to buy multiple packs with coins
Please add an option in the store to allow the purchase of multiple packs with coins in one transaction. Each set release I buy 50-75 packs with coins but can buy only ONE pack per purchase, requiring 3 mouse clicks per purchase. WTF?
6 votes -
ドラフト
ドラフト中にピック出来ない状態となった
ジェムの補償をお願いします14 votes -
Cannot select decks
Cannot select decks in traditional standard decks, but that decks are available for standard play
9 votes -
Cheating and hacking
Cheating is getting gout of hand you should put a place to were we can report cheating I have watch several different people pause the game menu in the next thing I know they have more cards than they had to begin with and magically all the cars they need to beat me when they barely have any cartridge to begin with you guys really need to check this out because it's really going to start f****** up people on anything
16 votes -
Unable to "Add to Decks" from Jump In! or other dra
Unable to "Add to Decks" from Jump In! or other draft decks. When clicking on Add to Decks, nothing happens.
5 votes -
Creature dying with Reconfigure creature attached doesn’t turn reconfigure creature back to creature
I observed in multiple games with the Neon Dynasty ‘Reconfigure’ mechanic, when a reconfigured creature is attached as equipment to a creature that dies it unattaches and moves to the side like equipment. It’s unable to attack/block like a creature and can only be attached to a new creature. If left alone for a turn or two it would sometimes turn back into a creature on a turn change.
5 votes -
Daily wins not recorded
I have won four games with an AFR Premium draft deck since the last daily quest reset, but only two daily wins have been recorded. Log file after my fourth win (after which the counter still said 2 wins) attached. I am not 100% certain, but I believe that a daily quest has completed in the same time, so it appears that it is only the daily wins that are not recorded. A restart of the client did not change anything.
14 votes -
can't join matches
Matches just say waiting for opponent and never find one.
Even Sparky matches say this.
14 votes -
Card Selection Bug in Premier Draft
In a draft I was indecisive in picking a card. As time ran out I attempted to drag a card into my deck. The originally selected card was placed and maybe the other card, I don't remember what I was picking between. Afterwards I was unable to see any of the cards in the other packs. Closing and reopening the game allowed me to see the cards, however there was a Moon-Circuit Hacker in my deck that I definitely didn't pick myself.
5 votes -
Game freeze
While playing in a kamagawa premier draft I went second, played a red 1/1 haste artifact creature. My opponent responded by playing a 1R cost instant to do 2 damage to a creature and the game froze. I waited about 2 minutes and the exited out of the game, restarted my PC and then loaded the game and was stuck on a match pairing screen for 6 minutes. I exited out of the game again and restarted the computer again and restarted the game and it opened to a match loss and rewards to end the draft. This is the…
5 votes -
Ban Paradox Engine, opponent turns take way too long, it's boring
I just got blew up by my time outs being used in opponent's turn even though i was spamming space bar to pass priority, they were using Paradox Engine to go through every artefact in their library. Not a fun game but I was willing to wait as they were probably going to mill themselves however the game timer killed me. Just ban it, if it's not legal in commander it shouldn't be legal in historic brawl
18 votes -
Friend Challenge bug
Playing 3 game challenge with friend on PC platform. But it plays one game and then ends the challenge. Both with older decks and also with the newly released decks.
18 votes -
Stensia Uprising skill does not activate
Stensia Uprising skill does not activate when you have 13 permanents or more
8 votes -
STACK TIMED OUT CAUSED FORFEIT
Due to the ridiculous length of stack effects my turn was not only forfeited, but my opponent was able to play, all my time out were used and I lost the match due to automatic forfeit. I am being penalized for playing a good deck that utilizes stacked effects! STOP TIMER FOR STACK EFFECTS!!!!!!
Playing on a MAC
7 votes -
Network error
Getting a network error, can't join queue, please try again when I hit the play button. This is happening after maintenance on Sept. 2.
17 votes -
マッチング補正
デッキを変えるたびにこちらに不利なデッキばかりとマッチングさせられる。
クリーチャーメインのデッキを作ったら除去デッキばかり、コントロールデッキに変えればアグロデッキばかり。
毎日毎日もううんざり。たかだか１勝するだけで１時間かかるなんてゲームとして成立してないんだよ。8 votes -
Standard Brawl Esika, God of the Tree Meta
Tried playing some Standard Brawl and 75% of matches were paired against Esika, God of the Tree // Prismatic Bridge decks. Also, got a streak of being paired against it 5 games in a row. Either that commander is being played so much it is 3/4 of the entire Standard Brawl meta and should be banned or the matchmaking algorithm is actual garbage and the code needs to be re-written.
6 votes
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