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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10094 results found

  1. Two-headed Giant mode

    friends!

    Let me just start by saying, I’m not sure if this is the right method of contact for my inquiry but after hunting for a contact method for a long time, this is what I stumbled upon. I wanna say thank you for all the hard work you folks do and the amazing products you create. I love magic with all my heart and I’ve made so many friends because of it. That’s actually what my inquiry is about.

    Mtg duels. The old client of MTGA, had a 2HG mode and it was amazingggg!! I loved it. Me and…

    31 votes

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  2. Going second ruins gameplay

    Went second 7/8 of my last games, wiping me out of two drafts. I find that going first or second is bursty. Either I’m going 2nd all day or 1st. At this point I’m stepping away from the game and might try again in a few years if bo1 ever starts to rotate position.

    5 votes

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  3. Creature wouldn't untap on upkeep

    My creature wouldn't untap during upkeep after the first time I attacked with it.
    I was on my android phone on the magic app.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. More Friendly AND Competitive Game Modes

    1) Two-Headed Giant

    2) FNM/Event style modes, available for friendly battles

    3) Historic Brawl

    4) Ranked Brawl

    5) In Friendly Brawl matches, and all game types, allow for best of 3.

    17 votes

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  5. Unlimited deck storage on local disk

    I've found myself limited by the deck slots available to me. I know that it is possible to export and import decks, but the process is a bit tedious if repeated often. Since the limitation is probably there to prevent people from spamming the servers, I wonder if it would be possible to have a checkbox somewhere in options to enable storing your decks directly on your local disk instead of the game servers, without any deck amount limit. That would really be handy for people who want to have a larger creative freedom, since the only issue it virtually…

    7 votes

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  6. Ugin is an un-fun design cannibal

    Ugin, the Spirit Dragon is a design cannibal. Arena would be a more diverse and enjoyable game without him.

    Playing with him:

    Ugin undermines the design choices of the decks that use him. There are lots of very interesting top-of-curve spells that could be used in long-game decks. When Ugin was reprinted, the hard work and creativity that went into designing those cards was stamped out by one obvious 'best' solution. Ugin (and to a less offensive extent, Ulamog) are the best top end for virtually any long-game deck. None of these decks need Ugin, but all of them are…

    8 votes

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  7. Mouse clicks are unreliable on Mac

    I've installed Arena on two different Macs, and they’re both having the same issue: mouse interaction is very unreliable. Clicking on things doesn’t always work — I’ll often have to click a button or a card multiple times to get it to register, but then occasionally it’ll work fine on the first try. This is true throughout the interface — from the home screen to in-game actions (for example, when clicking the “Play” button on the home screen, I routinely needed to click at least three times to get the blade to open). Dragging cards has also been very fickle,…

    68 votes

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  8. Lost Connection symbol

    When the game crashes or the client has temporarily lost connection. Can you show a broken connection symbol so the other player knows you are not roping them on purpose.

    Thanks.

    8 votes

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  9. Can’t attack on iOS

    I was in a match between 11:30-11:55 CT on March 27th. Against an opponent who had an Azorious control deck.

    We were deep into the game, 10+ turns. When I tried to attack with a Vampire of the Dire Moon and Varragoth. I also had a Tergrid’s Lantern out. The only option I had was Attack All or No Attack. Didn’t matter how many times I clicked on my creatures. I wanted to just attack with Varragoth. But even when I clicked Attack All, nothing happened. I minimized and relaunched the app. I closed and reopened it. I tried No…

    13 votes

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  10. "Friendly Brawl" Not really supported?

    Is there a "Find match" option for friendly (Historic Legal) Brawl that I'm missing? Just burned a bunch of wild cards for mystical archives that I thought Id be able to play in my new codie deck- but I can only play this deck with direct challenge? Feels bad. Maybe add a find match for this format or warn me in the deck builder that this deck will be practically unplayable? If there is a find match somewhere its too hard to find. Burned two mythic wilds.

    11 votes

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  11. Exert Mechanic Bugged

    I just played my first game of Amonkhet Remastered and I had 3 creatures with Exert on the battlefield. I went to Combat and clicked the Attack All button because that's what I intended to do. I was not given a prompt asking if I wanted to exert any of the creatures. Please fix this bug so players don't have to click on individual creatures for every instance of Exert; it's very unintuitive.

    52 votes

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    15 comments  ·  Gameplay  ·  Admin →
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  12. 10 votes

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  13. "Waiting for server" forever

    PC, freshly downloaded, opened my old account, then started to complete the "Color challenge" in order to be allowed to play normally, at the very last challenge (where you play with the White deck against the real person), it suddenly says "Waiting for server" and it keeps showing it forever.

    8 votes

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  14. Buying packs of cards and not getting all packs I bought

    I bought 2 packs of 6 cards for 2400 gems and it only gave me 4 packs to open plz resolve this issue and give my account the gems back or my packs I am supposed to have plz

    11 votes

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    0 comments  ·  Store  ·  Admin →
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  15. Mission

    Mission and progress disappear after complete a daily mission. Give me the progress or I stop playing Magic.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Android login/pw auto fill doesnt work

    Option appears for google to auto fill username and password, but the app simply doesn't accept it, and leaves the PW field blank.

    10 votes

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  17. Valkmira

    How come Valkmira protection shield doesnt work on Bastion Remembrance and Dina Soulsteeper. Lost several games to that. The damage shoud be either pevented or needed to be paid with 1mana

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Not recieving any rewards for winning games + no quests shown in main menu

    Hello I have a big issue as at the moment - I have one many games in standard and ranked and I have not recieved ANY rewards - absolutely zero gold and xp for my wins. I also cannot see any quests in the main menu.
    I have spent on the pre release for the pack for strixhaven.

    I would like my gold and xp given compensation for the games I did not recieve rewards for and if possible the quests to be fixed.

    Thank you.

    8 votes

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  19. game freeze

    playing theros sealed. game froze. claimed connectivity issues. I have gig internet. Cerberus pet still works. opponent just stopped playing. don't want to concede because it will count as a loss.

    203 votes

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  20. Card missing from collection

    Give us the steps to reproduce the bug:
    Open packs.
    Notice the cards that you get.
    They don't appear in my collection.
    I am missing an Orvar, the All-Form. I noticed that Koma, Cosmos Serpent didn't appear in my collection at first. I waited a couple of days and it appeared. However, this is not the case with Orvar. I wonder what other cards I am missing.

    Could you please give my account some wild cards to account for the missing card(s)?
    I will NOT continue to pay money for virtual cards that disappear.

    Note which platform you’re using:
    Android.…

    13 votes

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